The Director will manage strategic payer portfolios, build relationships with payer partners, and contribute to health plan contracting for value-based contracts. Develop and lead a team for strong execution and effective storytelling with data. Influence collaboration with internal and external stakeholders.
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- Design and deliver training programs for revenue teams.
- Drive cross-functional initiatives from concept to completion.
- Partner with RevOps on metrics/dashboards and team productivity.
- Identify and assess opportunities for non-core, value-added services that complement CAPTRUST’s core offerings.
- Develop and implement programs that enhance client experience and support holistic wellness.
- Collaborate with internal stakeholders and external partners to scale strategic initiatives.
Lead comprehensive site selection processes for data center expansion opportunities across US and Canadian markets. Execute thorough due diligence processes including environmental assessments, title reviews, zoning analysis, and utility capacity studies. Develop financial models and investment analysis for potential opportunities.
- Collaborate with leaders to define metrics and targets for TTP, churn, and NPS.
- Lead cross-functional initiatives to improve activation, retention, and sentiment.
- Develop a deep understanding of customer journeys and conduct root-cause analysis on churn and NPS drivers.
Lead the expansion of Veeva’s Laboratory Information Management System (LIMS) across North America. Build and nurture executive-level relationships across Quality, QC, R&D, and IT. Develop go-to-market strategy, messaging, and enablement for customer adoption and long-term success.
This role requires an entrepreneurial mindset, strong analytical expertise, and a passion for delivering innovative solutions. The ideal candidate will combine deep risk management knowledge with advanced data modeling skills to optimize automated decisioning, monitor risk, and drive business growth within the company’s risk appetite. The position is bonus eligible based on association and personal performance.
- Define and execute pricing, packaging, and growth strategies.
- Lead the development of innovative pricing models and product growth initiatives.
- Foster strategic alignment and collaboration across product, marketing, finance, and sales teams.
- Partner with the CPTO and Product & Engineering leadership to drive quarterly strategic planning.
- Own the operational rhythm of the R&D organization - planning cycles, leadership reviews, KPIs, retrospectives, and communication cadences.
- Act as a bridge between R&D and GTM teams to ensure initiatives move cohesively from concept to customer value.
- Advise on regulatory positioning and articulate how the product supports commission goals.
- Guide regulatory engagement and refine how Comity communicates its value to commissions.
- Translate regulatory signals and help interpret emerging commission priorities and market developments.