EMEA Partner Operations Manager

Regional Operations and Governance:

• Own EMEA partner workflows aligned with global policies, systems, and definitions.
• Manage regional intake, prioritization, SLAs, escalations, and policy exceptions.
• Establish operating cadences for deal reviews, reporting, and stakeholder updates.

Deal Registration and Pipeline:

• Manage the EMEA deal-registration lifecycle from submission through conversion and expiration.
• Monitor queues, aging, and SLA performance while partnering with PBMs and AEs.
• Maintain accurate partner activity and pipeline data across Salesforce and partner systems.

Partner Onboarding and Adoption:

• Coordinate partner onboarding, contracts, portal access, and user administration.
• Reduce time to readiness through clear workflows and escalation paths.
• Support regional enablement, certifications, and partner communications to improve self-service.

Reporting and Regional Readiness:

• Own EMEA partner reporting across pipeline, deal registrations, and closed-won ARR.
• Establish consistent regional filters, fiscal definitions, and attribution rules.
• Provide concise insights into performance drivers, risks, and areas needing intervention.