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$145,000–$175,000/yr
US

  • Stand up the client delivery engine by defining architecture and building models for forecasting.
  • Set cross-functional priorities with data, marketing, and pharmacy teams.
  • Shape the post-sale client lifecycle to expand relationships and define optimal operational models.

Data Analytics Strategic Planning Cross-functional Collaboration Client Success Healthcare

20 jobs similar to Manager, Client Strategy & Operations

Jobs ranked by similarity.

US 18w maternity 16w paternity

  • Lead Specialty Care's P&L mechanics and financial drivers to identify levers for sustainable growth and margin expansion.
  • Drive cross-functional alignment across Product, Clinical, Marketing, and Operations to set strategic roadmaps and execute high-impact initiatives.
  • Build AI-native workflows, capacity models, and operational metrics to scale care programs for high-acuity members.

Spring Health is a global mental health company eliminating barriers to care with an AI-native platform for coaching, therapy, medication, and specialty care. It reaches over 170 million people worldwide and has outcomes validated by JAMA Network Open.

US Unlimited PTO

  • Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
  • Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
  • Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.

Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.

$150,000–$170,000/yr
US Unlimited PTO

  • Own and grow a focused portfolio of Pivotal's largest health system accounts, focusing on retention, expansion, and long-term partnership success.
  • Serve as a trusted strategic advisor to revenue cycle leaders, translating complex billing and reimbursement workflows into measurable outcomes.
  • Lead strategic account planning, develop playbooks, and act as the voice of the client to inform Product and Engineering.

Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. It is an early-stage, scaling company with a collaborative, low-ego team culture.

$150,000–$215,000/yr
US

  • Own enrollment strategy for Leap's largest and most strategic clients.
  • Diagnose barriers to member engagement and develop focused activation plans.
  • Build the Enrollment Marketing function from scratch with a builder mentality.

Leap is a pioneering employer specialty pharmacy benefits solutions company that reshapes how life-changing therapies are delivered and financed. It is a fast-growing startup with a high-ownership culture and a cross-functional team.

US Unlimited PTO

  • Design and run customer lifecycle programs across onboarding, adoption, renewal, and expansion, using AI and agentic workflows to surface risks and expansion signals.
  • Lead a team and partner with Customer Success leadership to own renewal forecasting, data analysis, and digital CS strategy that drives retention and growth.
  • Analyze data, identify gaps, and implement process improvements with a builder's mindset, ensuring consistency and measurable impact.

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. The company infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions, and serves world leading enterprise organizations including Databricks, SAP, Siemens, and Verizon.

US Unlimited PTO

  • Partner with the CCO to drive strategic initiatives across Customer Success, Operations, and Programming.
  • Lead the PMO by prioritizing, delegating, tracking, and driving initiatives to measurable outcomes.
  • Own community management and growth, building a playbook to drive engagement and scaling the active community 3-5x.

NewtonX is a B2B insights company that combines a verified network of business professionals with AI-powered research tools to deliver research intelligence. The company has raised $47M from investors and serves clients like Google, Microsoft, and Stripe, fostering a diverse and collaborative culture.

US

  • Lead high-priority commercial initiatives and drive cross-functional execution across teams.
  • Manage strategic partnerships and deliver business insights to inform commercial decisions.
  • Serve as a trusted operator to strengthen program execution and operational effectiveness.

Counterpart Health develops an AI-powered primary care tool, Counterpart Assistant, to improve patient outcomes and support physicians in value-based care. They are a remote-first subsidiary of Clover Health with a collaborative and innovative culture.

$204,000–$240,000/yr
US Unlimited PTO

  • Step into critical ownership gaps and build the operating model for major initiatives.
  • Drive business outcomes by harnessing AI and emerging technology to solve healthcare problems.
  • Lead through ambiguity, stabilize underbuilt areas, and prepare for long-term handoff.

Clover is reinventing health insurance by combining data with human empathy to keep members healthier. They are a mission-driven team with diverse expertise, working to solve the most complicated problem in healthcare.

US

  • Partner with leaders across Clinical, Operations, Growth, Product, Finance, and Analytics to define long-term strategy and evaluate new business opportunities.
  • Translate high-impact ideas into actionable pilots and scalable initiatives.
  • Combine rigorous analytical thinking with strong operational instincts to influence key business decisions.

Rula is a mental health company that aims to make mental healthcare work for everyone. They are a remote-first company with a collaborative, mission-driven team.

$155,000–$180,000/yr
United States

  • Partner with CS leadership to lead annual and quarterly planning, build bottoms-up operational plans, and own forecasting frameworks across the CS organization.
  • Design and own the KPI and analytics framework for Implementation and Customer Success, connecting activity to downstream customer outcomes.
  • Build retention analytics, early warning systems, and operational cadences to drive data-driven decisions across the post-sale organization.

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2000 team members across 15+ countries, we operate in a global, remote-first environment rooted in creativity, collaboration, and impact.

US Unlimited PTO

  • Own the success, retention, and growth of a portfolio of health plan clients.
  • Lead recurring client meetings, executive business reviews, and performance discussions.
  • Identify client risks, performance gaps, and emerging needs, and drive plans to address them.

Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.

$200,000–$300,000/yr
US Unlimited PTO

  • Drive profitable growth across a dedicated client portfolio, accountable for client strategy, execution, and expanding existing relationships.
  • Lead strategic new pursuits and build the team, tools, and processes to turn client development into a predictable engine.
  • Navigate internal and external stakeholder complexity to deliver measurable business impact while ensuring high client satisfaction.

Zeta is a marketing technology company that provides data-driven solutions for enterprise clients. The company emphasizes a culture of trust and belonging, with a focus on diversity and inclusion.

$183,102–$183,102/yr
California

  • Coordinate with internal teams to ensure timely delivery of client projects and manage project scope, timelines, and budgets.
  • Serve as the primary point of contact for assigned accounts, conducting regular client meetings and ensuring high client satisfaction.
  • Develop and implement account plans to ensure client retention and long-term partnerships, and shape the roadmap of emerging services.

Innodata is a global data engineering company that provides data, evaluation frameworks, and human expertise to build trusted AI systems. With a 36+ year legacy, they are a Nasdaq-listed company focused on delivering high-quality data and outstanding outcomes for their customers.

US

  • Own and solve ambiguous, high-stakes problems across strategy, operations, client delivery, and organizational priorities.
  • Partner with senior leadership on strategic initiatives, fundraising, business development, and AI transformation projects.
  • Drive hands-on execution, including data initiatives, client projects, and AI-powered productivity enhancements, with significant autonomy.

The company is a high-growth organization focused on AI transformation, entrepreneurship, and investment, operating within a venture studio environment. It values autonomy, ownership, and a low-ego, high-accountability culture, offering direct exposure to senior leadership and strategic decision-making.

US

  • Serve as the primary AI & Analytics point of contact for clients, building trusted relationships and understanding their goals.
  • Translate client objectives into practical AI & Analytics strategies and workflows, providing subject matter expertise.
  • Manage complex projects, coordinate internal teams, and handle escalations to ensure consistent service delivery.

Consilio is a legal technology and services firm specializing in AI, analytics, and eDiscovery solutions. They promote a culture of excellence, collaboration, and agility, emphasizing team-oriented values.

$180,000–$220,000/yr
US

  • Identify and size new growth opportunities by understanding the market and competitive position.
  • Build business cases for each opportunity, including market sizing, financial rationale, and resourcing needs.
  • Strengthen GTM motion by improving competitive intelligence and cross-functional alignment across commercial teams.

Arcadia helps healthcare and life sciences organizations deliver measurable results by unifying fragmented data across the healthcare ecosystem. The platform supports more than 200 organizations and 40 million attributed lives, and the team is fiercely driven to make healthcare more sustainable.

US Unlimited PTO

  • Manage a portfolio of live banking clients as their trusted partner after go-live.
  • Conduct regular check-ins and maintain strong relationships with stakeholders.
  • Handle support escalations and troubleshoot platform issues.

Prelim modernizes how financial institutions onboard and serve their customers. They are a fast-growing, remote-first startup focused on making banking more accessible for everyone.

$90,440–$133,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • You will own the production of commercial KPIs and competitive intelligence resources for the payer commercial team.
  • You will drive coordination of commercial reporting cycles and enablement infrastructure for the payer partnerships org.
  • You will work on critical strategic workstreams that power the commercial operating system, using AI tools to enhance outputs.

Headway is building a new mental healthcare system by automating insurance-related admin work for providers, making therapy accessible and affordable. As a Series D company with over $325M in funding and 75,000+ providers on their platform, they foster a culture of impact, innovation, and using AI to rewire mental healthcare.

US

  • Partner with revenue leaders and cross-functional teams to improve operational visibility and decision-making across the revenue lifecycle.
  • Build and manage reporting for pipeline visibility, bookings, forecasting, retention, and customer health.
  • Analyze data from multiple systems to identify trends and translate findings into actionable recommendations.

Everway creates technology that helps everyone understand and be understood, focusing on neuroinclusion. They are a global community of over 800 employees with a culture that values curiosity, courage, and commitment.

US

  • Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
  • Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
  • Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.

AffirmedRx is a pharmacy benefit management company dedicated to improving healthcare outcomes by bringing clarity, integrity, and trust to the industry. They foster a culture of teamwork and integrity, with a focus on clinical excellence and transparency.