$65,000–$75,000/yr
US
Unlimited PTO
- Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
- Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
- Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.