You will engage with our largest customer’s C-Suite Executives leveraging your extensive industry and operational transformational experience to elegantly articulate how breakthrough business outcomes are achieved on the NOW platform. You will also advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy including enabling the global field community.
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This is an extraordinary opportunity for a collaborative, systems thinker and execution-oriented leader to shape and drive the strategic and transformational agenda within ServiceNow’s Customer Success organization. In this hybrid strategy and transformation role, you will work closely with the Senior Director of Customer Success Strategy & Transformation to define the vision, align initiatives with enterprise goals, and lead high-priority efforts.