Source Job

US

  • Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
  • Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
  • Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.

Instructional Design Facilitation LMS Management

19 jobs similar to Training Specialist

Jobs ranked by similarity.

US

  • Assess existing training content and align with business objectives and risk reduction goals.
  • Design and develop engaging training modules using adult learning principles.
  • Deliver training programs, measure effectiveness, and provide recommendations for improvement.

BRMi is a technology consulting firm that delivers IT solutions to clients. The company fosters a collaborative culture focused on employee growth and cybersecurity awareness.

$65,000–$68,000/yr
US

  • Design, deliver, and continuously improve training programs.
  • Equip staff with the knowledge, tools, and confidence needed to perform.
  • Support new-hire onboarding, skill development, and regulatory compliance training.

Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.

US Canada Unlimited PTO 12w maternity 12w paternity

  • Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
  • Lead remote and on-site training sessions during implementation and post-implementation phases.
  • Develop scalable educational resources including videos, knowledge base articles, and webinars.

Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.

US Unlimited PTO

  • Own the Customer Care Enablement strategy, designing a roadmap aligned with KPIs like CSAT, NPS, and AHT.
  • Spearhead AI tool integration across enablement, including generative AI for content and AI-assisted coaching.
  • Build scalable learning programs, overseeing onboarding, role-based training, and continuing education.

ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.

Mexico

  • Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
  • Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
  • Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.

QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.

US

  • Oversee the development and continuous improvement of Quality Assurance and Training programs within Channel Services.
  • Foster a positive, professional, and engaging work environment that encourages collaboration and excellence.
  • Serve as a subject matter expert in credit union policies and member interaction channels to align quality standards with strategic goals.

Peak Credit Union is a financial institution focused on member service and community engagement. They deliver a respectful, professional culture and emphasize employee engagement and development.

US

  • Lead curriculum architecture and modular design efforts for the VA Cloud Contact Center Training Program.
  • Develop role-based modular curriculums and reusable training assets ensuring Section 508 compliance.
  • Oversee creation of Train-the-Trainer programs, knowledge checks, and integration into the VA TMS.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. With a focus on agility and collaboration, the company serves the defense, space, healthcare, and energy sectors and is headquartered in Tysons, Virginia.

US

  • Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency
  • Design and deploy training programs and skills assessments to enable customer-facing teams
  • Create systems training and operationalize a knowledge base for sales teams to find information in real time

Impiricus is the first and only AI-powered HCP Engagement Engine, connecting life sciences companies with healthcare professionals. Named the #1 fastest growing company in North America by Deloitte in 2025, the company is guided by a council of over 2000 HCP advisors.

$95,700–$166,634/yr
US 4w PTO

  • Design and develop leadership development programs and learning experiences.
  • Manage program timelines, logistics, communications, and stakeholder alignment.
  • Facilitate leadership development programs and workshops for leaders.

Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

Europe 5w PTO

  • Design and deliver training for new hires, retraining, and product updates using virtual and in-person sessions.
  • Review claims, calls, and emails to ensure accuracy and quality customer experiences.
  • Collaborate with subject matter experts and cross-functional partners to align training and quality initiatives.

Trupanion is a leading provider of medical insurance for cats and dogs in North America and Europe, helping pet owners budget and care for their pets. The company offers a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.

US

  • Develop, organize, and deliver quality training to remote, globally dispersed employees from start to finish.
  • Create and maintain an L&D calendar of programs, ensuring timely communication and completion.
  • Identify training needs, manage communications, and collaborate with the HR team to support stakeholder needs.

The world’s leading nonprofit member organization for cybersecurity professionals, offering globally recognized certifications and a charitable arm. The company fosters an inclusive, equitable culture with a focus on diversity and belonging.

US

  • Design, develop, and maintain training materials for auto finance operations.
  • Conduct training needs assessments and evaluate program effectiveness.
  • Act as a co-facilitator or primary backup trainer for onboarding and continuing education.

Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. They value diversity and have built a culture around independent and critical thinking.

US

  • Shape customer education experience through diverse training opportunities and platforms.
  • Develop customized content in written and video formats from concept to execution.
  • Collaborate with cross-functional teams to infuse content with diverse expertise and ensure consistency.

Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.

Global

  • Deliver da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
  • Support specialized training programs, society events, and new product development initiatives.
  • Manage training center logistics, inventory, training calendars, and maintain capital equipment.

Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to advancing minimally invasive care through intelligent technology. The company fosters an inclusive culture built around diversity of thought and mutual respect, with team members grounded in integrity and a strong capacity to learn.

US

  • Lead 10+ virtual orientation sessions per week, creating engaging onboarding experiences that prepare caregivers for success.
  • Assess caregiver competencies through real-time discussions and scenario-based evaluations to ensure hiring standards are met.
  • Collaborate cross-functionally with Recruiting, Operations, and Compliance teams to maintain accurate candidate records and smooth onboarding.

Honor Technology is a leader in aging care innovation, providing technology and services that empower older adults to live independently. The company's portfolio includes Home Instead, with a global franchise network of over 100,000 Care Pros delivering 50 million hours of personalized care annually.

  • Support discovery phases to understand client contact centre operations, processes, and technology.
  • Contribute to the design of future-state operating models and service improvements.
  • Assist in building simple business cases and benefits models.

TTEC Digital coaches clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee first process. They provide a place where employees know they can thrive.

APAC

  • Work closely with Subject Matter Experts (SMEs) and the Training team to develop engaging content for Client Programs.
  • Build eLearning, virtual class content, and instructor-led courses using instructional design principles.
  • Control the Learning Management System (LMS) for APAC members.

They appear to be a company using the Breezy HR platform. The job posting does not contain enough information to give a detailed description of the company.

US

  • Design and develop scalable customer education content for Agiloft products, including training modules, videos, and hands-on labs.
  • Deliver live customer webinars, workshops, and instructor-led training sessions both virtually and in-person.
  • Collaborate cross-functionally to identify training gaps and prioritize customer education initiatives.

Agiloft is a trusted global leader in data-first contract lifecycle management (CLM) software. The company is growing and emphasizes a diverse and inclusive workplace with a focus on employee experience.

United States

  • Lead teams of 30-300+ members, own direct reports' development, and ensure delivery quality across programs.
  • Manage end-to-end program delivery across formats, including large-scale Zoom and on-site partnerships, using data and systems.
  • Author playbooks and workflows to enable consistent learner success and troubleshoot real-time execution gaps.

CodePath is the largest educator of college computer science students, training over 50,000 students from 1,000+ universities. It is scaling rapidly with a $150M initiative with Anthropic, building an ambitious AI workforce program.