Client Strategy Analyst
Remote regions
USBenefits
Unlimited PTO
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New Digital Banking Support Representative (Part-Time)
Climate First Bank
United States
Customer Service
Digital Banking
Troubleshooting
What You’ll Do:
- Manage a portfolio of live banking clients as their trusted partner after go-live.
- Conduct regular check-ins and maintain strong relationships with stakeholders.
- Handle support escalations and troubleshoot platform issues.
What We’re Looking For:
- Exceptional customer-facing instincts and ability to manage multiple stakeholders.
- Strong analytical aptitude and structured problem-solving.
- Technical skills in a scripting language and excellent communication.
About Prelim:
- Prelim is a remote-first startup modernizing banking onboarding.
- They offer equity, 401K, parental leave, and health benefits.
- They are based in SF and NYC with remote positions across the US.
Prelim
Prelim modernizes how financial institutions onboard and serve their customers. They are a fast-growing, remote-first startup focused on making banking more accessible for everyone.