Client Delivery Operations Manager

Wing

Salary range

$5,000–$7,692/mo

Benefits

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Pipeline Management:

  • Own the daily operational management of the pipeline, ensuring visibility across all accounts from sales handoff to launch.
  • Monitor movement, identify bottlenecks, enforce timelines, and escalate risks proactively.

Cross-Functional Coordination:

  • Work closely with Sales, Customer Success, Talent Acquisition, Staffing, Onboarding, and Operations teams.
  • Ensure clean handoffs and prevent delays caused by unclear ownership or incomplete information.

Process Improvement and Governance:

  • Establish and enforce pipeline SLAs, hold stakeholders accountable, and drive process improvements.
  • Design workflows, escalation protocols, and automation to enhance pipeline velocity.

Wing

Wing provides virtual assistant services to businesses. It is a fast-growing, venture-backed multinational startup with a Silicon Valley culture.

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