Director, Operations - Provider Performance

About the Role:

• We are seeking an experienced Director of Operations – Provider Performance to establish a holistic provider performance strategy.
• You will lead a high-impact team operating at the intersection of clinical strategy, data analytics, and operational execution.
• Your mandate is to optimize provider performance to drive clinical quality, client access, and business results.

What You’ll Do:

• Define and execute provider performance vision, establishing standardized frameworks across all clinical service lines.
• Lead, mentor, and build a high-performing operations team, setting high-impact priorities.
• Oversee development of operational tools, workflows, and dashboards that empower clinical managers and provide executive visibility.

Requirements:

• 15+ years of experience in business operations, healthcare operations, or high-growth health tech; 8+ years of people management.
• Deep understanding of clinical network operations and provider metrics.
• Proven ability to scope analytical frameworks and partner with analytics teams to build data-driven tools.

Benefits:

• Comprehensive healthcare coverage including medical, dental, vision, and FSA/HSA.
• Equity in the company through discretionary restricted stock units.
• Competitive time off, paid parental leave, 401K with matching, and monthly tech allowance.