Lead and mentor a team of managers and staff, providing guidance, support, and professional development opportunities. This involves setting clear expectations, holding team members accountable, and fostering a collaborative and inclusive work environment. Own the homeowner-controlled performance levers, such as calendar availability, minimum rates, and minimum stays, to maximize owner success. Develop and implement strategies to build and maintain client relationships, drive revenue growth, and ensure client satisfaction.
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USD/year
The Team Supervisor is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups. Must be located in New Mexico