Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.
Partner with senior leaders in Partner & Alliances to shape operational priorities and improve execution.
Coordinate cross-functional programs and business rhythms across Partner & Alliances, Strategy, and Analytics teams.
Architect operational data requirements and establish scalable reporting frameworks and dashboards.
Atlassian develops software products that help teams collaborate and manage work. With over 10,000 employees, the company fosters a culture of flexibility, inclusion, and innovation.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Drive program execution across multiple products and platforms, including launching 0-to-1 initiatives and improving product outcomes through technical and programmatic solutions.
Write and optimize advanced SQL queries to analyze product data and identify actionable trends and insights.
Build and maintain dashboards and data visualizations to support real-time business decision-making.
itD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. It is a woman- and minority-led firm with a flat structure, empowering employees to deliver excellent results.
Manage performance analytics, dashboards, and program attribution for your assigned segment.
Design and optimize end-to-end processes, pipeline management, and strategic initiatives.
Build backend workflows and automations in CRM, leveraging AI for analysis.
HighLevel is a cloud-based all-in-one white-label marketing and sales platform that empowers businesses to elevate digital presence and drive growth. With over 2000 team members across 15+ countries, they foster a global, remote-first culture focused on creativity and collaboration.
Use quantitative analysis and SQL to turn complex data into actionable insights for strategic operations.
Build and maintain Tableau dashboards and reports to inform product, compliance, and delivery decisions.
Partner with technical program managers and leaders to define OKRs and drive data-informed outcomes.
Twilio is a cloud communications platform delivering innovative solutions to hundreds of thousands of businesses and millions of developers worldwide. It is a remote-first company with a strong culture of connection, inclusion, and diverse global teams.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Analyze operational, product, and financial data to identify trends and opportunities for improvement.
Develop dashboards, reports, and monitoring tools using SQL, Python, and Looker.
Collaborate with cross-functional teams to support initiatives and communicate findings clearly.
Cenacle Leadership Group is a consulting firm that provides data-driven insights and leadership solutions to improve business processes. The company is small to mid-sized with a collaborative culture focused on innovation and practical improvement.
Serve as primary administrator and technical owner of Gainsight CS, configuring and maintaining objects, fields, health scores, CTAs, and automation.
Build and manage Journey Orchestrator programs, rules engine configurations, and automated customer health signals.
Partner with Customer Success leadership to translate lifecycle strategies into scalable workflows and ensure platform governance.
Lone Wolf Technologies is transforming how we deliver Customer Success across a large and diverse customer base. The company values hands-on technical expertise and operational excellence in a collaborative environment.
Perform advanced data analysis using Python and SQL to support digital marketing campaigns and optimize performance.
Own end-to-end campaign operations from audience selection to reporting, ensuring data quality and flawless execution.
Build dashboards and automate reporting to monitor campaign KPIs and deliver actionable insights.
Blend is a premier AI services provider that co-creates meaningful impact through data science, AI, technology, and people. They are dedicated to unlocking value and fostering innovation by harnessing world-class talent and data-driven strategy.
Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
Manage cross-functional projects to improve internal tools for sales and partner management teams.
Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.
United States
Unlimited PTO
16w maternity
16w paternity
Build and own the Account Management function for LCSP, including partner health, performance incentives, and scaling strategies.
Oversee entrepreneur onboarding and sales, designing processes that scale without breaking.
Act as the primary DoorDash counterpart for LCSP partners, unblocking via cross-functional collaboration.
DoorDash is a technology and logistics company that connects customers with local businesses through on-demand delivery. It is a large, rapidly growing company that values diversity, innovation, and comprehensive employee well-being.
Lead the development of comprehensive reports and dashboards providing actionable insights into client performance across marketplaces.
Become an expert in the tools and technology we utilize, ensuring repeatable data outputs and helping client management teams.
Collaborate with account managers to translate data insights into strategic recommendations that enhance client ROI.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We are a globally connected, award-winning team with a remote-first culture, recognized as one of Digiday’s Best Employers for Remote Employees.
Monitor escalation queues to maintain data and functional integrity of the application.
Solve platform issues through technical troubleshooting and ensure clear documentation.
Partner with Product Managers, Designers, Engineers to communicate issues and insights.
Teikametrics is a company that provides an Artificial Retail Intelligence platform for optimizing retail on marketplaces like Amazon, Walmart, and TikTok. The company offers a remote-friendly environment with equity and benefits.
Partner with Engineering to define event taxonomy and maintain scalable dashboards for product teams.
Strengthen product analytics ecosystem using tools like Mixpanel, Looker, dbt, and AI to ensure data reliability.
Deliver recurring analytics reports and insights to inform product roadmap decisions and business outcomes.
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. With over 4,000 customers worldwide and specializations in Kubernetes, GenAI, and CloudOps, DoiT fosters a culture of innovation and remote collaboration.
Support business operations and sales planning by managing high-volume data changes across accounts, territories, quotas, and organizational structures.
Partner with Sales, Operations, and Business Analytics to investigate discrepancies, resolve data issues, and maintain data accuracy across internal systems.
Work with large datasets, reconcile information, respond to escalations, and support reporting using Excel and Power BI.
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. Our culture is built by people who care deeply about doing exceptional work, setting high standards, taking ownership, and continually challenging ourselves.
Master publisher concepts, workflows, and requirements to stay current with a rapidly evolving product.
Investigate, escalate, and resolve diverse client issues across the Yext Publisher Network.
Act as a client-facing representative, guiding clients through challenging issues with professionalism and active listening.
Yext is an enterprise agentic marketing platform that helps brands manage visibility across AI and traditional search. It serves thousands of brands and digital marketing partners globally, fostering a culture of collaboration and results-driven innovation.
Own end-to-end delivery of complex analytical workstreams, from problem framing to final insights.
Translate complex datasets into clear, actionable insights and recommendations for client decision-making.
Mentor analysts, ensure quality assurance, and develop scalable methodologies and reusable analytical assets.
Lightcast is a global leader in labor market insights, headquartered in Moscow, ID, with offices in the UK, Europe, and India. They partner with clients across six continents to drive economic prosperity and mobility. The company is committed to diversity and uses AI tools to support hiring.
Analyze complex scientific datasets to uncover meaningful insights and support strategic initiatives.
Lead the development of analytical solutions that illuminate critical KPIs and uncover performance trends.
Collaborate cross-functionally with engineering and business teams to ensure alignment and successful delivery.
Sutherland Healthcare Solutions harnesses AI, data, and digital innovation to accelerate discovery and development of life-saving therapies. The company fosters a collaborative culture focused on embedding analytics across workflows to empower teams and improve patient lives.
Develop and maintain executive dashboards and operational reports using Tableau.
Analyze business metrics, product telemetry, and security event data to support decision-making.
Partner with cross-functional teams to define KPIs and translate data into actionable insights.
Lookout, Inc. is the leader in mobile AI security, delivering continuous threat exposure management for the modern, mobile-driven enterprise. The company has over 15 years of specialized expertise and a global dataset analyzing hundreds of millions of mobile devices and applications.
Serve as primary Salesforce administrator, owning configuration, data integrity, user support, and platform optimization.
Design and improve commercial workflows across media, entertainment, and IP businesses.
Partner with leadership to identify operational bottlenecks and implement scalable systems-based solutions.
Atari is one of the world's most iconic entertainment brands, a pioneer in interactive entertainment. It operates across gaming, e-commerce, licensing, and hardware, blending innovation with legacy.