Drive accountability and operational excellence across the Strategic Growth Department.
Own and administer the Growth Department CRM for reporting, analytics, and data integrity.
Create performance reports, dashboards, and meeting materials to support executive leadership.
SERHANT. is a real estate brand that innovates through media and content creation, powered by a full-service in-house film studio. They are the most followed real estate brand in the world, delivering proven results for buyers, sellers, and developers.
Serve as HubSpot administrator and internal subject matter expert, managing pipeline configuration, automation, permissions, and reporting.
Design scalable workflows that align Sales, Marketing, and Customer Success.
Translate CRM and marketing data into actionable insights for the Chief Growth Officer and leadership team.
Shine Early Learning aims to eliminate the gap between children’s inherent potential and their achievement in school and life. As part of the Strategy & Growth team, you’ll help build the systems and infrastructure that make mission-aligned growth possible.
Own the integrity and effectiveness of the marketing data, CRM (HubSpot), and reporting to ensure trusted numbers and actionable insights.
Design and implement marketing tactics that drive pipeline generation, activate leads, and turn activity into measurable revenue impact.
Act as the connective tissue between Sales and Marketing, improving processes, automations, and cross-functional alignment.
Muttdata is a regional leader in AI and Data solutions for B2B companies, partnering with AWS, Databricks, and Google Cloud. They have been named Databricks AI Enterprise Partner of the Year 2025 and serve clients including Mercado Libre, Rappi, and Kavak, fostering a remote-first culture with flat structure and collaborative environment.
Manage a team of Data Collection Driving Operations field resources and oversee day-to-day operations.
Conduct periodic reviews, facilitate team meetings, and collaborate with other team members to manage workload.
Provide SME advice on regional issues, assist in resource planning, and ensure quality and financial controls.
TSMG provides field projects and data collection driving operations services. They are a company focusing on operations management with a culture that values team collaboration and continuous improvement.
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics including service levels, quality, and customer satisfaction.
Partner with WFM, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Honk is a technology-driven roadside assistance platform connecting enterprise customers with a nationwide network of independent service providers. We are a PE-backed, scaling fast remote-first company aggressively investing in automation and AI.
Lead, manage, and develop a team of operations professionals across CSM Ops, Renewals Ops, and PS Ops.
Partner with Revenue Technology to represent and prioritize CX operational requirements for Customer Success and Professional Services systems.
Drive improvement in PS and CSM bookings and revenue forecasting processes, reducing reliance on manual aggregation.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has over 50 million registered users and according to their data, more than 50% of the Fortune 100 trust GitLab.
Own and maintain the roadmap for Zendesk and related tooling across clinical, records management, member support, and provider support.
Work closely with clinical and service team Leads through workflow mapping and discovery sessions to identify bottlenecks and automation opportunities.
Evaluate and prioritize AI agent opportunities in Zendesk and other platforms, assessing feasibility, ROI, and operational risk.
Vida Health is a virtual, personalized obesity care provider that utilizes evidence-based treatment to help patients manage obesity and related conditions. Vida's team takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
Lead and inspire a team of Patient Support Specialists.
Establish and refine team KPIs related to outreach volume and scheduling conversions.
Partner with clinical, engagement, and product teams.
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. They are developing a new approach to care that is designed around shared and lived experiences and brings care to the community. The company was founded in 2021 and is backed by leading healthcare and social impact investors.
Define and evolve a practical support operations roadmap aligned to company priorities.
Own the structure and ongoing optimization of Salesforce Service Cloud.
Build reporting that provides visibility into support demand, trends and product pain points.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.
Maintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow.
Build and maintain data pipelines that connect external sources into our marketing systems, and establish data governance standards and ensure data quality across all marketing systems.
Build automated workflows that reduce manual work for marketers and stay current on emerging AI/automation capabilities and bring a POV on what we should test next.
Instrumentl is a YC-backed startup on a mission to help the nonprofit sector drive impact by helping over 5,500 nonprofits find, win, and manage grants in one place. We're cash flow positive and doubling year-over-year, with customers who love us.
Optimize our lead generation, routing, and conversion systems
Analyze funnel performance, provide data-driven strategic insights to sales leadership and implement prioritized strategies
Support day-to-day management of tools across the sales tech stack, build workflows and automations and be first to troubleshoot issues
TouchBistro offers an all-in-one Point-of-Sale and restaurant management system. They have powered more than 29,000 restaurants around the world, and foster an inclusive workplace where all individuals have an opportunity to succeed.
Own the systems, processes, and data infrastructure that enable Customer Success and Account Management teams to operate at scale.
Design and implement integration architecture in Planhat to create a single source of truth for customer health, engagement, and commercial data.
Build proactive alerting, playbooks, and nudge workflows that surface risks and opportunities to CSMs and AMs without manual effort.
Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, the company has been redefining search intelligence since 2012 with a strong culture (93% average approval rating, eNPS of 27) and a remote-first approach.
Lead Customer Success Managers and oversee a portfolio of partnerships and scaled segments.
Build a unified 'Account Health' framework for every customer.
Professionalize CS operations to drive global retention through repeatable, data-driven playbooks.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a profitable shop into one platform. The company prides itself on innovation and approximately employs between 51-200 employees.
Lead, coach, and develop a team of Regional Account Executives to achieve net new revenue targets.
Drive a high-performance sales culture through coaching and pipeline reviews.
Optimize sales processes and CRM usage to improve operational efficiency.
StarRez provides student housing software, offering innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. They have 1,400+ clients across 25+ countries and blend the capabilities of a global organization with personalized care.
Lead the marketing operations and technology function, setting the standard for how campaigns are built and optimized across our client base.
Own HubSpot (CRM, marketing, sales, reporting) end-to-end and build agile, repeatable processes for setting up customer journeys.
Hire, coach, and develop the marketing operations team, including managers and freelance resources.
linqd powers growth for some of the biggest names in the building products industry, helping them connect with more customers and expand market share. They are a 100% virtual organization built on relationships, accountability, and performance.
Drive pipeline visibility and forecast accuracy for enterprise sales cycles.
Design and operationalize GTM processes and playbooks for complex deals.
Optimize reporting and analytics using AI tools to enable data-driven decisions.
Ditto is a peer-to-peer data sync platform that enables real-time applications without internet. With over $145 million in funding and trusted by major enterprises, we are a globally distributed, fast-growing startup committed to building a diverse and inclusive team.
Own account implementations, field execution, and operational resets across multiple markets.
Develop playbooks, training, and standards to ensure processes are adopted network-wide.
Coach field teams and use operational data to drive continuous improvement and measurable success.
Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.
Own the CX Business Operations roadmap and drive operational initiatives to support Client Success, Product Support, Consulting, and Professional Services.
Lead the CX team's data strategy and oversee Power BI dashboards across the customer lifecycle.
Serve as the primary business partner to Salesforce, managing configuration needs and coordinating cross-functional launches.
Nextech is a leader in specialty healthcare technology solutions. The company is committed to hiring and retaining talent through competitive pay, a generous bonus structure, great healthcare, and many other benefits.
Own and resolve complex customer scenarios with a strategic mindset.
Lead process improvement efforts and improve customer satisfaction.
Identify operational gaps through data analysis and field feedback.
Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. They are on a mission to personalize medical decisions for patients and physicians on a global scale.