Source Job

Peru

  • Own operational workflows across service delivery pods, ensuring visibility, follow-through, and accountability.
  • Drive QBR readiness, client health monitoring, and support project coordination with clear communication.
  • Improve processes, automate manual tasks, and contribute to scalable pod support models.

Project Coordination Monday.com Power BI

20 jobs similar to Service Operations Analyst (Pod)

Jobs ranked by similarity.

LATAM

  • Coordinate internal workflows and track key action items, SLAs, and deadlines for partner-related initiatives.
  • Collect updates and metrics from stakeholders, organize inputs into clear summaries, and maintain accurate records in partner systems.
  • Draft internal briefs, support meetings, and help operationalize new ideas while tracking timelines and deliverables.

Provectus is a Premier AWS partner and Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude and their data into measurable business outcomes. It is a remote-first company with a collaborative culture and a focus on innovation, curiosity, and learning.

US 3w PTO 16w maternity 8w paternity

  • Serve as the operational backbone of Design & Brand, owning creative intake, prioritization, and workflow systems across tools like Asana or Jira.
  • Coordinate complex global campaigns, manage capacity planning, and ensure stakeholder clarity on timelines and tradeoffs.
  • Build reporting structures and dashboards to provide visibility on project status, team capacity, and process improvements.

Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded on Nasdaq Stockholm, the company has offices in Stockholm, Silicon Valley, and Singapore, and fosters a culture of Speed with Integrity with a focus on security and collaboration.

$5,000–$7,692/mo

  • Manage the end-to-end client fulfillment pipeline, ensuring efficient movement through sales handoff, recruitment, staffing, client selection, onboarding, and launch.
  • Monitor pipeline health, identify bottlenecks, enforce SLAs, and drive cross-functional accountability across Sales, Talent Acquisition, Customer Success, and Operations.
  • Continuously improve workflows, processes, and governance to optimize pipeline velocity and client experience.

Wing provides virtual assistant services to businesses. It is a fast-growing, venture-backed multinational startup with a Silicon Valley culture.

LATAM

  • Provide operational and administrative support to clients and internal teams.
  • Coordinate projects, deadlines, meetings, and follow-ups across multiple stakeholders.
  • Maintain CRM records, spreadsheets, databases, trackers, and reports.

Your Startup Operations is a boutique agency providing operational services to small businesses, primarily in the United States. The team is small and values solution-focused thinking, curiosity, ownership, resourcefulness, and excellence.

US

  • Partner with senior leaders in Partner & Alliances to shape operational priorities and improve execution.
  • Coordinate cross-functional programs and business rhythms across Partner & Alliances, Strategy, and Analytics teams.
  • Architect operational data requirements and establish scalable reporting frameworks and dashboards.

Atlassian develops software products that help teams collaborate and manage work. With over 10,000 employees, the company fosters a culture of flexibility, inclusion, and innovation.

$3,200–$3,800/mo
Latin America

  • Own and improve SOPs, process libraries, trackers, and operational documentation.
  • Manage software subscriptions, vendor contracts, compliance, and cross-functional project coordination.
  • Lead recruitment, onboarding, team culture initiatives, and customer support with AI tools.

Jobgether uses AI-powered matching to connect candidates with hiring companies. It is a recruitment platform that processes job applications and shares top-fitting candidates with employers.

Brazil

  • Manage and maintain ServiceTitan accounts, workflows, and operational processes for home service and business coaching operations.
  • Generate reports, track KPIs, and organize business data to support operational decision-making and leadership.
  • Identify inefficiencies, recommend improvements, and take ownership of projects to improve systems and client success.

Jobgether uses AI-powered matching to connect candidates with hiring companies, managing applications and shortlists. They specialize in streamlining recruitment through technology and data privacy compliance.

US 4w PTO

  • Coordinate cross-functional operational workflows to support Professional Services delivery.
  • Manage project systems, data, and reporting for accurate execution and visibility.
  • Maintain process documentation and ensure compliance with operational standards.

Deputy is a global SaaS workforce management platform serving over 1.5 million workers across 100+ countries. The company recently achieved Unicorn status with hubs in Sydney, Melbourne, San Francisco, and London, fostering a collaborative and inclusive culture.

US 3w PTO

  • Manage multiple concurrent projects from intake to completion in a fully remote, mission-driven environment.
  • Translate complex initiatives into structured plans using Monday.com, Microsoft 365, and AI tools.
  • Support executive leadership with meeting preparation, dashboards, and cross-functional coordination.

The hiring company is a mission-driven organization focused on clean transportation and sustainability. It operates as a fully remote team with a collaborative and inclusive culture.

  • Own the strategy and roadmap for product team tools and workflows, including Aha!, Confluence, and Pendo.
  • Build and manage the product analytics stack and enablement programs for PMs.
  • Define operational metrics, partner with engineering, and manage the APM team.

SaiSystems Health is a healthcare IT company focused on improving product delivery through operational excellence. They are a growing organization that values systems thinking, data-driven decision-making, and mentorship, fostering a culture of continuous improvement.

US 3w PTO

  • Assist project teams in Clinical Research to design, document, and standardize processes for implementing Monday.com.
  • Gather business requirements, translate them into actionable deliverables, and provide status reports to clinical leadership.
  • Adhere to the company's Quality Management System and support end-user training and best practices.

Penumbra is a global healthcare company focused on innovative therapies, designing and marketing novel products for challenging medical conditions. It fosters a collaborative teamwork environment where learning is constant, and performance is rewarded.

$85,000–$97,000/yr
US 3w PTO

  • Manage internal operations projects from intake to close-out, building structured plans in Monday.com with dependencies and milestones.
  • Support the Head of Operations with meeting prep, recaps, and cross-functional coordination across remote teams.
  • Maintain process documentation, SOPs, and utilize AI tools like Claude and Copilot to improve efficiency.

CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. With over 30 years of experience, they work with businesses, governments, and communities to accelerate clean transportation solutions.

$165,500–$289,600/yr
North America And Canada Unlimited PTO

  • Oversee partner performance governance, monitoring KPIs and SLAs to ensure quality and customer satisfaction.
  • Lead escalations and corrective actions, driving timely resolution and continuous improvement.
  • Manage operational governance, reporting, and coordination across teams to align partner delivery with ServiceNow standards.

ServiceNow provides an AI platform for business reinvention, integrating AI, data, and workflows to help organizations work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture focused on innovation and collaboration.

US Unlimited PTO 16w maternity 16w paternity

  • Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
  • Manage cross-functional projects to improve internal tools for sales and partner management teams.
  • Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.

DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.

$85,000–$110,000/yr
US

  • Own customer onboarding and implementation for the Network Inventory SaaS product.
  • Lead biweekly customer calls, manage communications, and oversee an offshore team.
  • Design scalable workflows and collaborate with Sales, Operations, Engineering, and Product.

Lightyear builds software that revolutionizes telecom management for hundreds of enterprises, automating procurement, inventory, and bill payment. Backed by nearly $65M from top investors, they serve clients like Honeywell and Palo Alto Networks, fostering a culture of innovation.

US 8w maternity 8w paternity

  • Manage incoming project requests and workflows using Monday.com, ensuring accurate tracking, prioritization, and completion.
  • Coordinate marketing activities for office relocations, webinars, and vendor relationships while improving processes with AI tools.
  • Support employee onboarding and shared inbox management, maintaining process documentation and operational guidance.

Our partner company operates in the marketing and content space, leveraging technology to streamline operations. They foster a collaborative, technology-enabled culture focused on efficiency and innovation.

$103,700–$150,000/yr
US 4w PTO

  • Design and improve end-to-end member journeys for complex support experiences, focusing on warranty replacements and operational pain points.
  • Lead root-cause analysis on recurring issues, define KPIs and dashboards, and convert findings into actionable recommendations.
  • Manage cross-functional improvement initiatives from problem definition to rollout, including stakeholder alignment and documentation.

Oura empowers individuals to improve their health using the Oura Ring and app. It is a fast-growing company that values employee well-being and provides a supportive culture.

$130,000–$150,000/yr
US

  • Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
  • Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
  • Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.

OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.

Global 1w PTO

  • Build, document, and improve SOPs to ensure they are adopted across teams.
  • Track projects, manage follow-ups, and coordinate with vendors and team members.
  • Handle reporting, QA dashboards, and data reconciliation for operational reports.

Yokly is a company that provides remote operations support. They are a growing organization with a focus on process documentation and team coordination, offering a supportive culture with benefits like HMO and PTO.

US

  • Manage incoming project requests and workflows through Monday.com, ensuring accurate tracking and prioritization.
  • Coordinate logistics for webinars and vendor relationships, driving process improvements.
  • Support employee onboarding and maintain marketing operations to ensure efficient team workflows.

Mercer Advisors is a financial services firm that helps families integrate financial planning, investment, tax, and estate management. They serve over 42,800 families across the U.S. and have a diverse workforce with over half of employees being women.