Lead the design and delivery of onboarding and skills training for Customer Success teams, focusing on Scorpion's technology suite and digital marketing concepts.
Facilitate engaging in-person and virtual learning experiences, adapting content based on audience needs and business priorities.
Analyze training data and performance metrics to continuously improve enablement programs and content.
Scorpion is a provider of technology and services that help local businesses thrive through marketing, AI support, and human expertise. The company fosters a culture of winning mindset, genuine care, constant improvement, and teamwork.
Develop and deliver live and digital training for client RN and MD reviewer teams on queue management workflows.
Coordinate client onboarding training and build scalable training toolkits and LMS content.
Collaborate with internal teams to translate workflow changes into effective training materials and iterate based on user feedback.
Cohere Health delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration and cost containment. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, fostering a culture of empathy, candor, and continuous growth among its team.
Design, develop, and facilitate onboarding, readiness, and upskilling programs for new and existing associates.
Conduct needs assessments and partner with stakeholders to identify performance gaps and design learning solutions.
Leverage learning technologies and AI-enabled tools to enhance content development and training effectiveness.
Protective is an insurance company that helps protect customers against life's uncertainties. The company fosters a supportive culture focused on employee wellbeing and offers comprehensive benefits.
You lead customer onboarding and deliver live training sessions to diverse audiences.
You create and maintain educational content such as guides and video libraries.
You build adoption programs and track metrics to drive customer success.
We empower job seekers to land more interviews with AI. We are a self-funded, profitable startup with a small, passionate team that has been thriving for 11 years.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Develop training plans, materials, and multimedia content to support adoption of new processes and software.
Deliver instructor-led and web-based training events for the VA workforce.
Measure training effectiveness and support workforce adoption within six months of implementation.
Artemis is a professional services firm supporting federal government programs, including the Veteran and Family Member Program modernization. They emphasize a collaborative culture of self-starters, proactive problem solvers, and action-oriented team players.
Design and deliver scalable customer education programs including digital programs, live webinars, and cohort-based training.
Create and maintain training materials, video tutorials, and job aids using AI tools and instructional design principles.
Analyze engagement data and partner with cross-functional teams to improve learning experiences and close knowledge gaps.
This company provides a leading connected-operations technology platform. It fosters a collaborative and inclusive culture emphasizing customer success, ownership, curiosity, growth, and teamwork, with an employee-led remote working model.
Deliver engaging new-hire and upskilling training sessions using established guides and workflows.
Monitor performance metrics, identify skill gaps, and create coaching plans to improve outcomes.
Provide direct member and partner support through phone, email, and chat, resolving complex issues.
The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Develop and execute strategic enablement initiatives to enhance time-to-value and customer adoption for post-sales teams.
Lead technical onboarding and training programs, including live demos and lab environments, for Customer Success and technical field teams.
Collaborate cross-functionally with Product, Engineering, and Customer Success leadership to refine enablement programs and drive measurable business impact.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. With a focus on AI-native culture, the company empowers employees and fosters innovation at scale.
Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
Use QA findings and performance signals to identify training gaps and bring recommendations to management.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.
Facilitate client training programs both on-site and virtually, adapting to different audiences and needs.
Build and strengthen relationships with key client contacts through effective communication.
Support newly licensed facilitators via coaching, shadowing, and quality-control activities.
The company provides training and coaching programs for clients to enhance performance. It is a partner organization with a collaborative, remote-first culture emphasizing client success and facilitator development.
Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Design and run training programs and content, from onboarding to workshops.
Create and maintain e-learning modules, onboarding curricula, toolkits, and workshops.
Analyze training feedback and outcomes to continuously improve programs and content.
Orcrist is building a next-generation data intelligence platform using cutting-edge technologies, handling petabyte-scale data with sub-second queries. It offers a remote-first culture with flexible working hours, regular team gatherings, and a focus on professional growth.
Own the end-to-end learning and development strategy for the franchise network, designing and producing training materials for new tools, processes, and pilots.
Partner with subject matter experts to rapidly develop high-quality training content, managing production timelines and ensuring on-time delivery.
Measure training effectiveness through completion rates, behavioral adoption metrics, and qualitative feedback to drive continuous improvement.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With a global network of over 100,000 Care Pros, the company sets a new standard for aging in place with a people-first culture.
Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
Translate product updates and GTM strategies into scalable enablement programs and certifications.
Define KPIs to measure enablement's impact on sales productivity, pipeline velocity, and deal size.
N8n is an open workflow orchestration platform built for AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, they've grown into a diverse team of over 260 across Europe and the US, backed by top investors and a valuation of $5.2bn.
Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys.
Design new, innovative experiences tying together physical and digital assets to live sessions or Community experiences.
Produce new and leverage existing training materials in accordance with team standards and brand guidelines.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a recently public company, they are building a hyper-growth environment with a focus on customer success.