Partner with senior leaders in Partner & Alliances to shape operational priorities and improve execution.
Coordinate cross-functional programs and business rhythms across Partner & Alliances, Strategy, and Analytics teams.
Architect operational data requirements and establish scalable reporting frameworks and dashboards.
Atlassian develops software products that help teams collaborate and manage work. With over 10,000 employees, the company fosters a culture of flexibility, inclusion, and innovation.
Monitor escalation queues and maintain data integrity of the platform by following up on internal requests.
Investigate platform issues through technical troubleshooting and ensure clear documentation until resolution.
Collaborate with Product Managers, Designers, and Engineers to communicate insights and improve product functionality.
Teikametrics is revolutionizing retail through its patented Artificial Retail Intelligence platform. The company provides a proprietary orchestration layer for marketplaces like Amazon, Walmart, and TikTok, and offers remote work flexibility with a focus on collaboration.
Own daily operational execution, SLA compliance, quality scores, and site performance across partner-managed queues.
Lead vendor huddles, performance reviews, and root cause analysis to drive continuous improvement.
Serve as primary operational point of contact for vendor leadership and align workforce planning with WFM.
Twilio is a cloud communications company that empowers developers to build personalized customer experiences through innovative APIs. With hundreds of thousands of business customers and a remote-first culture, Twilio fosters global inclusion and a collaborative team environment.
Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.
Thumbtack helps millions of people confidently care for their homes through a one-stop app for repairs, maintenance, and improvements. With a community of 300,000 local service businesses, they combine personalized guidance and AI tools to serve homeowners across the U.S.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Oversee execution of forecasting, deal management, and performance management practices across the AMS GPC hub.
Ensure data integrity, audit processes, and provide real-time visibility to leadership on pipeline and revenue health.
Coordinate weekly forecasts, deal reviews, and hub-level dashboards to drive operational excellence.
ServiceNow provides an AI platform for business reinvention, bringing together AI, data, and workflows. They serve 85% of the Fortune 500 and foster an AI-native culture of collaboration and innovation.
Build and own the operating system for Apollo's Partnerships business, including processes, systems, data, and governance.
Establish trusted measurement and reporting for partner performance, including metrics like Partner-Involved ARR and attribution.
Own partner systems architecture, drive cross-functional initiatives, and use AI to increase operational leverage.
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Founded in 2015, the company has raised approximately $250 million to date and is valued at $1.6 billion, backed by top-tier investors.
Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
Manage cross-functional projects to improve internal tools for sales and partner management teams.
Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.
Own operational workflows across service delivery pods, ensuring visibility, follow-through, and accountability.
Drive QBR readiness, client health monitoring, and support project coordination with clear communication.
Improve processes, automate manual tasks, and contribute to scalable pod support models.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown through a focus on service and values ownership, execution, growth, intelligence, and camaraderie.
Own a domain of company performance, from diagnosis and strategy to execution and measurable results.
Lead and develop a team of three to four, building management systems and operating cadences.
Partner with executives and cross-functional teams to drive strategic initiatives and AI investments.
The company operates at the intersection of strategy, operations, product, data, and technology, delivering measurable business outcomes. It is a mission-driven, remote-first organization with a focus on professional growth and direct executive exposure.
Drive strategic analytics and insights for sales and partner management teams by deep-diving into complex data sets to understand marketplace dynamics.
Define and build reporting infrastructure, dashboards, and KPIs to improve visibility and performance tracking for sales leaders.
Partner with sales executives on operational and analytical requests, including goal setting, forecasting, and territory planning.
iRhythm is a leading digital healthcare company that creates wearable biosensors and cloud-based data analytics to detect, predict, and prevent cardiac disease. The company values innovation, collaboration, and patient care, and offers opportunities for growth and impact in a rapidly evolving field.