Oversee daily operations of the Patient Care Coordination team through direct management of the PCC Lead, ensuring clear priorities and accountability.
Drive regional KPIs for the PCC function and implement corrective action when targets are missed.
Continuously evaluate workflows to identify bottlenecks and roll out process improvements in partnership with clinical and product teams.
Lead day-to-day execution of clinical quality programs and manage Quality Improvement Specialists.
Oversee care gap closure, HEDIS, Medicare Stars, CKCC performance, and NCQA accreditation compliance.
Partner cross-functionally with Clinical Ops, Analytics, and Market Ops to drive quality initiatives.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. We are a growing company committed to improving patient outcomes and quality of life, fostering a culture of innovation and compassion.
Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
Apply project management principles to manage special projects, scrum tracking, and process documentation.
Foster cross-functional collaboration with departments like business development and clinical teams.
Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Lead the Prior Authorization and Financial Assistance team in a remote setting.
Oversee large-scale healthcare operations and drive operational excellence.
Develop and mentor high-performing teams to enhance patient support outcomes.
Shields Health Solutions provides specialty pharmacy management services to health systems, focusing on prior authorization and financial assistance. They are a rapidly growing organization committed to operational excellence and patient-centered care.
Lead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels.
Oversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards.
Create and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on programs, insurance coverage, and care pathways.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. They are a remote-first, mission-driven team focused on improving patient lives and transforming GI care.
Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
Support process improvement initiatives, including documentation, training design, and system enhancements.
Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.
Lead the operational, clinical, and financial success of all infusion centers within the Central US region.
Set standards, drive process excellence, and foster strategic partnerships to deliver exceptional patient outcomes.
Manage staffing, address patient and provider concerns, and support regional growth through M&A and strategic relationships.
Local Infusion is the fastest growing infusion provider in the United States, transforming the specialty infusion industry with AI-driven technology and patient-centered care. The company fosters a respectful, upbeat culture and supports professional growth for its team.
Lead and manage clinician teams, drive clinical excellence, and contribute to continued growth and success.
Oversee 3-5 Clinical Leads and their teams totaling up to 30-40 clinicians.
Provide critical management infrastructure to support high quality care delivery and clinician well-being.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, the company is a venture-backed innovative startup with an experienced clinical and leadership team.
Manage all operations for a few processes or clients to meet SLAs and drive operational efficiency.
Work closely with the team and managers to achieve quantitative and qualitative SLAs and KPIs.
Ensure measures are in place to improve quality, turnaround time, and overall process efficiency.
UST HealthProof reshapes the future of health insurance by reducing administrative costs and building better healthcare experiences through a modern, cloud-based core administration ecosystem. It is a fast-paced, growing company run by leaders with strong health plan and technology backgrounds, fostering a supportive environment where individual growth is nurtured.
Lead operational excellence by overseeing day-to-day functions to ensure efficiency, consistency, and alignment with business goals across teams.
Drive performance and accountability by setting clear goals, monitoring KPIs, and holding teams responsible for service levels and quality standards.
Collaborate cross-functionally with leaders in Quality, Training, Workforce, Product, and Data to identify gaps and implement scalable solutions.
Papa provides social support by pairing older adults and families with trained companions to reduce loneliness and improve health. Founded in 2017 and headquartered in Miami, the company is backed by major investors and fosters a people-first culture focused on community and belonging.
Lead and develop a team of 10–12 operations professionals in a fully remote environment.
Oversee operational execution, process optimization, and implementation of new programs.
Drive talent management, compliance, and cross-functional project coordination.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, fair recruitment processes and support a diverse range of job opportunities.
Manage a team of 6+ and serve as primary operations liaison for the clinical team.
Develop and implement SOPs, manage quality assurance metrics, and handle escalated patient cases.
Analyze data to inform decisions, support headcount planning, and represent Lyra with external organizations.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through an AI-powered platform.
Oversee overall performance of Evergreen-aligned patients across all markets and payers.
Lead the buildout and growth of the Evergreen Provider Group as a scalable virtual care delivery model.
Manage, coach, and develop teams to foster a high-performance culture with clear expectations and growth opportunities.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing company committed to improving patient outcomes and quality of life, with a culture focused on innovation and collaboration.
Own regional performance end-to-end, driving referral growth and patient goals while maintaining individual territory targets.
Lead, coach, and develop a team of Territory Managers to achieve activity standards and core KPIs.
Execute regional strategy through account segmentation, market expansion, and funnel optimization to improve conversion rates.
Dreem Health is America’s leading digital sleep clinic, powered by Sunrise’s technology, making sleep care simple with home-based testing and telehealth. They are an international team across the US, Belgium, and Europe, focused on fixing the broken sleep care journey.
Drive high-priority cross-functional initiatives from strategy through execution, spanning clinical operations, commercial growth, and revenue cycle.
Translate executive strategy into structured plans, align senior stakeholders, and anticipate risks before they become blockers.
Build analytical models, operational metrics, and business cases to equip leadership with data-driven decision-making.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. As a Series C company scaling nationally, they foster a culture of heart, smart work, humility, and community.
Lead and manage daily performance of assigned frontline teams, ensuring adherence to quality, productivity, and service standards.
Analyze key operational metrics and trends to identify risks and improvement opportunities.
Foster employee growth through structured coaching, mentoring, and ongoing performance feedback.
Carenet Health is a healthcare services company that provides patient engagement and care coordination solutions. The company operates with a focus on delivering a seamless member experience through its BPO operations, though specific size and culture details are not provided.
Provide day-to-day guidance, training, and support to credentialing associates.
Design, document, and implement scalable credentialing workflows and standard operating procedures.
Maintain accurate provider information, track application statuses, and analyze data to improve efficiency.
BetterHelp aims to remove traditional barriers to therapy and make mental health care more accessible. Founded in 2013, it is the world’s largest online therapy service, with a network of over 30,000 licensed therapists and a team of clinicians, engineers, marketers, and business leaders committed to expanding access.
Lead and develop a team of Provider Recruiting Associates to scale the provider network and improve patient access.
Own rep skill development, review calls and meetings, deliver feedback, and manage performance scorecards.
Drive hiring, onboarding, and ramp of new team members while fostering a high-accountability culture.
Nourish is the largest dietitian-led metabolic health clinic, an AI-native digital health system that matches patients with dietitians and provides insurance-covered care. Founded four years ago, it has completed millions of appointments, tripled year-over-year, and raised $215M in total funding, partnering with health plans covering over 200M Americans.
Own operational performance, optimizing clinical and administrative workflows to ensure high-quality patient care.
Leverage technology and AI to enhance operations, patient experience, and drive growth across markets and payer networks.
Collaborate closely with executive leadership to align operations with clinical objectives and company strategy.
Synapticure is a mission-driven digital health and life sciences company transforming care for those with neurodegenerative diseases. The company is remote-first, founded by patients and caregivers, and operates a dual-engine clinical and research platform.
Oversee daily operations for medication refill administration and inbound pharmacy patient inquiries.
Manage productivity and quality of 50+ team members, including supervisors and regional leads.
Partner with leadership to develop staffing plans, launch new services, and drive continuous improvement.
Shields Health Solutions is a fast-growing company focused on patient medication refill administration and pharmacy patient inquiries. While exact employee count is not given, it supports a large team of 50+ employees and emphasizes high quality, performance accountability, and employee development.
Provides visionary leadership and strategic direction for care coordination and service delivery teams.
Drives transformational initiatives to scale operations, enhance quality, and improve patient outcomes.
Uses data analytics and key performance indicators to monitor program effectiveness and guide evidence-based decision-making.
WellSky is a technology company that provides software, analytics, and services for intelligent, coordinated care across health and community care. The company fosters a culture of independent thinking, collaboration, and innovation, with a focus on improving outcomes and lowering costs.