Support both English and Spanish speaking customers by delivering clear, professional, and empathetic communication across warm inbound leads, and email interactions.
Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions.
Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making.
Make outbound calls to schedule new patient consultations from warm leads within 24 hours of receipt.
Answer patient questions and communicate the benefits of treatment in easy-to-understand ways to overcome objections.
Coordinate with territory sales representatives on leads that are unresponsive or have declined treatment.
Cranial Technologies is the world's only company completely dedicated to researching and treating plagiocephaly (flat head syndrome) and correcting infant ear shapes with non-invasive orthoses. It has successfully treated hundreds of thousands of babies and is a growing leader in pediatric cranial shaping.
Serve as the point of contact for new client referrals and guide families through the intake process.
Obtain insurance benefit information and assist families with understanding their plan details.
Collaborate with cross-functional team members to ensure optimal service delivery.
LEARN Behavioral is dedicated to nurturing children with autism and special needs to lead resilient and fulfilling lives. They specialize in evidence-based applied behavior analysis, delivering personalized treatment plans, and have 20 years of clinical insights.
Contact potential customers to create a pipeline of leads.
Engage and build rapport with potential customers to determine their needs.
Schedule sales demos and meetings with business owners.
Wing is redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams and automate their operations.
Generate new business acquisition by running the complete sales cycle from prospecting to closing deals for SMB clients.
Build meaningful relationships with wellness and fitness business owners through authentic connections and tailored product demonstrations.
Manage sales activities and opportunities in CRM systems like HubSpot to build long-term relationships beyond the initial sale.
Momence is part of Xplor Technologies, which provides vertical software, payments, and AI solutions for service-based industries like fitness and wellness to simplify operations and improve customer experiences. The company operates globally, processing significant annual payments, and emphasizes a collaborative culture guided by core values such as finding better ways and winning together.
Communicate with patients via phone, email and text messaging.
Verify insurance and confirm appointment details.
Collaborate with internal teams to support a seamless patient experience.
Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve people’s quality of life. With over 60 clinics across 7 states and a Net Promoter Score (NPS) of 93, they deliver compassionate, results-driven care.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
Calmly attempt to resolve and de-escalate any issues.
Escalate interactions when necessary and appropriate.
TP is a global, digital business services company that delivers advanced, digitally powered business services. They have more than 500,000 employees and aim to support their communities, clients, and the environment.
Serve as the primary point of contact for key enterprise accounts, building and nurturing strong, executive-level relationships.
Collaborate with Sales to identify, develop, and execute strategic account plans focused on significant expansion opportunities.
Take ownership of account renewal and expansion goals, providing accurate forecasting and developing proactive strategies.
Quantum Metric helps organizations put customers at the heart of everything they do via their digital analytics platform. The company has been recognized on the Inc 5000 and Deloitte 500 lists and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to communities.
Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting.
Research prospective clients, identify key players, and generate interest.
Collaborate closely with the Sales team to develop and implement lead strategies and plans.
Breezeway offers a property operations and experience platform to coordinate, communicate, and verify work at properties. With its platform powering over 55M property care tasks, Breezeway helps short-term rental managers and hospitality operators increase efficiency. They are a remote-first company.
Act as the primary gatekeeper for all inbound communication, ensuring a professional and welcoming first impression.
Process insurance payments and handle basic billing inquiries.
Maintain clear communication between the client and the internal production team.
Savvital provides diversified services to small and medium-sized businesses in the international market. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Conduct follow-up calls, emails, and text outreach with prospective clients.
Re-engage leads who have previously expressed interest in company services.
Maintain detailed records of interactions and next steps within the CRM.
Assist World is a company that provides virtual assistant services. The company offers a 100% remote work environment and values a positive work-life balance for its employees.
Respond rapidly to inbound leads and estimate requests
Handle inbound calls and web inquiries professionally and efficiently
Convert one-time customers into maintenance plans when appropriate
TurFresh is the market leader in artificial turf cleaning and maintenance services. They operate across multiple U.S. states and are expanding rapidly due to increasing demand. The company is intentionally small, and every person there makes a real impact.
Consulting customers on questions related to our websites.
Resolving customer issues to ensure customer retention.
Promoting websites to customers when possible.
Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Our international team of 1200 professionals and digital nomads works all over the world.
Partner with customers to help increase their security posture.
Review and highlight potential security problems to customers’ technical teams while positioning Huntress as a solution.
Spot opportunities for improvement in a fast-moving environment.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Become an expert in our product and industry to advise restaurant owners in a high-trust manner.
Collaborate with restaurant owners to align their goals with our product capabilities and sell on value and ROI.
Build and maintain a strong sales pipeline with the XDR team and ensure seamless client onboarding.
Owner is an AI-native system for local business owners, starting with restaurants, that integrates tools like websites, online ordering, CRM, and POS. It is a remote-first company with a team in the low hundreds, featuring talent from top SMB software companies.
Prospect, develop pipeline, and build relationships with benefits brokers and consultants to sell pet insurance as a worksite benefit in the Northeast Region.
Execute sales strategy, identify new opportunities, and achieve sales goals by selling directly to employer groups and through insurance partners.
Compile RFPs and RFIs, tailor sales presentations, and attend trade shows while keeping updated on industry trends and competitive offerings.
Independence Pet Holdings is a holding company that manages a diverse portfolio of modern pet health brands and services, including insurance and lost recovery, throughout North America. It operates as a leading authority with a full stack of resources and a multi-brand approach, supporting over 1,000,000 pets in the U.S. and Canada through subsidiaries like Pet Partners.
Provide exceptional customer service and support, acting as the main point of contact.
Address inquiries, resolve issues, and ensure customer satisfaction with empathy.
Collaborate across departments to ensure customers receive the attention they need.
Helpware is a technology-driven company with offices in the United States, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda, and the Philippines, providing Customer and Operational Support for modern companies. Their team of professionals is motivated to provide top-notch value-added services to their partners by leveraging empowered teams, innovative solutions, and technologies.
Respond rapidly to inbound leads and estimate requests
Handle inbound calls and web inquiries professionally and efficiently
Convert one-time customers into maintenance plans when appropriate
TurFresh is the original creator and market leader in artificial turf cleaning and maintenance services. They currently operate across multiple U.S. states and are expanding rapidly due to increasing demand and strong inbound lead volume.