Source Job

US Unlimited PTO 14w maternity 8w paternity

  • Lead and manage the Operations learning delivery function, ensuring consistent, high-quality onboarding and continuous learning for front-line teams.
  • Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development.
  • Partner with Operations leaders to identify knowledge gaps, translate business needs into effective learning solutions, and evaluate training effectiveness.

Training Delivery Facilitation Coaching Program Management Cross-functional Collaboration

12 jobs similar to Operations Training Manager

Jobs ranked by similarity.

$65,000–$68,000/yr
US

  • Design, deliver, and continuously improve training programs.
  • Equip staff with the knowledge, tools, and confidence needed to perform.
  • Support new-hire onboarding, skill development, and regulatory compliance training.

Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.

US

  • Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
  • Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
  • Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.

Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.

US

  • Oversee the development and continuous improvement of Quality Assurance and Training programs within Channel Services.
  • Foster a positive, professional, and engaging work environment that encourages collaboration and excellence.
  • Serve as a subject matter expert in credit union policies and member interaction channels to align quality standards with strategic goals.

Peak Credit Union is a financial institution focused on member service and community engagement. They deliver a respectful, professional culture and emphasize employee engagement and development.

Australia 8w maternity 8w paternity

  • Coordinate and manage end-to-end onboarding and learning programs for new hires and existing teams.
  • Provide administrative and technical support for LMS, learner communications, and reporting.
  • Collaborate with subject matter experts to design and improve tailored learning experiences.

Montu is Australia's largest healthtech business focusing on alternative healthcare, founded in 2019. It is a hyper-growth company with a collaborative and driven culture.

US

  • Lead 10+ virtual orientation sessions per week, creating engaging onboarding experiences that prepare caregivers for success.
  • Assess caregiver competencies through real-time discussions and scenario-based evaluations to ensure hiring standards are met.
  • Collaborate cross-functionally with Recruiting, Operations, and Compliance teams to maintain accurate candidate records and smooth onboarding.

Honor Technology is a leader in aging care innovation, providing technology and services that empower older adults to live independently. The company's portfolio includes Home Instead, with a global franchise network of over 100,000 Care Pros delivering 50 million hours of personalized care annually.

US

  • Own account implementations, field execution, and operational resets across multiple markets.
  • Develop playbooks, training, and standards to ensure processes are adopted network-wide.
  • Coach field teams and use operational data to drive continuous improvement and measurable success.

Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.

United States

  • Lead teams of 30-300+ members, own direct reports' development, and ensure delivery quality across programs.
  • Manage end-to-end program delivery across formats, including large-scale Zoom and on-site partnerships, using data and systems.
  • Author playbooks and workflows to enable consistent learner success and troubleshoot real-time execution gaps.

CodePath is the largest educator of college computer science students, training over 50,000 students from 1,000+ universities. It is scaling rapidly with a $150M initiative with Anthropic, building an ambitious AI workforce program.

US

  • Shape how customers, partners, and employees learn and adopt the Arcadia platform as the highest-level authority for training strategy.
  • Lead complex training initiatives including new product education and serve as a strategic partner to executive stakeholders.
  • Build scalable training infrastructure including onboarding curricula, certification programs, and asynchronous learning content.

Arcadia transforms complex healthcare data into a unified foundation for health, helping organizations deliver better care and lower costs. They are a team of fiercely driven individuals committed to making healthcare more sustainable, growing fast as a market leader in population health management.

Instructor

Kinaxis
UK Global

  • Design, lead, and deliver impactful learning experiences for customers, partners, and internal teams on the Maestro product.
  • Develop and facilitate workshop-style training promoting best practices in quality deployments.
  • Customize and create new courseware including hands-on labs for instructor-led and virtual instructor-led training.

Kinaxis is a global leader in end-to-end supply chain management, enabling supply chain excellence for all industries. With over 2,000 employees worldwide, we support 40,000+ users in over 100 countries and foster a culture of career growth and professional development.

US

  • Lead the design and optimization of training programs for healthcare operations, reaching about 75% of new hires in their first five weeks.
  • Drive remote and digital learning strategies including virtual instructor-led training, e-learning, and mobile-first experiences.
  • Establish KPIs and dashboards to measure training effectiveness, engagement, and patient care outcomes.

Shields Health Solutions is a healthcare company focused on equipping employees with skills to deliver best-in-class patient care. They have regional and centralized operations teams, and they emphasize innovative learning models for a geographically dispersed workforce.

India

  • Communicate daily with Campus Manager Trainees via email, text, and calls to provide guidance and support.
  • Manage day-to-day operations of the training program to ensure success.
  • Mentor trainees in building an entrepreneurial mindset and evaluate their performance to make graduation decisions.

Fresh Prints is a New York-based custom apparel startup that trains student entrepreneurs to build businesses on their campuses. With over 500 Campus Managers driving $20 million in sales, it's a fast-growing, high-performance team that values passion, humor, and a blur between work and social life.

US

  • Shape customer education experience through diverse training opportunities and platforms.
  • Develop customized content in written and video formats from concept to execution.
  • Collaborate with cross-functional teams to infuse content with diverse expertise and ensure consistency.

Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.