Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Develop and deliver live and digital training for client RN and MD reviewer teams on queue management workflows.
Coordinate client onboarding training and build scalable training toolkits and LMS content.
Collaborate with internal teams to translate workflow changes into effective training materials and iterate based on user feedback.
Cohere Health delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration and cost containment. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, fostering a culture of empathy, candor, and continuous growth among its team.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Deliver onboarding and skills-training programs for customer-facing roles, covering client communication and service standards.
Facilitate training sessions in person and virtually, and build content for Scorpion's tech suite and digital marketing channels.
Administer LMS learning paths, gather feedback, and partner with teams to keep training materials current.
Scorpion is a technology and services company helping local businesses thrive through marketing, SEO, reviews, and customer experience tools. It combines AI support with human expertise and values a winning mindset, genuine care, and teamwork.
Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
Use QA findings and performance signals to identify training gaps and bring recommendations to management.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.
Deliver engaging virtual new-hire training for a healthcare customer service program.
Lead virtual classrooms of up to 50 learners on Medicare, compliance, and customer service topics.
Collaborate with coordinators and facilitators to ensure effective knowledge transfer and learner engagement.
This company provides customer service solutions for the healthcare industry, supporting large-scale programs with a focus on Medicare and member support. It emphasizes collaboration and professional development, offering a fully remote training environment for up to 400 new hires.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Own the end-to-end learning and development strategy for the franchise network, designing and producing training materials for new tools, processes, and pilots.
Partner with subject matter experts to rapidly develop high-quality training content, managing production timelines and ensuring on-time delivery.
Measure training effectiveness through completion rates, behavioral adoption metrics, and qualitative feedback to drive continuous improvement.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With a global network of over 100,000 Care Pros, the company sets a new standard for aging in place with a people-first culture.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Design, develop, and facilitate onboarding, readiness, and upskilling programs for new and existing associates.
Conduct needs assessments and partner with stakeholders to identify performance gaps and design learning solutions.
Leverage learning technologies and AI-enabled tools to enhance content development and training effectiveness.
Protective is an insurance company that helps protect customers against life's uncertainties. The company fosters a supportive culture focused on employee wellbeing and offers comprehensive benefits.
Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys.
Design new, innovative experiences tying together physical and digital assets to live sessions or Community experiences.
Produce new and leverage existing training materials in accordance with team standards and brand guidelines.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a recently public company, they are building a hyper-growth environment with a focus on customer success.
Research, outline, develop, and QA courses across a range of topics, starting with leadership content.
Write clear, engaging, learner-centered course content grounded in credible research and best practices.
Apply scenario-based, practice-oriented instructional design suited to interpersonal and judgment-based skills.
EasyLlama provides an AI-powered Human Risk Management platform that modernizes compliance training and policy management. Trusted by 6,000+ organizations, the bootstrapped, profitable company is on the Inc. 5000 and values ownership, collaboration, and excellence.
Design and run training programs and content, from onboarding to workshops.
Create and maintain e-learning modules, onboarding curricula, toolkits, and workshops.
Analyze training feedback and outcomes to continuously improve programs and content.
Orcrist is building a next-generation data intelligence platform using cutting-edge technologies, handling petabyte-scale data with sub-second queries. It offers a remote-first culture with flexible working hours, regular team gatherings, and a focus on professional growth.
You lead customer onboarding and deliver live training sessions to diverse audiences.
You create and maintain educational content such as guides and video libraries.
You build adoption programs and track metrics to drive customer success.
We empower job seekers to land more interviews with AI. We are a self-funded, profitable startup with a small, passionate team that has been thriving for 11 years.
Deliver engaging new-hire and upskilling training sessions using established guides and workflows.
Monitor performance metrics, identify skill gaps, and create coaching plans to improve outcomes.
Provide direct member and partner support through phone, email, and chat, resolving complex issues.
The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities.
Develop and deliver training across all modalities, including in-person and webinar formats.
Lead the design, execution, and measurement of training programs aligned with business KPIs.
Partner with stakeholders to identify learning gaps and architect new curriculum for evolving needs.
Strive Pharmacy is a personalized compounding pharmacy that makes medicine fit each patient. We are a growing, collaborative team focused on human-centered care, and we foster a supportive, engaging culture.
Design and deliver scalable customer education programs including digital programs, live webinars, and cohort-based training.
Create and maintain training materials, video tutorials, and job aids using AI tools and instructional design principles.
Analyze engagement data and partner with cross-functional teams to improve learning experiences and close knowledge gaps.
This company provides a leading connected-operations technology platform. It fosters a collaborative and inclusive culture emphasizing customer success, ownership, curiosity, growth, and teamwork, with an employee-led remote working model.
Develop training and communications products for enterprise data, analytics, and AI initiatives, translating technical concepts for non-technical audiences.
Create engaging learning experiences using e-learning, multimedia, written, and instructor-led formats, applying adult learning principles.
Support LMS administration, SharePoint publishing, and lifecycle management of training materials, including piloting and feedback incorporation.
Rackner is a software consultancy building mission-critical systems for the U.S. government, focusing on cloud platforms, DevSecOps, AI/ML, and modern software engineering. The company emphasizes growth and offers a creative, forward-thinking environment with clear advancement tracks and comprehensive benefits.
Design, build, and maintain training content and curricula across formats (1:1, small group, webinar, asynchronous) keeping materials current.
Deliver role-specific training for practice administrators, front/back office staff, and DVMs, teaching best practices and workflows.
Partner with Project Managers, Build, CS, Support, and Product to ensure training aligns with customer needs and serve as a feedback loop.
PetDesk provides user-friendly client engagement tools and a top-rated pet parent app to simplify veterinary clinic operations. The company focuses on strengthening client relationships through innovative technology and a culture that values performance and growth.
Lead the design and delivery of onboarding and skills training for Customer Success teams, focusing on Scorpion's technology suite and digital marketing concepts.
Facilitate engaging in-person and virtual learning experiences, adapting content based on audience needs and business priorities.
Analyze training data and performance metrics to continuously improve enablement programs and content.
Scorpion is a provider of technology and services that help local businesses thrive through marketing, AI support, and human expertise. The company fosters a culture of winning mindset, genuine care, constant improvement, and teamwork.