Manage customer service operations end-to-end including escalation pathways, tooling, and metrics.
Partner with engineering to translate operational needs into software tickets and with marketing on campaign operations.
Build dashboards, track KPIs, and create systems and playbooks that let the organization scale.
Enveda is reinventing drug discovery by harnessing nature's intelligence to identify new medicines four times faster than industry standard. They are a Unicorn startup with a $150 million Series D, an award-winning culture recognized by Newsweek and Forbes, and a team driven by creativity, collaboration, and deep respect.
Lead, scale, and coach teams managing clinical intake and family onboarding pipelines.
Drive funnel conversion with aggressive speed-to-lead times and maximize inquiry-to-orientation rates.
Oversee high-volume data collection and champion operational agility through continuous improvement.
AnswersNow is trailblazing the future of autism therapy with a virtual ABA therapy platform designed by clinicians. They operate fully remote and are scaling their team to reshape autism therapy.
Lead marketing operations strategy, systems, and processes to connect marketing activity to pipeline and revenue.
Identify and implement AI-powered workflows and automation to improve campaign execution and reporting.
Build and lead a high-performing Marketing Operations team, establishing best practices for continuous improvement.
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We have an insatiable curiosity and embrace experimentation, and our team values and celebrates diverse backgrounds.
Workflow & Systems: Own the end-to-end creative operations workflow, identify bottlenecks, and build automations to improve efficiency.
Resource Planning & Operations: Build systems for capacity planning and resource allocation, and develop dashboards for pipeline visibility.
Process Improvement: Automate operational work using AI and workflow tools, create SOPs, and drive continuous improvement.
TubeScience is the largest performance marketing agency in Los Angeles, combining world-class creative with real-time data to drive measurable growth. We produce thousands of performance-driven video ads each month for leading DTC brands and Fortune 500 companies.
Own and drive Marketing's Agent Center of Excellence, including AI agent strategy and fleet management.
Manage ICs overseeing MarTech, Marketing Ops, and campaign systems, evolving MOPs with AI.
Lead cross-functional initiatives with full context on marketing strategy, operations, and data.
Airtable is a no-code app platform that empowers people to accelerate critical business processes. With over 500,000 organizations including 80% of the Fortune 100, it fosters a diverse, equal-opportunity culture focused on innovation.
Support end-to-end creative and marketing workflows including intake, tracking, and timeline coordination.
Coordinate cross-functional communication and alignment across multiple teams.
Assist in adopting AI tools and identifying process improvements for scalability.
Grove Collaborative is a sustainability-focused consumer products company creating effective, beautifully designed household and personal care essentials. It is a certified B Corp and plastic-neutral, on a mission to transform the CPG industry for good.
Lead cross-functional projects from ideation to execution, ensuring measurable outcomes and adoption.
Identify systemic operational gaps and coordinate remediation with stakeholders across EOR domains.
Drive visibility and alignment on initiatives, risks, and dependencies across the organization.
Remote provides a global employment platform for recruiting, paying, and managing international teams compliantly. The company is fully remote with a distributed team across six continents, fostering an async culture and emphasizing AI and automation in every role.
Lead operational strategy and go-to-market infrastructure for managed services, partnering across sales, delivery, and finance to build scalable service models and SLAs.
Drive process improvement by redesigning workflows, implementing AI-powered automation, and establishing KPIs that give leadership clear visibility into business health.
Own end-to-end management of critical business systems (PSA, HRIS) and financial models including LTV, CAC, and WIP tracking to support data-driven decisions.
Robots & Pencils is an applied AI engineering firm that designs and deploys AI co-workers for enterprise operations, combining deep UX expertise with senior engineering talent. Founded in 2009, the company operates across Canada, the US, Eastern Europe, and Latin America, with teams averaging 15+ years of experience and a culture that values speed, detail, and real-world impact.
Execute against high-priority tooling and automation initiatives across the operational stack.
Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
Identify gaps or inefficiencies in current tooling and proactively address them.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces. Founded in 2016, the company is a remote-first team of over 1,000 people and profitable since 2022.
Drive accountability and operational excellence across the Strategic Growth Department.
Own and administer the Growth Department CRM for reporting, analytics, and data integrity.
Create performance reports, dashboards, and meeting materials to support executive leadership.
SERHANT. is a real estate brand that innovates through media and content creation, powered by a full-service in-house film studio. They are the most followed real estate brand in the world, delivering proven results for buyers, sellers, and developers.
You run supply chain operations for a curated expert network, keeping data clean and the machine moving.
You publish weekly funnel numbers, run onboarding mechanics, reactivation campaigns, and bridging touchpoints.
You design and execute scoped deliverables end to end, on your own schedule, as long as the cadence holds.
Taste Labs builds the data and infrastructure layer for taste, aiming to make AI feel right, not just correct. They raised $18.5M in seed funding co-led by Amplify and CRV, and most frontier labs are already their customers.
Source, order and track custom artwork and albums with zero errors and zero delays.
Maintain accurate inventory records and eliminate preventable stockouts.
Perform daily CRM cleaning in GoHighLevel and ClickUp, with clean handovers to the UK team.
Body & Soul Studios is a luxury portrait studio in London that creates custom artwork for women. They have guided more than 1,900 women and plan to open studios in dozens of cities to reach hundreds of thousands of women worldwide.
Drive pipeline visibility and forecast accuracy for enterprise sales cycles.
Design and operationalize GTM processes and playbooks for complex deals.
Optimize reporting and analytics using AI tools to enable data-driven decisions.
Ditto is a peer-to-peer data sync platform that enables real-time applications without internet. With over $145 million in funding and trusted by major enterprises, we are a globally distributed, fast-growing startup committed to building a diverse and inclusive team.
Own account implementations, field execution, and operational resets across multiple markets.
Develop playbooks, training, and standards to ensure processes are adopted network-wide.
Coach field teams and use operational data to drive continuous improvement and measurable success.
Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.
Turn priorities into shippable plans and manage how agencies and freelancers plug into the team.
Tighten briefing and approvals, spot bottlenecks before they become drama, and wire the cross-functional dependencies that make activations land on time.
Make it easier for the team to do their best work, and harder for the organisation to create avoidable chaos.
Tem is rebuilding the energy transaction, making it transparent and fair. They are scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide.
Build and manage targeted lead lists and CRM data across B2B initiatives with tools like Clay and HubSpot.
Support product launches by updating landing pages, dashboards, and digital assets using platforms like Framer and Shopify.
Oversee marketing campaigns end-to-end, including proofing, performance tracking, and reporting for email and social channels.
Ensemble Performing Arts owns and supports independently run performing arts schools and arts education businesses across the US and Canada, providing centralized operational support so educators can focus on teaching. As an Inc. 5000 award winner, they value stewardship, growth, and collaboration, building a team that works behind the scenes to empower teachers and students.
Serve as strategic partner to Regional Sales Leadership, driving alignment and enabling consistent performance against regional targets.
Lead design and execution of core Sales Operations processes, ensuring scalability, consistency, and operational efficiency.
Provide data-driven insight into sales performance, equipping leadership with clear reporting and actionable recommendations.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. With over 40,000 companies trusting their platform, representing over $50 billion in annual GMV, they foster an inclusive, remote-first culture with accessible leadership.
Design, build, and maintain AI-powered agents and automated workflows to streamline internal operations across departments like Support, Finance, and HR.
Integrate agents with existing tools via APIs, webhooks, and native connectors, and manage prompt engineering, LLM selection, and model configuration.
Create templates and governance frameworks for monitoring, logging, and quality assurance of all deployed agents.
CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. A proud Microsoft Gold Partner, the company fosters a collaborative, innovative culture backed by world-class support.
Optimize global workforce management for pro phone teams and drive strategic improvements to tools and platforms.
Develop staffing forecasts from finance projections and volume trends, and enhance reporting with data and analytics.
Serve as escalation point for production challenges and lead projects to address recurring bottlenecks.
Angi powers the home services industry, connecting homeowners with skilled pros and pros with winnable work. Founded in 1995, the global company has 9 brands in 8 countries and employees worldwide.
Diagnose bottlenecks by spending time with marketing teams, mapping workflows, and identifying friction points.
Design and build AI-powered workflows, content pipelines, and no-code automations that scale across multiple teams.
Own the operational backbone for AI adoption, including prompt libraries, SOPs, and workflow playbooks for a global team.
Serotonin is a go-to-market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, it has supported over 300 clients since 2020, delivering end-to-end solutions across all major marketing channels.