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Strategic Alliance Management:
- Own and grow executive-level relationships within assigned partners.
- Develop and execute alliance strategies that drive pipeline generation, bookings, and revenue growth.
- Create and manage joint business plans, quarterly reviews, and strategic growth initiatives.
Go-to-Market Leadership:
- Build and execute joint go-to-market programs with partner sales and industry teams.
- Drive co-selling motions and coordinate field engagement across partner and internal organizations.
- Collaborate with marketing to develop joint campaigns, events, and demand generation programs.
Customer Experience Expertise:
- Leverage deep CX industry knowledge to identify opportunities within customer service and digital experience.
- Position solutions effectively within enterprise CX transformation initiatives.
- Partner with product and delivery teams to develop compelling value propositions for joint customers.
Cyara
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice, digital, and AI channels. They work with major enterprises globally, fostering a culture of curiosity, collaboration, and continuous learning.