Similar Jobs
See allChannel Manager - GIS Partnerships
Cyara
US
Channel Partnerships
Customer Experience
SaaS
Ecosystem Partner Manager
Glia
US
Partnership Management
Project Management
Sales Enablement
Senior Regional Partner Manager - Reseller, APAC
LastPass
Australia
Business Development
Channel Sales
Negotiation
Global Partner Manager
ServiceNow
North America
Partner Sales
Go-to-Market Strategy
Executive Communication
Senior Partnership Manager
Jobgether
Canada
Partnership Management
B2B SaaS
Channel Sales
Key Responsibilities:
- Recruit, evaluate, and onboard strategic partners across AI, CCaaS, GSI, and consultants.
- Negotiate partner agreements and lead contract management with legal and finance.
- Develop and execute partner onboarding processes including enablement and training.
Required Qualifications:
- 8+ years in partner management, business development, or alliances within CX industry.
- Strong background in partner contracts, commercial negotiations, and agreement management.
- Proven success building and scaling partner programs; located in EMEA.
Preferred Qualifications:
- Experience in cloud communications, contact center, or SaaS environments.
- Knowledge of partner ecosystems involving AI platforms and CX technologies.
- Familiarity with channel management and partner relationship management tools.
Cyara
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across channels. With a global team of passionate professionals, we foster a culture of curiosity, collaboration, and continuous learning.