Lead and manage daily performance of assigned frontline teams, ensuring adherence to quality, productivity, and service standards.
Analyze key operational metrics and trends to identify risks and improvement opportunities.
Foster employee growth through structured coaching, mentoring, and ongoing performance feedback.
Carenet Health is a healthcare services company that provides patient engagement and care coordination solutions. The company operates with a focus on delivering a seamless member experience through its BPO operations, though specific size and culture details are not provided.
Lead and develop a team of 10–12 operations professionals in a fully remote environment.
Oversee operational execution, process optimization, and implementation of new programs.
Drive talent management, compliance, and cross-functional project coordination.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Provide executive oversight of all clinical programs, including Behavioral Health and EAP services, establishing strategic direction and quality frameworks.
Lead and supervise AVP-level clinical leaders, ensuring accountability and cross-functional alignment across clinical operations.
Develop clinical strategies, policies, and procedures, oversee utilization management, and drive quality improvement initiatives.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare, bringing whole person care to individuals worldwide. The company values compassion, integrity, collaboration, velocity, and advocacy, and seeks to foster a culture of care and support.
Run our clinics daily, including clinician scheduling, appointment triage, and operational workflows across UK, South African, and US clinics.
Be the first responder for members, triaging and responding across Intercom, Slack, email, and the Vira Member Zone inbox.
Assist with clinical governance, compliance workflows, utilisation tracking, US credentialing, payer eligibility, and chart audits.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support across fertility, hormonal health, pregnancy, parenting, perimenopause, menopause, and family health. We operate globally, with a remote-first team united by a shared commitment to improving health outcomes for women and families worldwide.
Prepare materials such as board presentations and meeting minutes for ACO board meetings.
Coordinate key events like ACO retreats and kick-offs for providers and field teams.
Design and implement key reports using business intelligence and CRM tools.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Act as Admissions Director at facilities with vacancies, traveling to support front-end operations.
Identify gaps in admissions processes and deliver training to improve performance and efficiency.
Coach admissions staff and use CRM data to monitor and enhance conversion rates and team engagement.
Acadia Healthcare is a leading provider of treatment for individuals with co-occurring mood, addiction, eating disorders, and trauma. As one of the nation's leaders, the company operates numerous facilities across the US and focuses on admissions and intake functions to help as many people as possible.
Serve as main point of contact for all cross-functional communications during new customer implementations.
Lead technical launch operations, troubleshooting, and systems optimization for seamless client transitions.
Collaborate with teams like Sales, Customer Success, and Marketing to refine launch processes and ensure on-time launches.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered over 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Serve as the primary relationship owner for client accounts, building executive-level relationships and leading governance meetings.
Drive operational excellence by owning SOPs, workflows, and continuous improvement of operational standards.
Ensure operational readiness and partner with leadership on onboarding and new program initiatives.
Vanna Health is transforming care for individuals living with serious mental illness through innovative partnerships and integrated care delivery. It is an equal opportunity employer committed to diversity and inclusion.
Lead clinical quality initiatives and develop policies for measurement-based teletherapy at scale
Recruit, train, and supervise a multi-state clinical team to ensure high standards of care
Collaborate with Operations, Product, and Leadership to shape the future of technology-enabled mental healthcare
Allminds is an innovative mental health company delivering high-quality tele-therapy through a growing network of licensed clinicians. The company reaches more than 6,000 people across California through a network of 400+ clinicians, with a culture focused on quality and technology-enabled care.
Coordinate day-to-day operations across a growing network of Spravato treatment sites, including scheduling, session flow, and patient throughput.
Manage intake logistics, insurance prior authorization tracking, and REMS-required documentation across multiple locations.
Troubleshoot operational issues remotely in real time and support onboarding of new clinicians and partner sites.
Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments. They have built a turnkey healthtech platform to expand access to Psychedelic-Assisted Psychotherapy, and are a fast-growing remote team.
Optimize global workforce management for pro phone teams and drive strategic improvements to tools and platforms.
Develop staffing forecasts from finance projections and volume trends, and enhance reporting with data and analytics.
Serve as escalation point for production challenges and lead projects to address recurring bottlenecks.
Angi powers the home services industry, connecting homeowners with skilled pros and pros with winnable work. Founded in 1995, the global company has 9 brands in 8 countries and employees worldwide.
Lead and develop a clinical quality team, setting standards for provider quality and documentation integrity.
Own provider quality outcomes, termination process, and payor audit readiness across a network of 26,000+ providers.
Serve as clinical subject matter expert for cross-functional teams, ensuring clinical standards are applied in product and operations.
Grow Therapy is a three-sided marketplace that empowers therapists, insurance payors, and patients to improve mental healthcare access. The company has raised over $328 million, serves thousands of therapists and clients, and fosters an entrepreneurial, mission-driven culture.
Lead the Prior Authorization and Financial Assistance team in a remote setting.
Oversee large-scale healthcare operations and drive operational excellence.
Develop and mentor high-performing teams to enhance patient support outcomes.
Shields Health Solutions provides specialty pharmacy management services to health systems, focusing on prior authorization and financial assistance. They are a rapidly growing organization committed to operational excellence and patient-centered care.
Lead the strategy and performance of a high-impact client support organization serving the healthcare technology sector, focusing on operational excellence and customer advocacy.
Oversee day-to-day support operations, optimize KPIs including customer satisfaction, response times, and backlog management, and drive organizational transformation through AI adoption and automation.
Mentor managers, develop future leaders, and collaborate with Product, Engineering, and Customer Success to improve product quality and deliver seamless customer experiences.
Our partner is a healthcare technology company serving the sector with innovative SaaS solutions. They operate in a remote-first environment and foster a collaborative, innovation-focused culture supporting professional growth.
Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
Support process improvement initiatives, including documentation, training design, and system enhancements.
Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.
Support operational delivery of clinical trial services including rater training, clinician network management, data management, and scale management.
Process clinician forms, document data, schedule training video conferences, and manage hardware shipment logistics.
Serve as point of contact for clinician/rater support and interact with site coordinators and CRAs for monitoring activities.
Cogstate advances brain health assessment with digital cognitive tools trusted by researchers and clinicians globally. With a global team of experts spanning psychology, data science, and operations, they have supported over 2,000 clinical trials in more than 150 countries, fostering a patient-first and collaborative culture.
Lead, scale, and coach teams managing clinical intake and family onboarding pipelines.
Drive funnel conversion with aggressive speed-to-lead times and maximize inquiry-to-orientation rates.
Oversee high-volume data collection and champion operational agility through continuous improvement.
AnswersNow is trailblazing the future of autism therapy with a virtual ABA therapy platform designed by clinicians. They operate fully remote and are scaling their team to reshape autism therapy.
Execute a seamless new hire experience for clinical staff, including orientation and onboarding coordination.
Manage Workday business processes and HR support channels with precision and service-first mindset.
Ensure compliance with training, documentation, and offboarding procedures for a distributed workforce.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published over 35 peer-reviewed studies, with a transformative care model that helps people recover twice as fast.
Lead and mentor a team of Customer Success Associates to deliver exceptional client support and drive retention.
Develop and execute strategic account plans for health system partners and executive stakeholders.
Collaborate cross-functionally with Product, Clinical, and Data Science teams to advocate for customer needs.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through its AI-powered platform.