Manager of Care Operations

Key responsibilities:

• Coordinate workforce management for pro phone teams, working with vendor site leadership and internal management.
• Lead a small team supporting forecasting, reporting, and vendor communication.
• Develop monthly staffing forecasts from Finance projections and volume trends.

Qualifications:

• Bachelor's degree or equivalent practical experience.
• 2–4 years in operations, strategy, or related field with measurable results.
• Excellent analytical skills and experience with business intelligence tools like Looker or Tableau.

Compensation:

• Salary range $80,000-$125,000, plus year-end performance bonus and equity package.
• Full medical, dental, and vision package, flexible vacation, and pet discount plans.
• Retirement plan with company match (401K).