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Acadia Healthcare
Benefits Overview
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Open Positions
Responsible for primary oversight of the schedule in coordination with nursing leadership. Works with the nursing team to provide coverage proactively by scheduling weeks in advance. Educates facility nursing leaders on SmartForce system and runs reports to track attendance.
Microsoft Office
Scheduling
Healthcare
Manage patient billing episodes, prior authorizations, and claim submissions. Review and resolve claims issues, appeals, and eligibility with payors. Ensure timely follow-up on outstanding accounts and document activities.
Healthcare Billing
Accounts Receivable
Microsoft Excel
Microsoft Word
Manage referral management portals and process incoming referrals. Perform insurance benefit verifications and coordinate admissions. Respond to inquiries about facilities within policy timeframes.
Salesforce
MS Office
Insurance Verification
Respond to clinical professionals and clients seeking treatment for addiction and mental health issues. Gather and analyze client information to make appropriate referrals to behavioral health facilities. Triage calls and ensure callers are connected to the right resource quickly.
Customer Service
Communication
Salesforce
Data Entry
Multitasking
Manage referral management portals and monitor all faxed and webform referrals. Perform insurance benefit verifications and coordinate admissions with facility departments. Document calls in Salesforce and ensure compliance with confidentiality policies.
Salesforce
CRM
MS Office