$79,000–$88,000/yr
Canada
Unlimited PTO
- Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
- Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
- Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
Training Delivery
Adult Learning
Communication
Microsoft Office