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Strategic Leadership:

  • Lead the Education, Practice, and Standards team along with Regional Training and Onboarding teams.
  • Develop strong relationships with operations leaders to evolve training programs.
  • Champion innovative learning models including remote and hybrid solutions.

Remote & Digital Learning Strategy:

  • Design and scale remote training programs across multiple locations.
  • Lead adoption of virtual instructor-led training, e-learning, microlearning, and mobile-first experiences.
  • Ensure engaging, interactive remote learning aligned with adult learning principles.

Technology & Innovation:

  • Oversee LMS and LXP platforms for seamless remote access.
  • Drive advanced learning technologies like AI-driven personalization, VR, and analytics.
  • Implement data-driven insights to measure engagement and skill acquisition.

Operational Excellence:

  • Establish KPIs and dashboards for training effectiveness including remote engagement and completion rates.
  • Continuously improve training based on data, feedback, and patient care outcomes.
  • Manage budgets, vendors, and external training partnerships.

Shields Health Solutions

Shields Health Solutions is a healthcare company focused on equipping employees with skills to deliver best-in-class patient care. They have regional and centralized operations teams, and they emphasize innovative learning models for a geographically dispersed workforce.

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