UST HealthProof is a company focused on reshaping the future of health insurance by reducing administrative costs and building better healthcare experiences. It is run by leaders with strong health plan and technology backgrounds, fostering a start-up mindset and supportive environment where individual growth is nurtured.
Plan, develop, and direct all aspects of onshore and offshore BPaaS activities to ensure operational efficiency and customer success.
Establish operational objectives, policies, and procedures in compliance with contracts and regulations, and develop strategies to achieve key performance measures.
Provide executive-level briefings to senior leadership and build collaborative relationships with client leadership to drive continuous improvement.