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Responsibilities:
- Develop and execute the AirHub training, user readiness, support, and adoption strategy.
- Develop role-based training plans and learning paths for EPA and external user communities.
- Create and maintain user guides, job aids, FAQs, videos, knowledge articles, and other user-support materials.
Required Experience:
- 10+ years of experience in enterprise training, user adoption, user support, organizational readiness, or technology implementation.
- Demonstrated experience developing and executing training and user-readiness strategies for large technology implementations.
- Strong instructional design experience and knowledge of adult learning principles.
Remote Work Policy:
- Remote work requires a quiet, distraction-free workspace with adequate internet.
- All employees must maintain a schedule during core business hours and disclose any outside employment.
Valiant Solutions
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.