VP, Clinical Operations

Key Responsibilities:

• Provide direct leadership and supervision to AVP-level clinical leaders, ensuring accountability and cross-functional alignment across Behavioral Health and EAP programs.
• Develop and maintain enterprise-wide clinical strategies, policies, and procedures that support high-quality, compliant care delivery.
• Oversee grievance and complaint management processes, ensuring timely investigation and resolution of quality concerns.

Qualifications:

• Minimum 7 years of progressive clinical leadership experience and 10+ years of healthcare operations experience.
• Significant experience overseeing behavioral health and/or EAP programs, including utilization management and case management.
• Demonstrated track record of driving quality improvement, patient safety initiatives, and operational excellence.

Work Environment:

• Work is performed in a home remote office near office equipment; verbal and written communication, telephone usage, filing, sitting, typing, reading, and carrying are required.
• Must be willing to travel to the San Francisco Bay Area approximately 15% of the time.
• Uprise Health is an equal opportunity employer committed to diversity and inclusion.