Lead and manage a team of Patient Support Associates, providing coaching and performance development.
Ensure medication access through refills, prior authorizations, and financial assistance.
Oversee pharmacy workflows, conduct system audits, and collaborate with hospital stakeholders.
Shields Health Solutions specializes in specialty pharmacy services and patient support for hospitals and clinics. The company fosters a culture of patient-focused care and team collaboration, with a remote and onsite workforce.
Drive strategy through operational excellence by architecting the operational spine for the Patient Group, partnering with cross-functional leads.
Navigate tradeoffs and accelerate growth by building frameworks for critical decisions and high-stakes tradeoff discussions.
Partner deeply with Product and Engineering to define priorities, shape roadmaps, and drive execution against the highest-impact opportunities.
Headway builds a new mental healthcare system by automating insurance-related admin work for providers, making therapy more accessible. With over 75,000 providers and $325M+ in Series D funding, they are a mission-driven, fast-growing company focused on scaling care.
Lead Medicaid operations and serve as the subject matter expert shaping service delivery and regulatory compliance.
Own client relationships, drive operational excellence, and implement process improvements across the team.
Develop and coach a high-performing remote team, fostering accountability, collaboration, and continuous growth.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. With over 150 customers in more than 120 countries and 25+ years of experience, the company fosters a culture of innovation and customer success.
Lead and develop a team of 10–12 operations professionals in a fully remote environment.
Oversee operational execution, process optimization, and implementation of new programs.
Drive talent management, compliance, and cross-functional project coordination.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.
Own operational performance, optimizing clinical and administrative workflows to ensure high-quality patient care.
Leverage technology and AI to enhance operations, patient experience, and drive growth across markets and payer networks.
Collaborate closely with executive leadership to align operations with clinical objectives and company strategy.
Synapticure is a mission-driven digital health and life sciences company transforming care for those with neurodegenerative diseases. The company is remote-first, founded by patients and caregivers, and operates a dual-engine clinical and research platform.
Lead and develop a high-performing Customer Support team, ensuring operational excellence across all service channels.
Monitor KPIs such as SLA, CSAT, and resolution rates, using data to drive team performance and process improvements.
Act as a hands-on leader during complex cases, supporting the team and collaborating with cross-functional teams.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company operates in a dynamic, collaborative environment focused on growth and innovation, with an emphasis on diversity and inclusion.
Provide medical leadership and clinical oversight for physician onboarding, ordering workflows, and clinical experience initiatives.
Serve as a senior physician resource, bridging clinical practice and operational execution to reduce friction in the ordering process.
Partner with cross-functional teams to improve end-to-end clinical and operational processes and drive test utilization and retention.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Own the vision and strategy for product support, defining best-in-class service levels and building a phased roadmap balancing long-term transformation with near-term quality.
Lead, develop, and retain a high-performing support team, including internal staff and outsourced partners, fostering a resilient, customer-first culture.
Architect the path to AI-augmented support, assessing workflows and tooling to design a scalable foundation and lead implementation and refinement.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, the company provides integrated solutions that capture everything happening within a community, backed by nurse specialists and powerful analytics to drive efficiency, profitability, and better care outcomes.
Lead the operational, clinical, and financial success of all infusion centers within the Central US region.
Set standards, drive process excellence, and foster strategic partnerships to deliver exceptional patient outcomes.
Manage staffing, address patient and provider concerns, and support regional growth through M&A and strategic relationships.
Local Infusion is the fastest growing infusion provider in the United States, transforming the specialty infusion industry with AI-driven technology and patient-centered care. The company fosters a respectful, upbeat culture and supports professional growth for its team.
Serve as the primary relationship owner for client accounts, building executive-level relationships and leading governance meetings.
Drive operational excellence by owning SOPs, workflows, and continuous improvement of operational standards.
Ensure operational readiness and partner with leadership on onboarding and new program initiatives.
Vanna Health is transforming care for individuals living with serious mental illness through innovative partnerships and integrated care delivery. It is an equal opportunity employer committed to diversity and inclusion.
Lead Billing Support through change management and operating rigor.
Turn billing data into performance stories for leadership.
Diagnose root causes and build scalable workflows in a fast-paced startup.
Rula is a mental healthcare company dedicated to treating the whole person and ending the stigma around mental health. They are a remote-first organization with a diverse team focused on making mental healthcare work for everyone.
Lead and evolve the electronic patient-reported outcomes (ePRO) program to deliver measurable outcomes for members.
Serve as a clinical resource for the frontline care team, providing education, guidance, and collaboration on complex cases.
Drive strategic initiatives including clinical protocol development, clinical trials access, and external partner engagement.
Thyme Care is a technology-driven cancer care navigation company enabling value-based care, with a mission to transform the cancer experience for patients and caregivers. They are building a diverse team in a fast-paced, collaborative startup environment.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Be responsible for the happiness of our care partners
Manage executive steering committees and serve as the face of Headway
Build and grow relationships with care partners' teams and leadership
Headway's mission is to fix access to mental healthcare by building a new system everyone can access, starting by automating insurance admin work for providers. They are a Series D company with $325M+ in funding, serving over 75,000 providers and 1 million patients, and are looking for exceptional people to join their team.
Lead day-to-day execution of clinical quality programs and manage Quality Improvement Specialists.
Oversee care gap closure, HEDIS, Medicare Stars, CKCC performance, and NCQA accreditation compliance.
Partner cross-functionally with Clinical Ops, Analytics, and Market Ops to drive quality initiatives.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. We are a growing company committed to improving patient outcomes and quality of life, fostering a culture of innovation and compassion.
Lead, coach, and develop a team of ~8 customer support reps using Jane's 4C coaching model.
Handle customer escalations with empathy and partner cross-functionally to improve workflows.
Use support metrics and quality reviews to guide coaching and address performance challenges.
Jane is a founder-led, high-growth SaaS company building products and tools for healthcare clinics. With over 800 employees working remotely across Canada, the US, and the UK, the company fosters a culture of adaptability, resilience, and humility.
Direct and oversee operations of the Enhanced Care Management program, including CalAIM performance and staff supervision.
Refine program policies, manage P&L, and develop KPIs to align performance with business objectives.
Collaborate cross-functionally with other departments and represent the organization externally.
Vynca provides comprehensive care for more quality days at home for individuals with complex needs. It is a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity, fostering a transformative movement.
Provide day-to-day guidance, training, and support to credentialing associates.
Design, document, and implement scalable credentialing workflows and standard operating procedures.
Maintain accurate provider information, track application statuses, and analyze data to improve efficiency.
BetterHelp aims to remove traditional barriers to therapy and make mental health care more accessible. Founded in 2013, it is the world’s largest online therapy service, with a network of over 30,000 licensed therapists and a team of clinicians, engineers, marketers, and business leaders committed to expanding access.
Lead business development activities including capture teams, proposals, and partnering discussions for federal health agencies.
Serve in project leadership roles for large, complex implementation, monitoring, technical assistance, or evaluation initiatives.
Supervise multidisciplinary teams, foster collaboration, and represent AIR in federal stakeholder meetings and conferences.
AIR is a nonpartisan, not-for-profit organization conducting behavioral and social science research and delivering technical assistance. Founded in 1946 and headquartered in Arlington, Virginia, the organization has hundreds of staff and promotes a collaborative culture that values diverse perspectives.
Partner with Product, Engineering, Marketing and Clinical teams to execute and improve Pharmacy Care and Weight Health solution initiatives.
Identify and champion operational issues, driving root cause analysis and scalable process improvements across both solution lines.
Program manage teams to initiate, plan, execute, and monitor initiatives that drive operational excellence and improve the member experience.
Transcarent is the One Place for Health and Care, bringing medical, pharmacy, and point solutions together with the WayFinding experience, the first generative AI-powered health and care platform. With over 1,700 employers and health plans, they serve 21 million Members and are committed to transforming how people access and experience care.