Manage the end-to-end client fulfillment pipeline, ensuring efficient movement through sales handoff, recruitment, staffing, client selection, onboarding, and launch.
Monitor pipeline health, identify bottlenecks, enforce SLAs, and drive cross-functional accountability across Sales, Talent Acquisition, Customer Success, and Operations.
Continuously improve workflows, processes, and governance to optimize pipeline velocity and client experience.
Build and maintain delivery tracking, reporting, and governance frameworks across multiple clients and regions.
Own the delivery operating system, establishing practical standards and frameworks for operational excellence.
Manage shared resource pools, capacity planning, and people development for delivery and technical teams.
The partner company is a specialist global advisory organization focused on software license compliance and technology advisory services. They are a growing, collaborative international team that values trust, accountability, diversity, and continuous learning.
Drive operational performance and analytics by analyzing recruitment and operational data to identify trends, risks, and improvement opportunities.
Oversee governance, auditing, and compliance to ensure adherence to recruitment processes, service standards, and client requirements.
Lead continuous improvement initiatives, workforce planning, and stakeholder partnerships to optimize service delivery and business outcomes.
Cielo is the world's leading Talent Acquisition Partner, providing talent acquisition, search, consulting, and digital accelerator services to help organizations attract and retain talent. The company operates globally with a focus on operational excellence and client partnerships.
Lead and mentor a project management team ensuring compliance with best practices and successful delivery of projects.
Manage workflow, resource allocation, and finance tracking to ensure project profitability and timely delivery.
Support customer escalation, line management, and drive AI initiatives to improve processes.
Brandtech+ is a global team specializing in film, CGI, automation, AI, motion design, and digital/print content. They partner with over 300 clients in 40+ countries and focus on connecting clients with high-quality solutions and talent.
Collaborate cross-functionally with sales, partner management, operations, product, and engineering teams to support merchant performance.
Manage cross-functional projects to improve internal tools for sales and partner management teams.
Use Salesforce and AI tools to streamline operations, ensure compliance, and resolve time-sensitive issues.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery and now aims to be a platform for any goods. The company is growing rapidly, values diversity, and supports employee well-being with comprehensive benefits.
Provide operational and administrative support to clients and internal teams.
Coordinate projects, deadlines, meetings, and follow-ups across multiple stakeholders.
Maintain CRM records, spreadsheets, databases, trackers, and reports.
Your Startup Operations is a boutique agency providing operational services to small businesses, primarily in the United States. The team is small and values solution-focused thinking, curiosity, ownership, resourcefulness, and excellence.
Coordinate operational readiness activities across customer support impacting initiatives to ensure smooth implementation.
Partner cross-functionally with Support, Product, Risk, Engineering, and Enablement teams to align on operational requirements.
Own recurring operational readiness motions and communications, maintain a centralized roadmap, and lead readiness planning for new launches.
Mercury is a fintech company that provides banking services through FDIC-insured partner banks. The company is scaling operations and values cross-functional collaboration and operational excellence.
Manage global HR administration service delivery, including customer onboarding, employee lifecycle, and stakeholder communications.
Coordinate with local service providers, cross-functional teams, and ensure exceptional customer experience across multiple jurisdictions.
Monitor operational milestones, identify risks, and drive resolution to ensure successful outcomes for complex global programs.
HSP Group is the premier provider of global expansion services, simplifying international operations for companies. They foster a fast-paced, client-first environment where innovation and continuous improvement are encouraged.
Stand up the client delivery engine by defining architecture and building models for forecasting.
Set cross-functional priorities with data, marketing, and pharmacy teams.
Shape the post-sale client lifecycle to expand relationships and define optimal operational models.
Leap is a fast-growing benefits solutions company that reshapes how specialty drugs are delivered and financed, eliminating hidden markups and expanding access. They partner with numerous Fortune 500 companies and are building an outlier company with real impact, seeking focus, energy, and commitment.
Act as the operational bridge between Commercial, Customer Success, Finance, Legal, and HQ Operations across the EMEA region.
Manage the full commercial lifecycle from quotations and orders through provisioning, invoicing, renewals, and partner operations.
Identify operational bottlenecks and develop scalable processes to improve efficiency and reduce rework.
This healthcare technology company operates in the EMEA region, providing commercial operations support. It is a fast-growing international environment with a focus on scalability and cross-functional collaboration.
Serve as the trusted advisor and liaison between clients and internal teams to manage requests and resolve issues.
Provide timely, results-based customer service through phone and Zendesk ticketing, triaging and escalating as needed.
Track key performance indicators like satisfaction, retention, and revenue growth to drive client success.
Enumerate is a software company that provides community association management solutions. They cultivate a collaborative, client-focused culture dedicated to delivering exceptional service.
Design and launch digital Customer Success programs across the employer lifecycle, including automated onboarding, activation, and renewal campaigns.
Build customer health scoring models and dashboards to track engagement, adoption, and program ROI for a B2B2C model.
Own customer inquiries and escalations for tech-touch accounts, establishing triage paths and feeding insights back into program improvements.
Tapcheck is a digital platform offering on-demand pay access to earned wages, helping employees relieve financial stress without high-interest loans. The team is passionate about improving financial wellness and values humility, grit, and continuous improvement in a collaborative environment.
Produce executive-ready client materials in Google Slides and written communications.
Support cross-functional follow-through by coordinating inputs and tracking dependencies.
Quality-assure deliverables for accuracy, consistency, and alignment with brand standards.
TubeScience is a performance growth engine that powers multi-billion-dollar paid social programs for leading DTC brands and Fortune 500 companies. Founded in 2016, it is profitable, independent, and focused on helping ambitious brands grow through AI-driven creative and media buying.
Lead enterprise client onboarding and technical integration for WhatsApp Business API.
Manage cross-functional coordination with Product, Engineering, and Sales teams.
Drive project timelines, KPIs, and process improvements to ensure successful customer launches.
The hiring company is a fast-growing global business messaging provider. They foster a dynamic, remote-friendly culture with opportunities for professional growth and independent thinking.
Serve as the operational backbone of Design & Brand, owning creative intake, prioritization, and workflow systems across tools like Asana or Jira.
Coordinate complex global campaigns, manage capacity planning, and ensure stakeholder clarity on timelines and tradeoffs.
Build reporting structures and dashboards to provide visibility on project status, team capacity, and process improvements.
Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded on Nasdaq Stockholm, the company has offices in Stockholm, Silicon Valley, and Singapore, and fosters a culture of Speed with Integrity with a focus on security and collaboration.
Build and own cross-department reporting for Sales, Marketing, and Client Journey.
Run alignment processes to keep departments moving in the same direction.
Catch process gaps early and report directly to the CEO.
Yokly helps business leaders achieve more by sharing the load through people, process, and automation. They are a remote-first company with a small team focused on operational excellence.
Manage the onboarding process for new employees with a focus on compliance and seamless documentation.
Take end-to-end ownership of the employee onboarding lifecycle, handling queries and cross-functional collaboration.
Drive continuous improvement and automation to enhance onboarding efficiency and scalability.
Remote provides a platform for businesses to recruit, pay, and manage international teams compliantly. With a globally distributed workforce and a focus on async work, Remote values innovation, collaboration, and inclusion.
Work directly with customers and internal teams to support Toll-Free Verification onboarding, ensuring carrier and regulatory compliance.
Review verification submissions, conduct KYC checks, analyze digital footprints, and handle escalations to prevent fraud.
Collaborate with cross-functional teams to streamline onboarding, improve workflows, and maintain operational efficiency.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. It is a remote-first company with a strong culture of connection, global inclusion, and diverse experiences.
Manage EMEA partner workflows, deal registration, and pipeline to drive operational execution across the region.
Coordinate partner onboarding, portal access, and enablement to reduce time to readiness and improve activation.
Own regional partner reporting, QBR data, and operational insights to support pipeline reviews and executive decisions.
Horizon3 develops the NodeZero platform for autonomous pentesting to help organizations proactively find and fix security vulnerabilities. The company is a remote team of former special operations cyber operators and engineers, fostering a culture of respect, collaboration, and ownership.
Lead day-to-day project management for partner implementations, tracking milestones, dependencies, and open items.
Prepare polished partner-facing materials including project plans, presentations, and decision logs.
Coordinate cross-functionally with clinical, operations, finance, legal, and provider operations teams.
Chamber Cardio is rebuilding the cardiology system by partnering with independent cardiologists to improve outcomes through technology and operational tools. As a growing startup, they value low ego, empathy, courage, ownership, and grit.