Chime

3 open remote positions

Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.

Salary Distribution 3 of 3 jobs

Parental Leave Distribution

Maternity Leave 2 jobs

3w
14w
24w

Paternity Leave 2 jobs

2w
7w
12w

Benefits Overview 3 of 3 jobs

401(k) (3) Dental (3) Disability (3) Medical (3) Vision (3) Commuter Benefit (2) Life Insurance (2) Wellness Stipend (2) Commuter (1) Life (1) PTO (1) Parental Leave (1)

Open Positions

Complaints Specialist

$76,000–$105,000/yr
US 3w maternity 2w paternity

  • Own complex complaint investigations end-to-end, including cases from regulators, bank partners, and executive escalations
  • Act as an SME and escalation point for junior specialists, providing guidance on nuanced cases and best practices
  • Identify opportunities to improve workflows, tools, and processes based on frontline insights

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Manager, AI Operations & Evaluation

$150,000–$208,000/yr
US

  • Lead the AI Evaluation team, owning staffing, coaching, performance management, and delivery of evaluation and testing frameworks.
  • Manage the AI evaluation lifecycle — including pre-launch testing, simulation, and post-deployment health monitoring — ensuring alignment with governance standards and expectations.
  • Create domain-specific evaluation tracks (e.g., Compliance & Risk, Bot Experience, Agent Experience) to assess AI quality from multiple perspectives.

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