Lead, mentor, and coach a team of over 50 direct and indirect reports to foster a high-performance culture.
Oversee daily Patient Service Center operations to ensure efficient, compliant, and high-quality service delivery.
Analyze KPIs, customer feedback, and operational data to drive continuous improvement and enhance patient and provider experiences.
The company provides patient support program services in the healthcare industry. The culture emphasizes operational excellence, compliance, and patient-centered care, with a large team environment.
Drive accountability for AOP Objectives and Key Results, ensuring timely execution and cross-functional alignment.
Lead annual planning cycles and Quarterly Business Reviews to refine strategic playbooks.
Act as central point of contact for cross-departmental integration, surfacing risks and fostering collaboration.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown into the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.
Own the Marketplace Operations project portfolio from planning through execution and handoff.
Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.
Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates.
Healthcare.com is a healthcare technology company that builds smarter ways to connect people with coverage and care through three businesses: Marketplace, Pivot Health, and TrustRx. They are a curious, collaborative team focused on solving problems across the healthcare ecosystem.
Shape the strategy and operational performance of a large Patient Service Center organization.
Oversee complex services spanning patient access, contact center operations, data management, reimbursement, education, and copay assistance.
Lead innovation, strengthen operational excellence, and develop high-performing teams in a fully remote U.S. role.
Jobgether is a recruitment platform using AI-powered matching to streamline job applications. The company focuses on efficient, objective candidate screening and partners with hiring companies to manage the hiring process.
Lead operational performance across maternal health access programs, monitoring results and driving continuous improvement.
Build and maintain consultative relationships with hospital and clinic partners through regular business reviews and onsite visits.
Serve as the primary relationship owner for senior hospital executives and support contract negotiations and program implementation.
The company provides maternal health access services and manages hospital and clinic partnerships. It operates with a collaborative, mission-driven culture and offers significant exposure to senior healthcare leaders.
Manage partner accounts, drive growth, and serve as the primary bridge between sales, operations, and clinical teams.
Own program metrics, performance analytics, and identify optimization opportunities to ensure program health.
Lead end-to-end implementation of new partnerships and resolve escalations proactively.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. It is a fast-growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Lead the operational framework for marketing initiatives, overseeing workflow management, resource planning, and vendor coordination.
Manage a portfolio of complex marketing projects from intake to post-project evaluation, ensuring alignment with strategic goals.
Develop and mentor a high-performing team, fostering a culture of accountability and continuous improvement.
We are a precision medicine company providing clinical research and laboratory services to support the development of life-changing therapies. With a team of dedicated professionals, we foster a culture of collaboration and continuous improvement to drive operational excellence.
Lead a team of Operational Controls Analysts to execute monitoring strategies across patient support programs.
Ensure consistent application of control frameworks and manage monitoring volume based on operational risk.
Develop analysts through coaching, performance management, and cross-training while enforcing governance boundaries.
Novartis is a healthcare and life sciences company focused on improving the lives of people living with disease through innovative science. The company is a large global organization committed to a community-driven approach, with a culture of learning and collaboration.
Own customer programs from kickoff through launch, managing milestones, risks, and deliverables.
Coordinate onboarding, adoption, support, and value reviews to drive customer outcomes.
Collaborate with Product, Engineering, Sales, Operations, and experts to resolve issues and improve delivery.
Ting Data Products delivers data products and interfaces that help utilities and public-sector customers turn electrical-grid data into actionable insights. It is a growing, collaborative data-products business with a culture of teamwork.
Drive patient engagement and impact by identifying opportunities and implementing operational improvements across the cancer support service.
Work cross-functionally with patient service, client success, and data teams in sprint-based cycles to test and scale solutions.
Build and execute full operational solutions, analyzing data to measure outcomes and improve both patient and business performance.
CancerNavigator is a white-glove, end-to-end cancer support service for patients and families, working with health plans across the country to provide 1-1 support through Oncology Certified Nurses. We are a small, mission-driven company that prioritizes patient impact, with a culture centered on patients first, respect, and kindness.
Own executive operating rhythms and drive cross-functional initiatives to completion.
Partner with senior leaders to translate priorities into actionable plans and measurable outcomes.
Provide strategic executive support including calendar, travel, and confidential administration.
Prompt is a health technology company that builds software for rehab therapy practices to improve operational efficiency. The company is growing quickly and fosters a culture of empowerment, autonomy, and collaboration.
Lead global customer operations strategy, standards, and performance across the US, UK, and India using a follow-the-sun model.
Use data, customer feedback, and operational insights to identify opportunities and drive measurable improvements in service delivery.
Partner with Sales, Marketing, Publishing, and Customer Experience to enhance processes and the end-to-end customer journey.
The company provides education-focused products and services, supporting educators, institutions, and learning communities globally. It is a global organization with a culture centered on collaboration, continuous improvement, diversity, and employee development.
Coordinate implementation workstreams across clinical, product, data, and operations teams to ensure successful partnership launches.
Maintain project plans, trackers, and dashboards to track progress, risks, and milestones.
Serve as key implementation contact for external partners, managing timelines and communication.
The company facilitates strategic partnerships across healthcare and life sciences organizations. It maintains a remote-first culture centered on patient impact, collaboration, and empathy.
Oversee daily portfolio service operations, monitor vendor performance, and serve as a key point of contact for client inquiries and issue resolution.
Conduct meticulous reconciliation and quality control checks on active assignments to maintain high organizational standards.
Coordinate daily workflows to meet deadlines and ensure strict compliance with client-specific requirements.
OPENLANE builds the world's most advanced digital marketplace for used vehicles, helping customers buy and sell smarter with data-driven insights. The company has about 5,000 employees and maintains a culture of internal promotions, diverse career paths, and meaningful advancement.
Lead high-priority commercial initiatives and drive cross-functional execution across teams.
Manage strategic partnerships and deliver business insights to inform commercial decisions.
Serve as a trusted operator to strengthen program execution and operational effectiveness.
Counterpart Health develops an AI-powered primary care tool, Counterpart Assistant, to improve patient outcomes and support physicians in value-based care. They are a remote-first subsidiary of Clover Health with a collaborative and innovative culture.
Define and own the KPI framework for Regional Project Managers, including on-time completion, budget variance, and quality.
Run regular performance review cadence with each Regional PM and serve as escalation point for unresolved issues.
Build dashboards and standardize installation tracking to make regional performance visible to leadership.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations through personalized home modifications. It is a fast-growing, remote-first healthcare services company backed by top venture capital firms, known for a collaborative and high-trust culture.
Lead continuous improvement initiatives across insurance operations, using operational data and customer insights to identify inefficiencies and develop scalable solutions.
Drive operational reviews, quality programs, audit preparation, and controls to maintain regulatory compliance and high-quality policyholder experiences.
Partner cross-functionally with Product, Engineering, Compliance, and carrier teams to resolve complex issues and improve operational performance.
Our partner is a technology-driven insurance company focused on customer operations, regulatory compliance, and scalable process improvement. They foster a collaborative, inclusive, and fast-paced workplace culture with a focus on innovation and continuous improvement.
Partner with leaders across Clinical, Operations, Growth, Product, Finance, and Analytics to define long-term strategy and evaluate new business opportunities.
Translate high-impact ideas into actionable pilots and scalable initiatives.
Combine rigorous analytical thinking with strong operational instincts to influence key business decisions.
Rula is a mental health company that aims to make mental healthcare work for everyone. They are a remote-first company with a collaborative, mission-driven team.
Provide direct operational oversight and support of teams, ensuring performance and service standards are met.
Lead scheduling, staffing, and queue management to maintain 24/7 coverage while leveraging data analytics for KPI monitoring.
Collaborate with clinical leadership to optimize workflows, implement innovations, and support value-based care goals.
Privia Health is a technology-driven physician enablement company collaborating with medical groups, health plans, and health systems to optimize practices and improve patient care. It is led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.
Support clinical process improvement initiatives and monitor performance to client SLAs.
Conduct root cause analyses and develop remediation plans for process variations.
Collaborate with product and analytics teams to optimize letters and template tracking.
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans and providers to optimize care quality and reduce costs. The company has been named to the Inc. 5000 list and ranked a Top 5 LinkedIn Startup, backed by leading investors, with a culture that values empathy and collaboration.