Lead day-to-day execution of clinical quality programs and manage Quality Improvement Specialists.
Oversee care gap closure, HEDIS, Medicare Stars, CKCC performance, and NCQA accreditation compliance.
Partner cross-functionally with Clinical Ops, Analytics, and Market Ops to drive quality initiatives.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. We are a growing company committed to improving patient outcomes and quality of life, fostering a culture of innovation and compassion.
Drive provider quality initiatives through data-driven decision making and high-impact operational programs.
Lead scalable quality initiatives by identifying gaps, sizing opportunities, and executing quarterly programs.
Partner cross-functionally to align priorities and measure outcomes with strong analytical horsepower.
Rula is a remote-first mental health company dedicated to providing evidence-based and compassionate care, aiming to destigmatize mental health and treat the whole person. It hires in most U.S. states and fosters an inclusive culture for its team.
Manage a remote team of Assessment Leads and oversee statewide testing operations.
Ensure compliance with state, district, and OpenEd assessment requirements across all programs.
Collaborate cross-functionally with internal teams and K–12 administrators to align timelines and staffing.
OpenEd's mission is to open the world to every learner by providing customized, world-class education and resources. They have served over 100,000 students and have an employee net promoter score in the top 0.1% of technology companies, fostering a culture defined by values like customer obsession, transparency, and action.
Lead and develop a team of 10–12 operations professionals in a fully remote environment.
Oversee operational execution, process optimization, and implementation of new programs.
Drive talent management, compliance, and cross-functional project coordination.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Manage a team of Data Collection Driving Operations field resources and oversee day-to-day operations.
Conduct periodic reviews, facilitate team meetings, and collaborate with other team members to manage workload.
Provide SME advice on regional issues, assist in resource planning, and ensure quality and financial controls.
TSMG provides field projects and data collection driving operations services. They are a company focusing on operations management with a culture that values team collaboration and continuous improvement.
Lead and manage daily performance of assigned frontline teams, ensuring adherence to quality, productivity, and service standards.
Analyze key operational metrics and trends to identify risks and improvement opportunities.
Foster employee growth through structured coaching, mentoring, and ongoing performance feedback.
Carenet Health is a healthcare services company that provides patient engagement and care coordination solutions. The company operates with a focus on delivering a seamless member experience through its BPO operations, though specific size and culture details are not provided.
Manage and support a team of RN quality reviewers, providing day-to-day people management, performance feedback, and coaching.
Identify and report on clinical quality trends by analyzing chart audit findings and quality data to inform improvement priorities.
Collect, organize, and maintain quality audit data, ensuring accurate records and dashboards for real-time visibility into team performance.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to deliver better outcomes and lower costs for cancer patients. As a tech-native organization with a focus on human connection, they employ a team of dedicated professionals committed to reimagining cancer care.
Own the design, architecture, and maintenance of support dashboards spanning voice, chat, AI, and agent performance.
Lead and develop the workforce management function, including forecasting, scheduling, and capacity planning.
Own the QA program end-to-end, including scorecard design, calibration, and sampling methodology.
Tekmetric is an all-in-one cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution with a culture of transparency, integrity, innovation, and a service-first mindset.
Serve as the frontline operational leader of the Support team, spending about half the day in the queue and the other half coaching and driving improvements.
Develop team members through biweekly 1:1s, training, and mentoring, while owning escalations and maintaining quality standards.
Manage weekly metrics, knowledge base updates, and the Facebook support channel to turn trends into proactive improvements.
OpenEd opens the world to every learner, providing customized, world-class education and resources to over 100,000 students. They have a strong culture with an eNPS of 76, placing them in the top .1% of technology companies.
Oversee the development and continuous improvement of Quality Assurance and Training programs within Channel Services.
Foster a positive, professional, and engaging work environment that encourages collaboration and excellence.
Serve as a subject matter expert in credit union policies and member interaction channels to align quality standards with strategic goals.
Peak Credit Union is a financial institution focused on member service and community engagement. They deliver a respectful, professional culture and emphasize employee engagement and development.
Lead teams of 30-300+ members, own direct reports' development, and ensure delivery quality across programs.
Manage end-to-end program delivery across formats, including large-scale Zoom and on-site partnerships, using data and systems.
Author playbooks and workflows to enable consistent learner success and troubleshoot real-time execution gaps.
CodePath is the largest educator of college computer science students, training over 50,000 students from 1,000+ universities. It is scaling rapidly with a $150M initiative with Anthropic, building an ambitious AI workforce program.
Lead and manage a team to ensure performance integrity, quality governance, and continuous process improvement.
Drive root cause analysis and corrective actions for major incidents and escalations.
Manage client and vendor relationships, ensuring SLA compliance and operational continuity.
HealthEdge is a healthcare technology company that provides software solutions for health insurance and benefits administration. It is an equal opportunity employer committed to workforce diversity.
Lead day-to-day operations of the Philippines-based Order Management team, ensuring SLA achievement and high-quality order processing.
Drive team performance through KPIs, quality measures, and continuous improvement initiatives.
Foster a culture of accountability, collaboration, and professional development while managing operational risks.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. With over 16,000 academic institutions and corporations in more than 185 countries, they offer a remote-first culture and a diverse community united by a shared desire to make a difference.
Lead the Prior Authorization and Financial Assistance team in a remote setting.
Oversee large-scale healthcare operations and drive operational excellence.
Develop and mentor high-performing teams to enhance patient support outcomes.
Shields Health Solutions provides specialty pharmacy management services to health systems, focusing on prior authorization and financial assistance. They are a rapidly growing organization committed to operational excellence and patient-centered care.
Serves as primary contact for national and state cardiac/vascular registry data management.
Reviews medical records to identify patient care and quality issues, analyzing trends to improve outcomes.
Develops quality improvement initiatives and presents findings to departmental committees.
The University of Rochester is a leading research university in western New York. It employs thousands in higher education and health care, fostering a culture of inclusion and excellence.
Lead and manage a team in supply chain analytics, ensuring alignment with organizational vision and driving high performance.
Interpret data trends and drive positive business outcomes through actionable insights in healthcare supply chain.
Influence data-driven decision-making across departments by acting as a liaison and training stakeholders.
OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training future healthcare professionals. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Partner directly with the founder on operational priorities and company initiatives.
Create accountability systems, workflows, and processes across the organization.
Develop and maintain dashboards, reporting, and performance tracking systems.
Click and Love is a rapidly growing affiliate marketing and content business that blends organic content, paid advertising, and strategic partnerships. They are a scaling company seeking an operational leader to bring structure and accountability.
Optimize global workforce management for pro phone teams and drive strategic improvements to tools and platforms.
Develop staffing forecasts from finance projections and volume trends, and enhance reporting with data and analytics.
Serve as escalation point for production challenges and lead projects to address recurring bottlenecks.
Angi powers the home services industry, connecting homeowners with skilled pros and pros with winnable work. Founded in 1995, the global company has 9 brands in 8 countries and employees worldwide.
Own all aspects of human-guided support and delivery for the full student journey across multiple new initiatives, from strategic framing through execution.
Build and sustain a high-performing team, investing in individual development and creating clear accountability structures amid rapid change.
Recruit, negotiate, and manage external partner relationships, nurturing mutual value and aligning internal stakeholders around shared goals.
Springboard is an education and workforce development company bridging critical skills gaps through mentor-led programs in AI, allied health, data analytics, and software engineering. It partners with employers and healthcare systems to build durable talent pipelines, growing to meet workforce demands.