Associate Principal, Partner Success (Care Partnerships)

Headway

Remote regions

US

Benefits

Unlimited PTO 16w maternity 16w paternity

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About the Role:

  • Headway is scaling care partnerships across the US and hiring an Associate Principal, Partner Success to support partners and deepen relationships.
  • This role owns high-impact objectives in a rapidly scaling, mission-driven company.

You will:

  • Be responsible for the happiness of our care partners.
  • Manage executive steering committees and serve as the face of Headway.
  • Build and grow relationships with care partners' teams and leadership.

You will love this role if:

  • You have 7+ years in healthcare, preferably in Customer Success or strategic customer-facing roles.
  • You are a relationship builder and thrive in ambiguity.
  • You are operationally excellent and motivated by the mission to improve mental healthcare access.

Compensation and Benefits:

  • The expected base pay range is $120K - $190K, plus equity and other incentives.
  • Benefits include equity, medical, dental, vision, 401K, flexible PTO, 16-week parental leave, and more.

Headway

Headway's mission is to fix access to mental healthcare by building a new system everyone can access, starting by automating insurance admin work for providers. They are a Series D company with $325M+ in funding, serving over 75,000 providers and 1 million patients, and are looking for exceptional people to join their team.

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