Director, Business Operations for the Patient Group

Headway

Remote regions

US

Benefits

Unlimited PTO 16w maternity

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Key Responsibilities:

  • Drive Strategy through Operational Excellence: Architect the "operational spine" for the Patient Group, partnering with Product, Engineering, Data, Design, and GTM leads to shape strategy and execution.
  • Navigate Tradeoffs & Accelerate Growth: Build frameworks for critical decisions, from sizing opportunities to facilitating tradeoff discussions.
  • Partner Deeply with Product & Engineering: Work shoulder-to-shoulder to define priorities, shape roadmaps, and drive high-impact execution.

What We’re Looking For:

  • 10+ years in Business Operations or Strategy & Operations in growth-focused roles.
  • 5+ years managing high-performing teams with deep product and data intuition.
  • Ability to synthesize messy inputs into clear narratives for high-level decisions.

Compensation and Benefits:

  • Base pay range $169,600-$265,000 plus equity eligibility.
  • Benefits include Medical, Dental, Vision, 401K, Work-from-Home Stipend, Therapy Reimbursement, 16-week parental leave, flexible PTO, and professional development.
  • 13 paid holidays plus a Holiday Break between Dec 25-31.

Headway

Headway builds a new mental healthcare system by automating insurance-related admin work for providers, making therapy more accessible. With over 75,000 providers and $325M+ in Series D funding, they are a mission-driven, fast-growing company focused on scaling care.

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