Oversee and coordinate medical chart retrieval activities across multiple initiatives.
Manage operational performance metrics and dashboards to drive process improvements.
Collaborate with cross-functional teams to facilitate efficient data exchange and audit readiness.
The company specializes in healthcare data operations and audit support. It operates with a fully remote team and fosters a culture of collaboration and continuous improvement.
Lead end-to-end strategy and execution for go-to-market efforts of Risk Stratification programs and products.
Own strategic partnerships with payer partners, practice leaders, and vendors to advance insight delivery.
Direct and support cross-functional teams on related initiatives, including incentive programs, monitoring, and value estimation.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Define and execute a holistic provider performance vision, establishing standardized frameworks across clinical service lines.
Lead, mentor, and build a high-performing operations team, setting high-impact priorities.
Partner with Data Analytics to build a unified data vision and establish centralized systems to measure provider performance.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Lead the building and scaling of risk adjustment operations, including defining workflows and integrating into care delivery.
Drive broader clinical operations initiatives to improve care delivery workflows and cross-team coordination.
Translate strategic priorities into operational workplans, establish KPIs, and support performance visibility.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. The company is backed by leading venture firms and led by CEO Dr. Justin Bekelman, with a culture focused on transforming cancer care.
Provide operational insight through dashboards and diagnostic analysis to drive decisions.
Own system configurations and partner with engineering to scale operations.
Drive process improvement and AI automation from problem definition to rollout.
Bestow is a leading vertical technology platform modernizing life insurance distribution for carriers. The team of 160 operates with high trust and real ownership, backed by investors like Goldman Sachs.
Lead and coach Support Analysts to deliver timely, accurate, and professional customer resolutions.
Manage daily support operations, ticket triage, queue health, SLAs, escalations, and quality monitoring.
Use performance data and cross-functional partnerships to drive continuous improvement.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare and help patients live their best lives. The team is mission-driven, collaborative, humble, inclusive, and focused on delivering on promises.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Manage a 4-person state arbitration production team, driving accountability and quality.
Develop repeatable processes for state arbitration workflows and support expansion into new markets.
Partner cross-functionally to integrate state arbitration processes with the broader dispute lifecycle.
Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly using AI-driven tools. The company has a collaborative, low-ego team and hires primarily around Los Angeles and New York, with remote and hybrid flexibility for exceptional talent.
Oversee day-to-day operations across billing, coding, claims, and accounts receivable functions.
Coordinate workloads and monitor performance metrics to ensure client requirements are met.
Resolve escalated operational issues and improve workflows to maintain service quality.
Raventra Health is a medical services company that provides outsourced billing, coding, and claims processing solutions for provider groups and hospitals. The company emphasizes operational excellence and client service, with a focus on accuracy and efficiency.
Maintain the portfolio operating rhythm and governance across initiatives.
Translate operational data into executive dashboards and actionable insights.
Coordinate cross-functional teams to drive execution discipline and measurable outcomes.
This company is a healthcare-focused organization that manages complex portfolios and drives operational excellence. It offers a remote-first culture and supports broad societal impact through healthcare initiatives.
Own and evolve provider support workflows, automation, and data practices to enable provider success.
Partner with clinical leadership across the provider lifecycle from onboarding through retention.
Design systems and automation to reduce administrative burden and help prevent provider burnout.
They operate a high-impact telehealth platform focused on improving access to specialized care. The organization is growing and values operational excellence, clinician support, and innovation in workflow automation.
Lead clinical quality, quality improvement, and risk adjustment programs in a managed care environment.
Analyze performance data to identify trends, gaps, and opportunities for improved care and cost reduction.
Provide people leadership, coaching, and development to clinical and quality team members.
Our partner is a healthcare organization focused on improving access, quality, and outcomes. They operate in a managed care environment with a collaborative, purpose-driven culture.
Owns the people-management engine behind the care team, ensuring hiring, training, and performance drive predictable outcomes.
Develops demand-per-member models that accurately allocate care team resources based on member complexity.
Designs and governs SOPs, SLAs, and algorithms that operationalize care team workflows system-wide.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. With over $100 million in funding, Twin is scaling rapidly across the US and globally, recognized as an innovator and top workplace.
Own the three numbers (LTV/CAC, gross margin, growth) and hit targets while improving unit economics.
Run the operating engine including clinical ops, RCM, sales, growth, quality, compliance, finance, and HR through a disciplined rhythm.
Champion the patient funnel and advocate operation, integrating AI to lower costs and improve quality.
Dearest Care mixes smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. They are a Series A company backed by top-tier investors, operating with a lean, impact-driven mindset and principles of conscious leadership.
Own daily operational execution, SLA compliance, quality scores, and site performance across partner-managed queues.
Lead vendor huddles, performance reviews, and root cause analysis to drive continuous improvement.
Serve as primary operational point of contact for vendor leadership and align workforce planning with WFM.
Twilio is a cloud communications company that empowers developers to build personalized customer experiences through innovative APIs. With hundreds of thousands of business customers and a remote-first culture, Twilio fosters global inclusion and a collaborative team environment.
Lead and manage a team of 5 Specialists through high-volume morning dispatch, delegating effectively and keeping the team calm under pressure.
Ensure classrooms are filled with 98%+ fill rates, manage assignment monitoring systems, and respond quickly to incidents and escalations.
Serve as primary liaison for Tier 3 school partners, build strong customer relationships, and support Guest Teacher engagement and fulfillment.
Kokua connects schools with guest educators to cover teacher absences, ensuring students have access to positive role models. The company is mission-driven and focused on ensuring every classroom has an excellent teacher every day.
Own member growth and hit enrollment targets across Maven's core business as the cross-functional control tower.
Build and scale the enrollment engine from eligible population to activated member across launches and acquisition.
Lead central operations, strategy & ops, and AI enablement to raise analytical rigor and operational discipline.
Maven Clinic is the world's largest virtual clinic for women and families, offering end-to-end healthcare programs through employer and health plan partnerships. Founded in 2014, it has raised $425M and earned numerous awards for its innovative, mission-driven culture.
Lead, mentor, and coach a team of over 50 direct and indirect reports to foster a high-performance culture.
Oversee daily Patient Service Center operations to ensure efficient, compliant, and high-quality service delivery.
Analyze KPIs, customer feedback, and operational data to drive continuous improvement and enhance patient and provider experiences.
The company provides patient support program services in the healthcare industry. The culture emphasizes operational excellence, compliance, and patient-centered care, with a large team environment.
Lead, coach, and develop a team of Member Service Representatives to deliver exceptional member experiences.
Manage daily operations, including real-time queue management and quality assurance through call audits and calibrations.
Track performance metrics and drive continuous improvement using data from Salesforce, Zendesk, and Talkdesk.
Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes using AI Digital Twin technology. The company is scaling rapidly with over $100 million in funding and has been named one of Newsweek's Top Most Loved Workplaces.
Support clinical process improvement initiatives and monitor performance to client SLAs.
Conduct root cause analyses and develop remediation plans for process variations.
Collaborate with product and analytics teams to optimize letters and template tracking.
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans and providers to optimize care quality and reduce costs. The company has been named to the Inc. 5000 list and ranked a Top 5 LinkedIn Startup, backed by leading investors, with a culture that values empathy and collaboration.