Vice President, Operations - Remote

Operational Leadership:

• Lead day-to-day and long-term operations across Tia’s brick-and-mortar clinics, virtual care, and markets to achieve EBITDA goals.
• Build the foundational operating infrastructure needed to scale a multi-state, multi-site clinical business.
• Translate strategic priorities into clear operating plans and drive cross-functional execution.

Clinical Operating System:

• Build and enforce repeatable operating playbooks across clinics and care modalities.
• Conduct clinic and market assessments to identify inconsistencies and drive standardization.
• Create workflows, SOPs, dashboards, and management routines for measurable execution.

Scheduling and Capacity:

• Lead design and optimization of scheduling models, provider templates, and staffing plans.
• Use data to assess patient demand, provider supply, and throughput, and identify bottlenecks.
• Partner with clinical leaders to ensure operating models support high-quality care and sustainable performance.

Performance Management:

• Establish operating standards, dashboards, and accountability mechanisms across markets.
• Lead weekly reviews and corrective action planning to improve performance.
• Foster a culture of operational discipline with data-driven decisions and follow-through.