Lead a high-performing team responsible for scheduling, patient communications, and call center operations.
Develop scalable workflows and monitor operational KPIs to ensure operational excellence.
Partner cross-functionally with clinical, product, and operations teams to improve patient experience and drive continuous improvement.
Heartbeat Health is revolutionizing cardiovascular care delivery with a remote-first, high-autonomy team. They are a small, lean, and mission-driven company focused on improving patient experience through operational excellence.
Manage the administrative workflow of new patient referrals, build out accurate patient records, and support outbound appointment reminders.
Field incoming patient phone calls, route requests to providers, coordinate scheduling changes, and ensure a smooth virtual front-desk experience.
Serve as the first line of support for the internal clinic helpdesk, triage issues, and escalate items to the Operations team as needed.
Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics. The team is a fast-growing, early-stage company with experienced healthcare operators and executives.
Own end-to-end operating model and outcomes for provider engagement and growth programs, ensuring timelines, milestones, and intended results are met.
Track program performance through data, translate into concise reports for senior leadership, and provide recommendations for prioritization.
Collaborate with cross-functional teams and engage directly with providers and practice staff to maintain momentum and drive program success.
Counterpart Health transforms healthcare with an AI-enabled primary care tool, Counterpart Assistant, that supports earlier diagnosis and management of chronic conditions. As a subsidiary of Clover Health, they have a remote-first culture with a focus on diversity and inclusion, and thousands of practitioners using their tool.
Manage provider and coach assignments to ensure accurate care team operations.
Maintain operational data quality and perform analysis to identify inefficiencies.
Collaborate with cross-functional teams to optimize workflows and support scalable care models.
The company is an innovative healthcare organization that leverages technology to improve clinical operations and patient outcomes. It fosters a collaborative, remote-first culture with a global team.
Investigate and solve complex business problems by translating ambiguous questions into structured analyses and actionable recommendations.
Lead cross-functional initiatives from problem definition through implementation, measurement, and refinement, partnering with Operations, Clinical, Product, and Data teams.
Develop reporting infrastructure and dashboards to transform recurring analyses into scalable, repeatable insights.
Form Health is a virtual obesity medicine clinic delivering evidence-based care for obesity and cardiometabolic conditions. Founded in 2019, it is a venture-backed company with a patient-first culture and a focus on scaling access to care.
Design and implement scalable operational processes across sales, marketing, customer success, and clinical teams.
Build and optimize commercial playbooks, CRM workflows, and reporting to drive business growth and efficiency.
Lead cross-functional strategic projects and executive presentations to support organizational expansion and market leadership.
They are a rapidly growing healthcare technology organization focused on improving patient outcomes through scalable technology solutions. The company culture is collaborative, mission-driven, and emphasizes innovation, learning, and professional growth.
Shape the strategy and operational performance of a large Patient Service Center organization.
Oversee complex services spanning patient access, contact center operations, data management, reimbursement, education, and copay assistance.
Lead innovation, strengthen operational excellence, and develop high-performing teams in a fully remote U.S. role.
Jobgether is a recruitment platform using AI-powered matching to streamline job applications. The company focuses on efficient, objective candidate screening and partners with hiring companies to manage the hiring process.
Support the Engagement Center Operations team with day-to-day operations, new site implementations, and strategic initiatives.
Organize and maintain documentation such as workflows, action plans, and KPI reports to enable operational success.
Assist with performance metric tracking, audit processes, and troubleshooting growth opportunities.
Shields Health Solutions partners with health systems to improve patient care through specialty pharmacy services. The company fosters a collaborative, data-driven culture with a close-knit team.
Analyze customer data and operational insights to identify trends and areas for improvement.
Partner with enterprise customers to understand goals, challenges, and success metrics.
Collaborate with cross-functional teams to ensure effective use of solutions and achieve desired outcomes.
This partner company enables healthcare organizations to adopt innovative technology solutions. They are a mission-driven organization focused on improving patient care delivery.
Drive day-to-day operational execution of Medicare Advantage and ACA Risk Adjustment initiatives, ensuring milestones and deadlines are met.
Develop and maintain integrated project plans, operational calendars, and risk logs to support program execution.
Monitor program performance through dashboards, KPIs, and operational metrics, and recommend data-driven improvements.
Capital Blue Cross is a health insurance company and an independent licensee of the Blue Cross Blue Shield Association. They are consistently voted one of the 'Best Places to Work in PA' and foster a flexible environment with a focus on employee wellbeing.
Drive provider quality initiatives by leveraging data analysis and executing high-impact operational programs.
Partner cross-functionally to align on priorities, define metrics, and measure outcomes for quality improvements.
Manage complex projects such as provider quality reviews, note quality enhancement, and AI-powered documentation programs.
Rula is a mental health company dedicated to providing evidence-based and compassionate care, aiming to destigmatize mental health and empower individuals to achieve their full potential. They are a remote-first company with a focus on diversity, equity, and inclusion, fostering a culture where employees feel safe, seen, heard, and valued.
Lead end-to-end operating models and drive provider engagement and growth programs in a healthcare tech environment.
Monitor program performance using data insights, identify risks, and ensure alignment with strategic goals.
Partner with cross-functional teams and external healthcare providers to create scalable processes and improve outcomes.
Jobgether is an AI-powered job matching platform that connects candidates with opportunities. They use technology to streamline hiring, and this role is listed on behalf of a partner company.
Lead day-to-day and long-term clinical operations across markets and care modalities to achieve access, quality, and financial goals.
Build and standardize the clinical operating system, including scheduling, staffing, and workflows for scalable multi-site operations.
Drive cross-functional execution and establish accountability through KPIs, dashboards, and performance reviews.
Tia is building a new model of healthcare for women that integrates primary care, gynecology, mental health, dermatology, and wellness. As a Series D venture-backed company trusted by over 120,000 women, Tia fosters a culture of excellence through continuous improvement, learning, and collaboration.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Act as Medrio's primary operational point of contact for product partners, managing strategic clarity, operational infrastructure, and commercial enablement.
Drive GTM execution by developing partner commercial readiness assets, coordinating customer escalations, and triaging platform updates.
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, and Professional Services to optimize partner relationships and revenue.
Medrio provides a unified platform that makes clinical trials faster, smarter, and more human, helping sponsors, CROs, and research sites bring life-changing therapies to market. The company has a diverse, global team that values accountability, curiosity, and a customer-first mindset, with a healthy dose of joy and quirkiness.
Manage operational execution of Medrio's Early Adopter Program, coordinating scheduling, tracking, and customer follow-up for pilot participants.
Maintain launch readiness frameworks and go/no-go checklists, ensuring cross-functional teams are prepared for each product release.
Coordinate cross-functional alignment across Product, Engineering, Professional Services, Sales, Marketing, and Support throughout release cycles.
Medrio builds technology that makes clinical trials faster, smarter, and more human. They have a diverse, global team that brings accountability, curiosity, and a genuine customer-first mindset to everything they do.
Lead a team of Operational Controls Analysts to execute monitoring strategies across patient support programs.
Ensure consistent application of control frameworks and manage monitoring volume based on operational risk.
Develop analysts through coaching, performance management, and cross-training while enforcing governance boundaries.
Novartis is a healthcare and life sciences company focused on improving the lives of people living with disease through innovative science. The company is a large global organization committed to a community-driven approach, with a culture of learning and collaboration.
Lead and supervise program management activities to align with strategic objectives and customer needs.
Provide leadership, coaching, and mentorship to team members while managing workloads and performance.
Monitor program performance using data-driven insights and implement continuous improvement initiatives.
Our partner is a healthcare organization focused on improving outcomes for healthcare organizations and communities. They foster a collaborative, mission-driven culture with emphasis on innovation and continuous learning.
Drive systems efficiency and workflow design across the Coaching Department.
Oversee the Coach Training Academy and onboarding pipeline.
Develop data tools and dashboards to track performance trends.
InStride Health is a digital health company that delivers specialty anxiety and OCD care for children, teens, and families. They are a mission-driven team expanding access to evidence-based care and improving treatment outcomes.
Serve as the primary bridge between Spring Fertility's marketing strategy and clinic-level execution, turning campaigns and initiatives into actionable plans that drive patient volume.
Oversee clinical volume KPI reporting, campaign activation, and patient education workflows in partnership with clinical teams.
Manage the Community Manager and develop repeatable playbooks for clinic teams to execute marketing campaigns.
Spring Fertility is a passionate, dedicated team of leading physicians and scientists building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, and our team is committed to guiding patients every step of the way.