Develop a business plan that anticipates future growth and tech shifts.
Implement tools to handle thousands of multi-channel tickets per week.
Lead the strategy for integrating AI-driven support tools.
Sana is a health plan solution built for small and midsize businesses, designed around its integrated primary care service, Sana Care, ensuring members can easily access high-quality, affordable care while employers and brokers can manage company benefits. They've been remote-first since day one, with a fully distributed team across the U.S and value curiosity, ownership, and speed, building in the open, together.
Develop and execute a customer insights strategy, leveraging AI-driven tools.
Translate product, clinical, and health economic data into compelling ROI narratives.
Conduct complex analyses to surface actionable insights on member behavior and solution performance.
Sword Health is building AI to heal billions and unlock humanity’s full potential. As a clinical-centric AI lab and applied AI platform, Sword is reimagining how care is delivered at scale. They have over 700,000 members and are backed by leading investors.
Drive execution strategy across multiple products and platforms.
Write and optimize advanced SQL queries to collect, transform, and analyze product data.
Leverage AI agents and AI-assisted tools to automate workflows, accelerate analysis, and prototype solutions.
Linda Werner & Associates focuses on connecting talented individuals with great companies. We are committed to matching the right people with the right opportunities, creating successful partnerships for both clients and candidates.
Managing data workflows and analysis in support of the Quality team.
Collaborating on cross-functional projects to embed quality measures into standard operations.
Building high-impact quality analytics and supporting the design of patient outcome metrics.
Aledade, a public benefit corporation, empowers independent primary care, helping practices, health centers, and clinics deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Perform ongoing synthesis and analysis of health care quality metric performance and other key performance indicators.
Develop dashboards and visual assessments of health care quality metric performance and key performance indicators using claims, administrative, and/or program data.
Provide data and analysis to leaders to inform strategic recommendations on health care quality.
CareOregon is a nonprofit, mission-driven health plan focused on providing care to low-income Oregonians. They include Columbia Pacific CCO, Jackson Care Connect, Housecall Providers and their work as part of Health Share of Oregon and they are committed to quality. CareOregon is an equal opportunity employer.
Own the customer experience and handle customer tickets, escalations, billing questions, bug reports, and product education.
Scale support through AI and self-serve by spotting repetitive ticket categories and building human-in-the-loop workflows.
Develop the team by managing one full-time support IC plus contractors and VAs, setting role clarity, goals, and performance expectations.
Instrumentl is a profitable SaaS platform that helps nonprofits discover, track, and win grant funding. They are a hypergrowth, YC-backed company with over 5,500 customers and are committed to building something that matters.
Partner with functional leads to improve processes, workflows, and tools for scalable operations.
Develop insightful reporting and data insights for the Client Advisory Services team and leadership.
Help design and improve processes and manage post-sales tools that support scalable operations.
Optro is a leading audit, risk, ESG, and InfoSec platform, having surpassed $300M ARR and continuing to grow. They are one of the 500 fastest-growing tech companies in North America for the seventh year in a row and their customers love them.
Define and quantify the levers that drive the business across the agent journey.
Stand up a sharp, repeatable testing and measurement cadence on the agent product.
Set the vision for how the team uses AI to automate insight generation.
Ethos is a leading life insurance technology company with a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
Own diagnostics, insights, and tuning for AI Decisioning campaigns.
Explain why AI Decisioning is driving lift using counterfactuals, incrementality breakdowns, and cohort analysis.
Work deeply with data in notebooks and customer warehouses to improve customer feature matrices.
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. They enable marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. The team is ambitious, impact-driven, and efficient.
Define and evolve a practical support operations roadmap aligned to company priorities.
Own the structure and ongoing optimization of Salesforce Service Cloud.
Build reporting that provides visibility into support demand, trends and product pain points.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.
Audit core operational metrics to isolate true causal drivers of operational variance and inefficiencies.
Translate analytical insights into structured data tables and optimize Databricks Genie spaces.
Execute rapid-response diagnostic investigations into operational shifts, presenting data-driven findings.
G-P provides a SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. They are dedicated to breaking down barriers to global business and creating opportunities for everyone, with diverse, remote-first teams fostering innovation.
Own the product vision and roadmap for customer-facing AI/ML models and data products.
Define requirements based on customer feedback and market analysis.
Conduct data analysis to validate data assets and prove/disprove hypotheses.
WorkWave provides solutions that directly contribute to the success of their customers. They foster a remote-first global work community that encourages growth, creativity, and collaboration.
Own the development, operationalization and reporting of metrics for platform usability, adoption, and efficiency.
Assess data availability and quality, working with data engineers to ensure required datasets are extracted and transformed.
Analyze and visualize data to generate actionable insights for business partners.
Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. With over 1,400 firms in nearly 60 countries managing nearly $9 trillion in assets, Addepar is a large company with a culture focused on innovation and collaboration.
Transform raw data into business insights, working closely with stakeholders.
Apply software engineering principles like version control to the analytics codebase.
Implement validation checks and automated testing procedures to manage data quality.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes.
ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.
Coordinate project workstreams to ensure on-time delivery against execution standards.
Deliver high-quality annotation and QA to establish quality benchmarks.
Analyze datasets to surface patterns and optimization opportunities.
Appen specializes in human-generated data to train, fine-tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. They have over 1 million contributors in over 200 countries supporting model pre-training, supervised fine-tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.
Drive operational excellence across Customer Success, Support, Professional Services and Expansion organizations.
Translate the CCO’s vision into actionable results, ensuring clients receive a world-class experience.
Lead the organization through large scale change and transformation, ensuring a solid change management framework.
Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting EHR software, billing, automation, telehealth solution, and marketing. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout.
Translate complex datasets into actionable insights that guide campaign strategy and optimize performance.
Function as a trusted consultant for internal and external stakeholders, translating data into meaningful strategic recommendations.
Manage campaign reporting, measurement, and insights generation, building compelling client-facing narratives that communicate impact.
Phreesia is dedicated to transforming the healthcare experience and empowering healthcare organizations. They are committed to helping healthcare organizations succeed by digitizing appointment check-ins and offering tools to engage patients. Phreesia values inclusivity, professional development, and growth opportunities.
Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
Partner to improve AI-enabled workflows, including automated decisioning, classification models, and agent augmentation tools.
Create concise, executive-level summaries that distill investigations into clear narratives with quantified impacts and recommended next steps.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. They are a team of problem solvers with an entrepreneurial culture, encouraging every member to see themselves as stewards of their mission.
Design, build, and maintain BI dashboards and analytical solutions.
Own metrics and KPIs end-to-end, including definition, calculation logic, validation, and ongoing consistency.
Translate business questions into analytical approaches, dashboards, reports, and supporting data structures.
RealPage is committed to creating an inclusive environment for all employees. They provide software and data analytics to the real estate industry, helping clients to manage their properties more efficiently and increase revenue.