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Spain

  • Manage global HR administration service delivery, including customer onboarding, employee lifecycle, and stakeholder communications.
  • Coordinate with local service providers, cross-functional teams, and ensure exceptional customer experience across multiple jurisdictions.
  • Monitor operational milestones, identify risks, and drive resolution to ensure successful outcomes for complex global programs.

Project Management HR Operations Stakeholder Management Customer Service Process Improvement

20 jobs similar to Global Service Manager, HR Administration & Service Delivery

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Philippines Latin America South Africa 3w PTO

  • Own engagement access setup and governance, ensuring every new engagement has full system access before kickoff.
  • Coordinate cross-service-line operations and recruiting, keeping hiring moving against committed timelines.
  • Build and maintain SOPs, process documentation, and handoff workflows that survive without you in the room.

Cloud Accountant Staffing provides financial backbone services for ambitious consumer brands, combining strategy consulting rigor with Big Four precision. It is a fast-growing firm with a culture of ownership, continuous learning, and innovation.

Europe 8w PTO 13w maternity 13w paternity

  • Own the end-to-end onboarding journey for customers and team members, acting as the primary point of contact from hire to engagement.
  • Manage custom requests and escalations across cross-functional teams including Legal, Sales, Product, and Finance.
  • Improve documentation, self-service resources, and workflows to make onboarding seamless and efficient.

The company is a global employment platform that simplifies hiring and onboarding across countries. It operates as a fully remote, distributed team with a focus on customer success and operational excellence.

UK

  • Coordinate recruitment, onboarding, and offboarding processes across multiple jurisdictions.
  • Maintain accurate HR records, support payroll and benefits administration, and ensure compliance.
  • Provide employee support, handle HR inquiries, and contribute to process improvements and engagement initiatives.

This international organization provides HR services across multiple countries and jurisdictions. They operate in a collaborative, fast-moving environment with a focus on operational excellence and employee experience.

Global

  • Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
  • Align with customer executives and build relationships, assessing satisfaction and addressing risks.
  • Advocate for the Hiring Success methodology, prepare status reports, and manage project health.

SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.

$94,900–$120,450/yr
Canada 4w PTO

  • Lead global enterprise customer deployment projects from post-sale kickoff through implementation and handoff to Customer Success.
  • Own program plans, BRDs, SOWs, and risk registers, keeping stakeholders informed weekly.
  • Manage third-party partner relationships and collaborate with cross-functional teams to ensure successful delivery.

Sayari provides AI-driven economic security and commercial risk intelligence using a vast database of public records. With offices globally, the company fosters a collaborative and positive culture, and is trusted by government agencies and Fortune 500 enterprises.

Global

  • Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
  • Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
  • Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.

Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.

$102,000–$132,000/yr
Global Unlimited PTO

  • Coordinate and schedule meetings between clients and the implementation team, ensuring scope, budget, and timeline are clearly understood.
  • Monitor project progress, maintain project plans, and provide routine status reports to stakeholders across multiple projects.
  • Act as a conduit between customers and technical teams, providing functional consultancy support and ensuring timely corrective action.

Enable provides an intelligent platform for pricing and rebate management, using AI-powered insights to help companies increase profitability and simplify complex processes. After securing $291M in funding and acquiring Flintfox in 2025, Enable is rapidly scaling its team of top-tier professionals to reshape the industry.

China

  • Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding.
  • Build and improve HR processes, policies, and SOPs that can scale across multiple countries.
  • Oversee global HR systems, employee records, reporting, and data governance.

BJAK is a mobile-first insurance platform that helps people plan, save, and grow their money. Founded in 2019, it operates with over 20 nationalities across offices and remote locations, focusing on building and problem-solving.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Act as the primary point of contact for onboarding, ensuring compliant and seamless global onboarding for enterprise clients.
  • Manage onboarding processes, handle escalations, and collaborate with cross-functional teams to deliver exceptional client outcomes.
  • Drive process improvements and leverage automation to scale onboarding operations and enhance service quality.

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a fully remote and async culture, Remoters work from six continents and embrace innovation, automation, and AI.

Ireland

  • Manage the EMEA SSC HR Operations team across multiple countries.
  • Lead and manage end-to-end onboarding lifecycle for client professionals across EMEA.
  • Ensure compliance with local labor laws, payroll, and benefits enrollments.

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. They have a diverse, remote-first team and foster an environment where innovation thrives.

Europe Africa

  • Lead end-to-end HRIS implementation projects from planning through post-go-live support, managing scope, risks, and stakeholder communication.
  • Gather business requirements from HR, IT, Payroll, Finance, and collaborate with vendors for configuration, data migration, and UAT.
  • Develop change management plans, coordinate end-user training, and monitor adoption metrics for successful system deployment.

Yassir is a technology company operating in the People Team and HR Compliance sector. They are currently seeking a contractor for a remote role, with a focus on hiring through AI-assisted processes but maintaining human judgment in final decisions.

$130,000–$140,000/yr
US

  • Manage a portfolio of customer engagements, maintaining visibility across active work and broader account initiatives.
  • Facilitate engagement cadences, develop project plans, and coordinate technical resources to maintain delivery momentum.
  • Surface delivery risks early, monitor services utilization, and partner with sales to align engagements with account priorities.

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life through Astro, a unified DataOps platform powered by Apache Airflow. Trusted by more than 800 leading enterprises, the company values diversity and is an equal opportunity employer.

Peru

  • Plan, coordinate, and drive delivery of technology projects from kickoff through close, defining scope, timelines, and budgets with clients and teams.
  • Manage risks, dependencies, and change while facilitating agile ceremonies and serving as the primary client contact.
  • Track progress, remove blockers, report status to leadership, and ensure quality delivery aligned with business goals.

Zeal is an AI-enabled software consultancy for Fortune 1000 companies, now part of Livefront. It is a values-driven technology company grounded in kindness, generosity, and integrity, committed to equitable evaluation of all applicants.

Global

  • Lead global service desk and HQ support operations ensuring high-quality IT support.
  • Oversee incident, request, and escalation management to meet service levels.
  • Drive continuous improvement, automation, and user experience initiatives.

Pluxee shapes the world of employee benefits and engagement by creating personalized and sustainable employee experiences. They employ 5,000 experts across 29 countries, fostering an inclusive culture where diversity is valued.

$22–$43/hr
Spain

  • Plan, execute, and deliver projects on time and within budget.
  • Align stakeholders, manage risks, and coordinate teams to achieve defined outcomes.
  • Maintain budget accuracy, cost control, and ensure prompt issue resolution.

ABC focuses on AI project delivery. They partner with Jobs for Humanity to build an inclusive and just employment ecosystem.

Spain 5w PTO

  • Lead people operations for Europe, overseeing the expanding team and designing scalable processes.
  • Drive automation and standardization across People Operations to ensure consistent employee experiences.
  • Ensure HR compliance with EU regulations while partnering with the People Operations and Insights team.

Wellhub revolutionizes workplace wellness by connecting employees to fitness, mindfulness, therapy, nutrition, and sleep in one subscription. Headquartered in NYC with team members in Europe, North America, and South America, it fosters a collaborative and inclusive culture centered on wellbeing.

US

  • Manage end-to-end delivery of customer implementation projects, ensuring on-time, within scope, and high quality.
  • Act as primary point of contact for customers, building strong relationships and coordinating cross-functional teams.
  • Identify and mitigate project risks, maintain documentation, and support continuous improvement initiatives.

Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Founded in 2009, it supports organizations in over 50 countries and offers an entrepreneurial start-up culture with the professionalism of a mature business.

EMEA

  • Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
  • Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
  • Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.

Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.

UK EMEA APAC Unlimited PTO 26w maternity 13w paternity

  • Lead the regional PMO function to achieve revenue, margin, and utilisation targets across EMEA/APAC.
  • Drive operational excellence by creating consistent processes, governance, and reporting for project and service delivery.
  • Act as a senior escalation point and coach team leads to ensure high performance and client satisfaction.

The Adaptavist Group is a global family of companies that helps businesses improve through teamwork, technology, and processes, delivering enterprise software and services across ecosystems like Atlassian and AWS. They are a remote-first employer with a trusting, flexible culture and generous family policies.

US

  • Develops detailed project plans, monitors progress, and manages resources to ensure timely delivery.
  • Leads project teams, coordinates with stakeholders, and reports on status, risks, and solutions.
  • Manages relationships with clients, vendors, and third parties to drive project success.

IDeaS provides leading revenue management solutions that accelerate clients' growth through revenue optimization. A global company and part of SAS, it fosters a culture of creative collaboration, professional growth, and innovation.