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US Unlimited PTO 12w maternity 12w paternity

  • Drive systems efficiency and workflow design across the Coaching Department.
  • Oversee the Coach Training Academy and onboarding pipeline.
  • Develop data tools and dashboards to track performance trends.

Operations Workflow Design Training Data Analytics Coaching

20 jobs similar to Senior Manager of Coaching Operations & Academy

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US Unlimited PTO 12w maternity 12w paternity

  • Drive high-priority cross-functional initiatives from strategy through execution, spanning clinical operations, commercial growth, and revenue cycle.
  • Translate executive strategy into structured plans, align senior stakeholders, and anticipate risks before they become blockers.
  • Build analytical models, operational metrics, and business cases to equip leadership with data-driven decision-making.

InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. As a Series C company scaling nationally, they foster a culture of heart, smart work, humility, and community.

US

  • Partner directly with the founder on operational priorities and company initiatives.
  • Create accountability systems, workflows, and processes across the organization.
  • Develop and maintain dashboards, reporting, and performance tracking systems.

Click and Love is a rapidly growing affiliate marketing and content business that blends organic content, paid advertising, and strategic partnerships. They are a scaling company seeking an operational leader to bring structure and accountability.

US

  • Lead and develop a team of 10–12 operations professionals in a fully remote environment.
  • Oversee operational execution, process optimization, and implementation of new programs.
  • Drive talent management, compliance, and cross-functional project coordination.

Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.

US

  • Manage a team of 6+ and serve as primary operations liaison for the clinical team.
  • Develop and implement SOPs, manage quality assurance metrics, and handle escalated patient cases.
  • Analyze data to inform decisions, support headcount planning, and represent Lyra with external organizations.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through an AI-powered platform.

US

  • Oversee and manage a clinical operations team supporting mental health evaluations and case coordination.
  • Develop and improve standard operating procedures, quality assurance metrics, and performance indicators.
  • Analyze operational data to optimize capacity planning, resource allocation, and strategic decision-making.

Jobgether uses an AI-powered matching process to review applications quickly and fairly. They partner with companies to streamline hiring and share top candidates directly.

  • Teach core skills in product operations including operations management, process improvement, project management, problem solving, and data analysis.
  • Provide guidance on applying AI fundamentals and AI automation to streamline modern workflows.
  • Support students with career development including resume review, interview prep, salary negotiation, and networking strategy.

Leland connects people with the experts, programs, and communities they need to land the job, get into the school, or upskill for a world being rewritten by AI. Since 2021, they've raised $19 million from world-class investors and helped tens of thousands of people reach their most ambitious goals, fostering a culture that treats ambition as sacred.

$120,000–$140,000/yr
US Unlimited PTO

  • Lead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels.
  • Oversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards.
  • Create and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on programs, insurance coverage, and care pathways.

Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. They are a remote-first, mission-driven team focused on improving patient lives and transforming GI care.

Global

  • Lead a high-performing team responsible for scheduling, patient communications, and call center operations.
  • Develop scalable workflows and monitor operational KPIs to ensure operational excellence.
  • Partner cross-functionally with clinical, product, and operations teams to improve patient experience and drive continuous improvement.

Heartbeat Health is revolutionizing cardiovascular care delivery with a remote-first, high-autonomy team. They are a small, lean, and mission-driven company focused on improving patient experience through operational excellence.

US 4w PTO 12w maternity 12w paternity

  • Prepare materials for ACO board meetings and coordinate key events for providers and field teams.
  • Assist in designing and implementing financial and KPI reports using business intelligence tools.
  • Monitor compliance activities and support special projects and data requests as needed.

Aledade empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.

US

  • Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
  • Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
  • Support process improvement initiatives, including documentation, training design, and system enhancements.

Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.

US Unlimited PTO 14w maternity 8w paternity

  • Lead and manage the Operations learning delivery function, ensuring consistent, high-quality onboarding and continuous learning for front-line teams.
  • Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development.
  • Partner with Operations leaders to identify knowledge gaps, translate business needs into effective learning solutions, and evaluate training effectiveness.

Kin makes life simpler for homeowners by using data, technology, and human support to offer clear, fair insurance and related products. Founded in 2016, Kin is a remote-first employer with Kinfolk across 35+ states, recognized as a Great Place to Work and on Forbes' Best Startup Employers list.

US

  • Lead execution and optimization of integrated clinical service operations across behavioral health, pharmacy, and nursing service lines.
  • Oversee workforce planning, capacity management, and performance tracking against key clinical and operational metrics.
  • Manage unit economics and translate growth strategies into operational roadmaps for new markets and payer partnerships.

Our partner is a mission-driven, high-growth healthcare organization focused on improving outcomes for complex patient populations through coordinated, value-based care. They operate in a fast-paced, remote-first environment with a strong focus on professional growth and cross-functional collaboration.

US

  • Own your team's core operational metrics like productivity, quality, and SLA targets using data-driven daily monitoring.
  • Develop your team through direct, specific feedback and ramp plans that close performance gaps.
  • Handle escalations by diagnosing root causes, resolving issues, and implementing process improvements.

Generator Health helps patients access their medications through streamlined operations. The company is a growing healthcare startup focused on operational excellence and patient-centric workflows.

US

  • Lead the product strategy and roadmap for enterprise platforms including EMR and operational systems.
  • Drive end-to-end operational efficiency improvements across RCM, scheduling, referrals, and call center operations.
  • Identify and implement AI-driven automation opportunities to reduce cost and improve throughput.

LifeStance Health helps individuals, families, and communities with their mental health needs. As the fastest growing mental health practice group in the country, they cultivate a culture of belonging, empathy, courage, and one team.

United States 4w PTO

  • Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
  • Apply project management principles to manage special projects, scrum tracking, and process documentation.
  • Foster cross-functional collaboration with departments like business development and clinical teams.

Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.

$56,000–$95,000/yr
US

  • Lead operational initiatives to enhance accessibility and efficiency for accommodated testing experiences.
  • Partner with product teams and stakeholders to operationalize new capabilities and workflows.
  • Analyze data and improve processes to ensure reliable delivery of digital assessments.

The company is focused on expanding access and improving educational outcomes through digital assessment experiences. It is a mission-driven organization with a supportive team environment and investment in professional development.

$150,000–$165,000/yr
US

  • Map operational workflows across Sales and broader organization to identify friction and build scalable AI-powered solutions.
  • Partner with Revenue Operations to design and deploy intelligent workflows, automations, and playbooks.
  • Drive adoption by creating documentation, guardrails, and training to ensure systems are embraced and trusted.

1mind builds the next generation of revenue teams with a platform that deploys AI-powered Superhumans to serve buyers across the entire journey. As a rapidly growing startup, the company fosters a high-ownership, collaborative culture where every team member drives impact.

$70,000–$95,000/yr
USA

  • Oversee daily operations of the Patient Care Coordination team through direct management of the PCC Lead, ensuring clear priorities and accountability.
  • Drive regional KPIs for the PCC function and implement corrective action when targets are missed.
  • Continuously evaluate workflows to identify bottlenecks and roll out process improvements in partnership with clinical and product teams.

Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality care nationwide.

$191,250–$273,000/yr
US 4w PTO

  • Own the global marketing operating model that connects strategy to execution across campaigns, launches, media, lifecycle, and critical business initiatives.
  • Lead planning and launch orchestration by partnering with product marketing, integrated marketing, creative, and commercial teams.
  • Drive cross-functional alignment and change leadership to solve vague operating-model problems and drive adoption.

Oura is a health technology company that creates smart rings to track sleep, activity, and readiness. They are a quickly growing company with a global community of millions, fostering a culture of health and well-being.

US

  • Lead the Sales Operations function for Brightwheel's Expansion business, managing a team of 2 to start.
  • Design and implement scalable processes and AI-driven analytical workflows for the full sales motion.
  • Present in executive forums and drive cross-functional strategy with multiple teams.

Brightwheel is a leading platform for early education, supporting educators and families in a $175B market. Backed by top investors, it is a three-time Cloud 100 company with a distributed team across US time zones.