Oversee the development and continuous improvement of Quality Assurance and Training programs within Channel Services.
Foster a positive, professional, and engaging work environment that encourages collaboration and excellence.
Serve as a subject matter expert in credit union policies and member interaction channels to align quality standards with strategic goals.
Peak Credit Union is a financial institution focused on member service and community engagement. They deliver a respectful, professional culture and emphasize employee engagement and development.
Design, deliver, and continuously improve training programs.
Equip staff with the knowledge, tools, and confidence needed to perform.
Support new-hire onboarding, skill development, and regulatory compliance training.
Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.
Craft captivating and accessible digital learning content using various tools.
Own the training lifecycle from content creation to evaluation, ensuring seamless execution and continuous improvement.
Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.
Zensurance is redefining commercial insurance for Canadian businesses by making getting the right coverage simple, fast, and accessible through a digital-first experience. They have been recognized for its rapid growth and team values ownership, collaboration, and innovation.
Partner with subject matter experts to assess training needs and design effective learning solutions across translational sciences, clinical operations, and regulatory compliance.
Coordinate new hire onboarding and maintain training documentation, records, and reporting in accordance with regulatory expectations.
Manage learning platforms, deliver instructor-led and e-learning programs, and serve as primary intake point for training requests.
Precision for Medicine is a global precision medicine clinical research services organization that integrates clinical operations, laboratory expertise, and advanced data sciences to improve clinical research and development. The company focuses on trials from early development through approval, with embedded experience in oncology and rare disease, and operates as part of Precision Medicine Group.
Support L&D by maintaining and governing training content on SharePoint and related platforms.
Ensure training materials are accurate, current, and accessible for onboarding and role-based learning.
Collaborate with subject matter experts and optimize SharePoint for platform functionality.
Precision for Medicine is the first global precision medicine clinical research services organization, improving the clinical research and development process for new therapeutics. The company integrates clinical operations, laboratory expertise, and advanced data sciences, with embedded experience in oncology and rare disease.
Deliver technical training sessions through various formats ensuring participants grasp complex concepts.
Conduct site visits to identify the training needs of employees, collaborating with stakeholders.
Develop and implement evaluation mechanisms to assess the effectiveness of training programs.
T5 Services advances organizational excellence by bridging the gap between current capabilities and evolving technical requirements. While the job posting doesn't mention company size, they seem to value continuous learning and professional development.
Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
Lead remote and on-site training sessions during implementation and post-implementation phases.
Develop scalable educational resources including videos, knowledge base articles, and webinars.
Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.
Create engaging and effective training materials that align with organizational goals.
Deliver Onboarding Training sessions on site ensuring participants grasp complex concepts and practical applications.
Develop and implement evaluation mechanisms to assess the effectiveness of training programs.
T5 Services is dedicated to fostering a culture of continuous learning and professional development. They aim to bridge the gap between current capabilities and evolving technical requirements with a focus on cultivating a skilled and proficient workforce.
Oversee quality assurance processes to ensure translations/transcriptions and deliverables meet client expectations and industry standards.
Develop, implement, and monitor quality control procedures and evaluation frameworks.
Analyze existing workflows and operational processes to identify inefficiencies and optimization opportunities.
M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. With over 5.8 million physician members globally, they operate in the US, Asia, and Europe. M3 Inc. is publicly traded on the Tokyo Stock Exchange.
Develop a deep understanding of customer workflows.
Champion Qualio's agentic compliance solutions.
Become an in-house expert on Qualio's product.
Qualio is an agentic quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is an all-remote, globally distributed workforce with teammates in over ten countries.
Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.
QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.
Work closely with Subject Matter Experts (SMEs) and the Training team to develop engaging content for Client Programs.
Build eLearning, virtual class content, and instructor-led courses using instructional design principles.
Control the Learning Management System (LMS) for APAC members.
They appear to be a company using the Breezy HR platform. The job posting does not contain enough information to give a detailed description of the company.
Design, lead, and deliver impactful learning experiences for customers, partners, and internal teams on the Maestro product.
Develop and facilitate workshop-style training promoting best practices in quality deployments.
Customize and create new courseware including hands-on labs for instructor-led and virtual instructor-led training.
Kinaxis is a global leader in end-to-end supply chain management, enabling supply chain excellence for all industries. With over 2,000 employees worldwide, we support 40,000+ users in over 100 countries and foster a culture of career growth and professional development.
Serve as a central contributor across customer support, AI quality assurance, and data analytics.
Collaborate with Product, Development, Content, and Success teams to ensure quality control and use tools like Tableau and Claude.
Drive actionable insights through data and support district clients with onboarding and technical assistance.
Coursemojo is an ed-tech company that has developed a curriculum-aligned, AI-powered assistant teacher named Mojo to support educators in differentiating instruction for diverse learners. It is a fast-paced, entrepreneurial team committed to equitable and transparent compensation.
Build sales narratives from marketing assets into seller-ready stories.
Design and deliver training on sales psychology and qualification.
Co-present weekly Sales Deep Dive and measure content effectiveness.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they help companies grow by achieving customer excellence.
Deliver da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
Support specialized training programs, society events, and new product development initiatives.
Manage training center logistics, inventory, training calendars, and maintain capital equipment.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to advancing minimally invasive care through intelligent technology. The company fosters an inclusive culture built around diversity of thought and mutual respect, with team members grounded in integrity and a strong capacity to learn.
Support both English and Spanish speaking customers by delivering clear, professional, and empathetic communication across warm inbound leads, and email interactions.
Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions.
Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making.
Trupanion is a leading provider of medical insurance for cats and dogs in North America with a mission to help loving, responsible pet owners budget and care for their pets. At Trupanion, they offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Understand customer goals and workflows to drive outcomes and long-term value.
Serve as a trusted advisor on QA and automated testing best practices.
Create and execute success plans that clearly link product usage to business impact.
QA Wolf is dedicated to eliminating software bugs, offering a QA solution that guarantees automated test coverage. They are backed by venture capital and industry leaders.
Support Implementation Managers across customer onboarding and implementation projects, including project coordination and UAT preparation.
Assist with testing activities, validation of customer configurations, and preparation of training deliverables and user guides.
Coordinate with internal teams and maintain accurate records of implementation progress, open items, and customer readiness.
Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience, Vodori is the trusted choice for pharmaceutical, medical device, biotech, and diagnostics companies worldwide, and is rapidly expanding its footprint across enterprise life sciences organizations.
Design, develop, and maintain training materials for auto finance operations.
Conduct training needs assessments and evaluate program effectiveness.
Act as a co-facilitator or primary backup trainer for onboarding and continuing education.
Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. They value diversity and have built a culture around independent and critical thinking.