New Support Trainer
Benefits
4w PTO
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Training & Onboarding:
- Facilitate live new hire training and ensure a 95% certification pass rate.
- Partner with key teams to get new hires operationally ready before launch.
Client & Internal Enablement:
- Lead internal product demos, feature walkthroughs, and support webinars.
- Assist in high-value enterprise onboarding and white-glove client training.
Content & Documentation:
- Build and maintain LMS courses, quizzes, and knowledge base articles.
- Collaborate with Product Marketing to align training with launch SLAs.
Donorbox
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.