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Key Responsibilities:
- Directly supervise, coach, and develop the non-clinician care team, setting performance expectations and productivity targets.
- Own clinician scheduling and coverage planning across a 24x7x365 operation, managing PTO, shift swaps, and real-time staffing decisions.
- Drive patient queue management and throughput to meet SLAs, identifying bottlenecks and implementing AI-driven improvements.
Qualifications:
- Bachelor’s degree required; 5-7 years of clinical or healthcare operations experience with direct clinic operations ownership.
- 3+ years of people leadership experience supervising non-clinician staff in a remote environment.
- Demonstrated success improving operational KPIs and working in AI-forward workflows.
Benefits:
- Comprehensive medical, dental, and vision coverage.
- Flexible spending plans and 401k plan with employer matching.
- 100% remote work environment with a mission-driven team.
Curai Health
Curai Health is an AI-powered virtual multispecialty primary care clinic that uses machine learning to deliver affordable and accessible healthcare. It is a remote-first company with a mission-driven team committed to improving health outcomes at scale.