Own the three numbers (LTV/CAC, gross margin, growth) and hit targets while improving unit economics.
Run the operating engine including clinical ops, RCM, sales, growth, quality, compliance, finance, and HR through a disciplined rhythm.
Champion the patient funnel and advocate operation, integrating AI to lower costs and improve quality.
Dearest Care mixes smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. They are a Series A company backed by top-tier investors, operating with a lean, impact-driven mindset and principles of conscious leadership.
Lead the strategic evolution of Talkiatry's marketing communication platform and data infrastructure.
Manage Dev Deployment operations for building and shipping personalized patient communications.
Build intelligent, scalable systems that ensure timely and impactful patient communications.
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. We are the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide.
Partner with Product Manager and Engineering to shape the Communication Agents roadmap.
Own the client feedback loop and drive product improvements from customer interactions.
Write, iterate, and test agent prompts, scripts, logic, and configurations.
EvenUp is on a mission to close the justice gap using technology and AI by empowering personal injury lawyers and victims to get the justice they deserve. It is a fast-growing vertical SaaS company backed by top VCs, with a culture that values talent, drive, and collaboration.
Develop client communication standards and partner with Sales, Marketing, and CX leadership.
Build client health, satisfaction, and churn models using Salesforce and Pardot.
Create executive dashboards and drive operational efficiency improvements.
Doxim helps organizations transform critical communications through innovative technology and secure omnichannel solutions. With over 1,500 clients and a culture that encourages growth and meaningful challenges, they empower employees to shape the future of customer communications.
Own member growth and hit enrollment targets across Maven's core business as the cross-functional control tower.
Build and scale the enrollment engine from eligible population to activated member across launches and acquisition.
Lead central operations, strategy & ops, and AI enablement to raise analytical rigor and operational discipline.
Maven Clinic is the world's largest virtual clinic for women and families, offering end-to-end healthcare programs through employer and health plan partnerships. Founded in 2014, it has raised $425M and earned numerous awards for its innovative, mission-driven culture.
Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.
Thumbtack helps millions of people confidently care for their homes through a one-stop app for repairs, maintenance, and improvements. With a community of 300,000 local service businesses, they combine personalized guidance and AI tools to serve homeowners across the U.S.
Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
Manage cross-functional projects to improve internal tools for sales and partner management teams.
Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.
Lead the systems, data, and automation behind how families and providers find us and move through our application process.
Manage CRM and marketing tools, serving as the bridge between commercial teams and product, data science, and engineering.
Strengthen CRM foundation, build audiences, and use AI to surface campaign opportunities and improve sales efficiency.
InStride Health delivers specialty anxiety and OCD care for kids, teens, and families by combining research-backed clinical care and innovative technology. They are a mission-driven team that values heart, smart work, humility, and community, with a fully virtual work environment.
Coordinate internal workflows and track key action items, SLAs, and deadlines for partner-related initiatives.
Collect updates and metrics from stakeholders, organize inputs into clear summaries, and maintain accurate records in partner systems.
Draft internal briefs, support meetings, and help operationalize new ideas while tracking timelines and deliverables.
Provectus is a Premier AWS partner and Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude and their data into measurable business outcomes. It is a remote-first company with a collaborative culture and a focus on innovation, curiosity, and learning.
Take operational problems from roughly defined to fully optimized, owning the design and implementation.
Design and document operating procedures, define metrics, and ensure data integrity.
Partner with product, train teams, and hand off sustained processes with clear ownership.
Finni Health helps BCBAs go independent by providing infrastructure for credentialing, payer contracting, revenue cycle, HR, compliance, and software. They are a YC-backed, small team moving fast in a heavily regulated industry.
Use data-driven insights to drive strategic change and optimize workflows for the revenue cycle management team.
Collaborate with cross-functional teams including Product, Engineering, and Operations leadership to improve efficiency and scalability.
Lead and coach a remote team of up to 20 employees, fostering a winning team culture and managing performance.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Alma, a Spring Health Company, simplifies access to high-quality, affordable mental health care, with over 20,000 therapists in its network and recognized as one of Inc's Best Workplaces.
Resolve booking issues, mediate disputes, and process cancellations with empathy and accuracy.
Use AI tools and knowledge base to craft and edit responses, ensuring tone and correctness.
Meet response-time and quality targets, while proactively identifying process improvements.
Peerspace is the leading online marketplace for venue rentals for meetings, productions, and events. With over $500M transacted, it is backed by GV and Foundation Capital, fostering an inclusive, cross-functional culture that values employee wellbeing.
Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.
Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.
Architect and scale a unified Central Operations hub for dual-revenue engine optimization, including Fee-For-Service and Value-Based Care workflows.
Own ancillary services such as Medical Records, Lab Integrations, and Referral Management while driving facility partner onboarding and B2B integration.
Oversee telemedicine team deployment for footprint support and create executive dashboards to monitor provider productivity and operational outcomes.
Theoria Medical provides telemedicine and operational services to post-acute care facilities, including skilled nursing and assisted living communities. The company is scaling a centralized operations hub to support multi-state growth, though specific employee size is not disclosed.
Architect and optimize self-serve AI ecosystems and onboarding pathways to maximize user independence.
Own the end-to-end commercial lifecycle for Mid-Market customers, driving renewals, upsells, and NRR targets.
Act as the high-level human escalation layer and deliver tailored configuration consultations for enterprise partners.
Waitwhile provides a queue management and appointment scheduling platform that helps businesses eliminate waiting lines. Trusted by 10,000 companies and backed by Allegion, it has helped over 250 million people with a collaborative culture.
Stand up the client delivery engine by defining architecture and building models for forecasting.
Set cross-functional priorities with data, marketing, and pharmacy teams.
Shape the post-sale client lifecycle to expand relationships and define optimal operational models.
Leap is a fast-growing benefits solutions company that reshapes how specialty drugs are delivered and financed, eliminating hidden markups and expanding access. They partner with numerous Fortune 500 companies and are building an outlier company with real impact, seeking focus, energy, and commitment.
Own daily execution of the chase queue, monitoring retrieval rates and AID ownership across roughly one million annual chases.
Oversee AI-enabled voice agent performance and adjust workflows to improve retrieval yield while reducing provider abrasion.
Manage staffing models, capacity forecasts, and serve as the operational point of contact for the customer retrieval relationship.
Reveleer provides a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management, helping health plans and provider organizations navigate value-based care. The company is trusted by over 80 customer organizations nationwide and combines regulatory expertise with human-in-the-loop AI to support documentation integrity and operational readiness.
Support the AVP of Client Success - Health Plans in operationalizing a large strategic health plan partnership.
Coordinate reporting, renewals, and lifecycle operations across multiple lines of business and employer groups.
Drive cross-functional coordination and process improvements to ensure consistent execution.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. With over $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly across the U.S. and globally.
Lead district onboarding, staff training, and adoption campaigns to ensure fast launch and consistent referral growth.
Troubleshoot account access, referral submissions, and scope questions while providing white-glove support for strategic districts.
Use data analysis and AI tools to monitor capacity, pacing, and engagement, escalating risks and turning insights into action.
Daybreak Health partners with school districts to provide mental health care to students, matching them with clinicians based on language, culture, and identity. The company is backed by prominent venture capital firms and serves districts representing over a million students, with a mission-driven culture focused on closing the gap in student mental health access.