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US

  • Define and execute a holistic provider performance vision, establishing standardized frameworks across clinical service lines.
  • Lead, mentor, and build a high-performing operations team, setting high-impact priorities.
  • Partner with Data Analytics to build a unified data vision and establish centralized systems to measure provider performance.

Data Analytics Operations Management Team Leadership Healthcare Operations

20 jobs similar to Director, Operations - Provider Performance

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US

  • Lead and mentor a high-performing team of Systems Architecture leads and individual contributors.
  • Own complex cross-system integrations and multi-tool data pipelines across Workday, Salesforce, and downstream platforms.
  • Translate Clinical and Operations strategy into actionable technical roadmaps and resolve cross-departmental bottlenecks.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered over 15 million sessions of care and published over 35 studies, with a culture focused on transforming access to mental health care.

United States

  • Lead, mentor, and coach a team of over 50 direct and indirect reports to foster a high-performance culture.
  • Oversee daily Patient Service Center operations to ensure efficient, compliant, and high-quality service delivery.
  • Analyze KPIs, customer feedback, and operational data to drive continuous improvement and enhance patient and provider experiences.

The company provides patient support program services in the healthcare industry. The culture emphasizes operational excellence, compliance, and patient-centered care, with a large team environment.

US

  • Lead and scale the clinical team of physicians and advanced practice providers, owning supervision and performance management.
  • Build the engine for clinical quality management using data and analytics, while championing interdisciplinary care.
  • Provide direct clinical care part-time and shape expansion of new visit types, provider types, and service lines.

Nourish is the largest dietitian-led metabolic health clinic, building an AI-native digital health system that matches patients with dietitians and physicians for insurance-covered care across the US. Founded four years ago, the company has completed millions of appointments, tripled year-over-year, and partners with health plans covering 200M+ Americans, with a culture that values high talent density, candid feedback, and resilience without ego.

$135,000–$145,000/yr
US

  • Lead operational performance across maternal health access programs, monitoring results and driving continuous improvement.
  • Build and maintain consultative relationships with hospital and clinic partners through regular business reviews and onsite visits.
  • Serve as the primary relationship owner for senior hospital executives and support contract negotiations and program implementation.

The company provides maternal health access services and manages hospital and clinic partnerships. It operates with a collaborative, mission-driven culture and offers significant exposure to senior healthcare leaders.

$140,000–$170,000/yr
US

  • Lead clinical quality and compliance by auditing provider activity, providing feedback, and partnering with Legal, Compliance, and Patient Safety teams.
  • Manage and develop the Psychiatry Operations team, setting priorities, workflows, and performance expectations while fostering a culture of accountability.
  • Drive operational excellence through data-driven decisions, strategic initiatives, and collaboration with Product and Engineering on platform enhancements.

BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service with a network of over 30,000 licensed therapists, and we deeply invest in our team's well-being and professional development.

US 12w maternity 12w paternity

  • Lead the care, case, and utilization management programs, setting clinical direction and owning performance targets.
  • Evolve clinical operating models and partner with Product and Engineering to integrate AI tools into workflows.
  • Manage, develop, and retain clinical leaders while collaborating cross-functionally to coordinate care for members.

Included Health is a healthcare company delivering integrated virtual care and navigation. They are on a mission to raise the standard of healthcare for everyone, with a remote-first culture and a focus on breaking down barriers to high-quality care.

$85,000–$100,000/yr
US

  • Provide direct operational oversight and support of teams, ensuring performance and service standards are met.
  • Lead scheduling, staffing, and queue management to maintain 24/7 coverage while leveraging data analytics for KPI monitoring.
  • Collaborate with clinical leadership to optimize workflows, implement innovations, and support value-based care goals.

Privia Health is a technology-driven physician enablement company collaborating with medical groups, health plans, and health systems to optimize practices and improve patient care. It is led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.

$150,000–$258,750/yr
US 3w PTO

  • Shape the strategy and operational performance of a large Patient Service Center organization.
  • Oversee complex services spanning patient access, contact center operations, data management, reimbursement, education, and copay assistance.
  • Lead innovation, strengthen operational excellence, and develop high-performing teams in a fully remote U.S. role.

Jobgether is a recruitment platform using AI-powered matching to streamline job applications. The company focuses on efficient, objective candidate screening and partners with hiring companies to manage the hiring process.

US

  • Lead high-priority commercial initiatives and drive cross-functional execution across teams.
  • Manage strategic partnerships and deliver business insights to inform commercial decisions.
  • Serve as a trusted operator to strengthen program execution and operational effectiveness.

Counterpart Health develops an AI-powered primary care tool, Counterpart Assistant, to improve patient outcomes and support physicians in value-based care. They are a remote-first subsidiary of Clover Health with a collaborative and innovative culture.

US

  • Architect and scale a unified Central Operations hub for dual-revenue engine optimization, including Fee-For-Service and Value-Based Care workflows.
  • Own ancillary services such as Medical Records, Lab Integrations, and Referral Management while driving facility partner onboarding and B2B integration.
  • Oversee telemedicine team deployment for footprint support and create executive dashboards to monitor provider productivity and operational outcomes.

Theoria Medical provides telemedicine and operational services to post-acute care facilities, including skilled nursing and assisted living communities. The company is scaling a centralized operations hub to support multi-state growth, though specific employee size is not disclosed.

US

  • Build a clear, defensible point of view on the Healthcare Provider market, including systematic documentation of current practices and future trends.
  • Analyze opportunity size and prioritization across provider use cases like revenue cycle management and clinical operations.
  • Drive executive-level customer engagement with senior leaders at health systems and hospitals as a peer advisor.

UiPath creates category-leading enterprise software that unleashes the transformative power of automation. The company is a fast-moving, fast-thinking growth organization that values curiosity, self-propulsion, generosity, and genuine care for each other and its larger purpose.

$140,000–$150,000/yr
US

  • Directly supervise, coach, and develop the non-clinician care team, setting performance expectations and productivity targets.
  • Own clinician scheduling and coverage planning across a 24x7x365 operation, managing PTO, shift swaps, and real-time staffing decisions.
  • Drive patient queue management and throughput to meet SLAs, identifying bottlenecks and implementing AI-driven improvements.

Curai Health is an AI-powered virtual multispecialty primary care clinic that uses machine learning to deliver affordable and accessible healthcare. It is a remote-first company with a mission-driven team committed to improving health outcomes at scale.

US 4w PTO

  • Own regional performance end-to-end, driving referral growth and patient goals across personal and team territories.
  • Lead, coach, and develop a team of Territory Managers, ensuring accountability to KPIs and performance standards.
  • Execute regional strategy through account segmentation, prioritization, and market expansion initiatives.

Dreem Health is America’s leading digital sleep clinic, providing home-based sleep testing and personalized treatment plans. They are part of an international team across the US, France, and Belgium, with a culture of trust, collaboration, and compassion.

US 4w PTO 12w maternity 12w paternity

  • Drive accountability for AOP Objectives and Key Results, ensuring timely execution and cross-functional alignment.
  • Lead annual planning cycles and Quarterly Business Reviews to refine strategic playbooks.
  • Act as central point of contact for cross-departmental integration, surfacing risks and fostering collaboration.

Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown into the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.

$190,000–$220,000/yr
US

  • Manage and lead a pod of Provider Relations Managers, driving provider adoption, engagement, and retention across Cadence markets.
  • Translate performance data into clear action plans and ensure consistent execution of core PRM operating rhythms.
  • Identify and address workflow barriers limiting provider adoption, and build scalable playbooks and tools in partnership with cross-functional teams.

Cadence is a clinical AI company that automates the treatment of chronic disease. With partnerships with over 20 leading health systems and a dedicated medical group, Cadence has been recognized by TIME as a Top 100 HealthTech Company and by LinkedIn as a Top Startup.

US

  • Lead strategic initiatives to improve STARS, CAHPS, PWP, and HEDIS performance across the health plan.
  • Manage a team of 3-6 direct reports and collaborate with cross-functional teams.
  • Design and evaluate outreach programs to enhance member experience and close care gaps.

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. It is part of Sentara Health, a not-for-profit integrated healthcare provider with nearly 30,000 employees and a family-friendly culture.

US 4w PTO 16w maternity 8w paternity

  • Own the company’s strategic planning and management system, including OKRs and quarterly business reviews.
  • Lead internal communications and executive operations, ensuring clarity and accountability across teams.
  • Design and improve business processes that keep a scaling organization coordinated and accountable.

Waymark is a healthcare technology company that brings support and technology-enabled care to help primary care providers keep Medicaid patients healthy. The team is a group of healthcare providers, technologists, and builders guided by core values of bold building, humble learning, and focused urgency.

$111,500–$140,000/yr
US

  • Lead global customer operations strategy, standards, and performance across the US, UK, and India using a follow-the-sun model.
  • Use data, customer feedback, and operational insights to identify opportunities and drive measurable improvements in service delivery.
  • Partner with Sales, Marketing, Publishing, and Customer Experience to enhance processes and the end-to-end customer journey.

The company provides education-focused products and services, supporting educators, institutions, and learning communities globally. It is a global organization with a culture centered on collaboration, continuous improvement, diversity, and employee development.

$70,000–$110,000/yr
US

  • Lead and develop a team of Board Certified Health Coaches through 1:1s, QA reviews, and performance management.
  • Design and deliver onboarding, continuing education, workshops, and coaching frameworks to improve quality.
  • Analyze coaching performance and member outcomes to drive operational improvements and cross-functional partnerships.

Future is building a personalized guidance system for lifelong health, combining AI, human expertise, and personal health data. They foster a diverse, passionate team and offer equity, benefits, and a remote-first culture.

US

  • Support the design, implementation, and optimization of integrated care programs for Dual Eligible and LTSS populations.
  • Translate strategic priorities into practical operational plans and scalable processes across markets.
  • Drive program improvement by evaluating processes, identifying risks, and standardizing evidence-based practices.

This partner company specializes in designing and implementing integrated care programs for Dual Eligible and LTSS populations, focusing on operational excellence and improved outcomes. The company's size and culture are not specified, but it offers a collaborative environment with exposure to healthcare operations and cross-functional initiatives.