Serve as MSX's hands-on SuccessFactors Learning resource during implementation, focusing on learner experience, administrative workflows, catalogs, curricula, and certifications.
Coordinate platform configuration, transition planning, testing, and launch readiness while tracking dependencies, risks, and decisions.
Translate SuccessFactors concepts into clear guidance for stakeholders and support documentation, ensuring smooth handoff to long-term owners.
Project ManagementCross-functional CoordinationStakeholder Communication
Own the end-to-end learning and development strategy for the franchise network, designing and producing training materials for new tools, processes, and pilots.
Partner with subject matter experts to rapidly develop high-quality training content, managing production timelines and ensuring on-time delivery.
Measure training effectiveness through completion rates, behavioral adoption metrics, and qualitative feedback to drive continuous improvement.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With a global network of over 100,000 Care Pros, the company sets a new standard for aging in place with a people-first culture.
Champion retention by proactively reducing churn and driving deep product adoption.
Inspire innovation by educating customers on industry best practices and creative solutions.
Act as a trusted advisor, cultivating relationships and ensuring a seamless customer journey.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, the company fosters a culture of trust, collaboration, and diversity, guided by the Docebo Heart values.
Drive a programmatic approach to enablement for global People Enablement Centers, leveraging the ServiceNow AI platform.
Design and execute a global training strategy supporting the full employee lifecycle, in partnership with PEC management.
Own new-hire onboarding programs and monthly quality audit programs to improve service delivery consistency.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. With over 7,700+ customers and a reputation as a FORTUNE 100 Best Company to Work For, they foster an AI-native culture where technology and talent are unstoppable together.
Drive cross-functional learning initiatives and lead the migration to a custom-built LMS as the primary instructional design owner.
Architect end-to-end learning pathways, role-based certifications, and self-paced academies for admin users and enterprise clients.
Design interactive, scenario-based learning experiences and track learner telemetry to measure ROI on customer and internal enablement.
Neon One is a leader in nonprofit software since 2004, creating intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day. Their culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference, operating with a customer-first mindset and embracing bold new ideas.
Partner with the HR Technology and Workforce Intelligence teams to drive execution of advanced Workday learning solutions.
Manage projects end-to-end including planning, stakeholder analysis, communications, and timely deliverables.
Leverage learning technology to assess workforce learning gaps and prepare advanced solutions to meet organizational needs.
RTX is an aerospace and defense company providing advanced systems for commercial, military, and government customers worldwide. With 195,000 employees, they operate at the edge of known science, pushing boundaries in quantum physics, electric propulsion, and cybersecurity.
Lead a high-performing team to design and deliver innovative, scalable learning experiences for Zscaler's GTM organization.
Define and evolve the learning and experience design strategy and operating model to drive measurable impact on business OKRs.
Oversee the entire learning lifecycle, from intake and prioritization to measurement and continuous improvement.
Zscaler accelerates digital transformation with cloud security, protecting thousands of customers from cyberattacks. With a global presence and a culture of ownership and innovation, the company is committed to an AI-native future.
Develop and execute a comprehensive learning systems strategy and governance framework aligned with GTM enablement priorities
Serve as administrator and subject matter expert for learning platforms, managing configurations, workflows, and integrations
Define and track KPIs for learning adoption and content effectiveness, leveraging analytics to drive continuous improvements
Zscaler accelerates digital transformation with the world's largest in-line cloud security platform, securely connecting users, devices, and applications in any location. With 200+ global data centers and an AI-native culture, Zscaler is committed to solving the hardest security challenges through collaboration and a challenge culture.
Design, develop, and facilitate onboarding, readiness, and upskilling programs for new and existing associates.
Conduct needs assessments and partner with stakeholders to identify performance gaps and design learning solutions.
Leverage learning technologies and AI-enabled tools to enhance content development and training effectiveness.
Protective is an insurance company that helps protect customers against life's uncertainties. The company fosters a supportive culture focused on employee wellbeing and offers comprehensive benefits.
Deliver onboarding and skills-training programs for customer-facing roles, covering client communication and service standards.
Facilitate training sessions in person and virtually, and build content for Scorpion's tech suite and digital marketing channels.
Administer LMS learning paths, gather feedback, and partner with teams to keep training materials current.
Scorpion is a technology and services company helping local businesses thrive through marketing, SEO, reviews, and customer experience tools. It combines AI support with human expertise and values a winning mindset, genuine care, and teamwork.
Deliver engaging new-hire and upskilling training sessions using established guides and workflows.
Monitor performance metrics, identify skill gaps, and create coaching plans to improve outcomes.
Provide direct member and partner support through phone, email, and chat, resolving complex issues.
The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities.
Lead the design and delivery of onboarding and skills training for Customer Success teams, focusing on Scorpion's technology suite and digital marketing concepts.
Facilitate engaging in-person and virtual learning experiences, adapting content based on audience needs and business priorities.
Analyze training data and performance metrics to continuously improve enablement programs and content.
Scorpion is a provider of technology and services that help local businesses thrive through marketing, AI support, and human expertise. The company fosters a culture of winning mindset, genuine care, constant improvement, and teamwork.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Own capability for the Customer Success department, including Implementation and CSM teams, and lead a small enablement team of trainers and QA analysts.
Design and document SOPs, training curriculum, certification standards, onboarding programs, and QA frameworks from scratch.
Run live facilitation, coaching rhythms, and continuous learning cycles while measuring ramp time, call quality, and process adherence.
HighLevel provides an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global remote-first organization that values initiative, clarity, and execution.
Lead implementation of the Government-established learning and career-development framework for an early-career acquisition cohort.
Coordinate learning across federal acquisition fundamentals, lifecycle, procurement, and more.
Design and facilitate cohort-based learning activities such as workshops, case studies, and peer-learning sessions.
Reveille Group is a strategic advisory consulting firm focused on providing innovative solutions including technical analysis and development. We're a team of strategically-minded consultants who prioritize work-life balance with a full benefits package.
Support customer onboarding and implementation activities, ensuring smooth product adoption.
Assist in creating implementation plans and transition plans for new customers.
Maintain clear documentation and collaborate with internal teams to address customer needs.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organisation built for speed and ownership.
Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Design and run training programs and content, from onboarding to workshops.
Create and maintain e-learning modules, onboarding curricula, toolkits, and workshops.
Analyze training feedback and outcomes to continuously improve programs and content.
Orcrist is building a next-generation data intelligence platform using cutting-edge technologies, handling petabyte-scale data with sub-second queries. It offers a remote-first culture with flexible working hours, regular team gatherings, and a focus on professional growth.
Design and build scalable enablement programs that accelerate GTM team performance.
Partner with leaders across sales, customer success, partnerships, and marketing to identify skill gaps.
Manage enablement programs end-to-end, from needs assessment through launch and iteration.
Doppel is a company focused on building a culture where people feel respected, supported, and trusted to do meaningful work. They value clarity, collaboration, and solving real problems for customers and teammates, operating with a remote-first culture and a high-growth environment.
Design and deliver comprehensive learning programs to support operational excellence in high-volume environments.
Conduct training needs assessments and align learning curricula with client KPIs and operational objectives.
Monitor change readiness and adoption, implementing interventions to address resistance and execution challenges.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies using smart matching technology. They foster an inclusive, collaborative culture focused on employee well-being and continuous improvement.
Own enablement strategy for Aveni Assist and Detect, shaping best practices for every user type.
Design and launch scalable certification and training programmes via LMS for thousands of users.
Build and lead a high-performing enablement team while delivering key training sessions yourself.
Aveni is an award-winning technology company using advanced AI and natural language processing to drive enterprise productivity in financial services. The company fosters a collaborative, innovative culture with remote flexibility and a strong commitment to diversity.