Senior Client Success Advocate
Benefits
Unlimited PTO
17w maternity
17w paternity
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Responsibilities:
- Provide direct client support and manage escalations using non-violent communication.
- Contribute to project implementation and process improvements.
- Communicate with partners and represent client voice.
Qualifications:
- Experience in client-facing support roles with strong communication skills.
- Ability to navigate ambiguity and build cross-functional relationships.
- Strong project management and data analysis skills.
Benefits:
- Open PTO, 17 weeks paid parental leave, and 401(k) match.
- Medical coverage and professional development stipend.
- Remote work environment with equipment support.
Code for America
Code for America uses technology to make government services work for everyone, with a focus on transparency and fairness. The organization fosters a supportive, flexible environment and a collaborative culture driven by meaningful impact.